9. Profession card "The driver of the car collecting and carrying mail (driver courier)":

Group code:

8322-4

Code of the name of occupation:

8322-4-001

Name of profession:

The driver of the car collecting and carrying mail (driver courier)

Skill level on the ORK:

2

qualification subtotal on the ORK:

Skill level on ETKC, KC and other standard qualification characteristics:

Level of professional education:

Education level:

main secondary education

Specialty:

-

Qualification:

-

Requirements to work experience:

Without work experience

Communication with informal and informalny education:

Other possible names of profession:

Main objective of activities:

Operational delivery of the registered mailing to the addressee or the sender to the specified address in safe type with use of the vehicle

Description of labor functions

List of labor functions:

Obligatory labor functions:

1. Delivery to destination of the registered mailings according to instructions of the higher worker, and also their obtaining and delivery from other organizations, using the vehicle.

Additional labor functions:

Labor function 1:

Delivery to destination of the registered mailings according to instructions of the higher worker, and also their obtaining and delivery from other organizations, using the vehicle

Skill 1:

Implementation of delivery of the charged registered mailings in due time to the addressee

Abilities:

1. Own skills of explaining the ground in the conditions of the city and on new sites;

2. Develop optimum routes of movement taking into account loading of street road net;

3. Work with cash registers and modern office office equipment;

4. It is rational to plan and distribute working hours;

5. Establish and complete contact with the client;

6. Advise the client on general questions of rendering courier services.

Knowledge:

1. Rules of accounting, storage and delivery of the registered mailings to destination;

2. Arrangement of the serviced objects;

3. Rule and regulations of labor protection;

4. Rules on protection of confidential information;

5. Rules of the labor schedule;

6. Bases of the labor law.

Possibility of recognition of skill:

It is not recommended

Skill 2:

Implementation of delivery of the charged registered mailings in due time to the addressee

Abilities:

1. Ensure integrity and safety of mailings and money;

2. Ensure integrity and safety of the working equipment, means of mobile communication, the vehicle;

3. Fill in the required reporting in the set format;

4. Draw up documentation on the handed and not handed registered mailings, money;

5. Use modern computer means, work with e-mail, the scanner, information programs;

6. Use of mobile applications and scanners for registration of delivery and tracking;

7. Process digital documents (photoreports, digital signatures).

Knowledge:

1. Procedure for acceptance, processing, transportation, delivery and delivery of the registered mailings;

2. Instruction for delivery of reports;

3. Procedure for document creation;

4. Requirements of labor protection, production sanitation and fire safety;

5. Information processing methods with use of modern technical means;

6. Basic principles of work of systems of tracking and mobile logistics;

7. Bases of information security and the address with digital data of clients.

Possibility of recognition of skill:

It is not recommended

Requirements to personal competences:

Accuracy

Abilities it is good to be guided by areas

Responsibility for entrusted mailings

Abilities to adequately assess situation and to quickly make decisions on the basis of the available information proceeding from objective

Logical thinking

Accuracy

List of technical regulations and national standards:

Communication with other professions within the ORK:

ORK level:

Name of profession:

3

Customer service specialist

3

Dispatcher (mail service)

10. Profession card "Logistics engineer (mail service)":

Group code:

2432-0

Code of the name of occupation:

2432-0-003

Name of profession:

Logistics engineer (mail service)

Skill level on the ORK:

6

qualification subtotal on the ORK:

Skill level on ETKC, KC and other standard qualification characteristics:

The job evaluation catalog of positions of heads, specialists and other employees the Order of the Minister of Labour and Social Protection of the population of the Republic of Kazakhstan of December 30, 2020 No. 553 "About approval of the Job evaluation catalog of positions of heads, specialists and other employees". No. 22003 is registered in the Ministry of Justice of the Republic of Kazakhstan on December 31, 2020.

Paragraph 45. Engineer

Level of professional education:

Education level:

the higher education (bachelor degree, specialist programme, internship)

Specialty:

Transport services

Qualification:

-

Education level:

the higher education (bachelor degree, specialist programme, internship)

Specialty:

Engineering and engineering

Qualification:

-

Requirements to work experience:

engineer of the I category: the highest (or postgraduate) education in the corresponding direction of training and length of service as the engineer of the II category at least 2 years; engineer of the II category: the highest (or postgraduate) education in the corresponding direction of training and length of service as the engineer without category at least 3 years; the engineer without category: the highest (or postgraduate) education in the corresponding direction of training without presentation of requirements to length of service or technical and professional, postaverage (average special, average professional) education on the corresponding specialty (qualification) and length of service as the category equipment I at least 3 years.

Communication with informal and informalny education:

Other possible names of profession:

Main objective of activities:

Organization and control of movement of mailings, and also organization of work of transport division of the operator of mail

Description of labor functions

List of labor functions:

Obligatory labor functions:

1. Organization of work of transport division of the operator of mail;

2. Organization of work of post network.

Additional labor functions:

Labor function 1:

Organization of work of transport division of the operator of mail

Skill 1:

Implementation of the organization of the common directorship work of transport service and service of engineering supervision of vehicles of the operator of mail

Abilities:

1. Organize, direct, adjust and control the current activities of transport service, service of engineering supervision in general and the certain employees;

2. Organize effective interaction of services with other structural divisions of the operator of mail;

3. Carry out the analysis and give assessment to activities of transport service, service of engineering supervision and its employees;

4. Perform personnel recruitment and organize necessary training and retraining of employees, internal and external training;

5. Make the decision on outsourcing of transport services, services in maintenance and repair of vehicles of the operator of mail;

6. Conduct negotiations with suppliers of goods (vehicles, spare parts, fuel and lubricants and so forth) and services;

7. Take part in consideration of the business and pretentious matters connected with functions of transport service, service of engineering supervision of vehicles of the operator of mail, work of the attracted carriers;

8. Provide rational use of production reserves and resources of the company.

Knowledge:

1. Profile, specialization and structure of the operator of mail;

2. Production capacities and personnel resources of transport service and service of engineering supervision of vehicles of the operator of mail;

3. Internal regulating documents of the company, internal clerical work;

4. Market situation of the services connected with transportation of goods, mailings, express mail service;

5. Appointments and service conditions of vehicles of the operator of mail;

6. Classification, main characteristics and technical parameters of vehicles of the operator of mail;

7. Technologies of transportation and delivery of mailings, procedure for the organization of post network and servicing of users of services of the operator of mail, quality indicators, including availability of universal services of mail service;

8. Procedure for execution of mailings, types of mailings and their technical characteristics;

9. Procedure for transportation, delivery of mailings, including rules of transportations of mailings on separate modes of transport, features of procedure and conditions of movement through customs border of EEU of the international mailings and the goods sent to them, technological schemes of customs control and customs clearance by customs authorities of the goods moved in the mailings transported in mail vans;

10. Procedure for maintaining documentation in the field of operation, maintenance and repair of vehicles of the operator of mail;

11. Bases of electronic document management;

12. Operation of the personal computer and corporate programs.

Possibility of recognition of skill:

It is not recommended

Skill 2:

Implementation of management of process of operation of vehicles of the operator of mail

Abilities:

1. Organize technical operation of vehicles of the operator of mail, leased vehicles;

2. Organize control of observance of the mode of operation of own and leased vehicles, terms, technologies of diagnosing, maintenance and repair;

3. Develop and implement methodical and normative materials on technical operation of vehicles for specific divisions of the operator of mail, determine their functions and transactions which are subject to accomplishment;

4. Develop reporting forms, methods of its maintaining;

5. Carry out the analysis of statistical data on the defects of vehicles revealed on the line and after acceptance from the line, establish origins of defects, develop and take measures for their elimination;

6. Carry out the analysis of the incidents connected with operation of vehicles of the operator of mail, establish their reasons and develop actions in the field of increase in safety of transport processes;

7. Create the budget on maintenance and repair of vehicles of the operator of mail;

8. Coordinate and direct the information, financial, documentary flows connected with engineering supervision, technical operation, repair of vehicles;

9. Create the schedule of the engineering procedures connected with diagnosing, maintenance and repair of vehicles;

10. Develop and implement the projects directed to decrease in cost of transactions, performance improvement of work and efficiency of engineering supervision, technical operation of vehicles;

11. Control accomplishment of instructions, recommendations and instructions of regulatory and supervisory authorities concerning providing serviceable condition of vehicles, traffic safety and environment protection;

12. Manage the risks connected with operation of vehicles.

Knowledge:

1. Field of activity, structure, perspectives of development of the operator of mail;

2. Appointments and service conditions of vehicles of the operator of mail;

3. Classification, main characteristics and technical parameters of vehicles of the operator of mail;

4. Procedure for release of vehicles to the line;

5. Methods and control facilities of technical condition of vehicles;

6. Operating procedure of service of engineering supervision of vehicles of the operator of mail;

7. Technologies of transportation and delivery of mailings, procedure for the organization of post network and servicing of users of services of the operator of mail, quality indicators, including availability of universal services of mail service;

8. Procedure for execution of mailings, types of mailings and their technical characteristics;

9. Procedure for transportation, delivery of mailings, including rules of transportations of mailings on separate modes of transport, features of procedure and condition of movement through customs border of EEU of the international mailings and the goods sent to them, technological schemes of customs control and customs clearance by customs authorities of the goods moved in the mailings transported in mail vans;

10. Admissible parameters of the vehicles intended for movement on highways of the Republic of Kazakhstan;

11. Rules of labor organization and rest of drivers, and also use of tachographs;

12. Basic provisions of technical regulations in the field of transport;

13. Normative legal and normative technical acts on maintenance and repair of the vehicles operating at the company of standards and specifications;

14. Normative legal and normative technical acts in the field of traffic safety on road transport;

15. Procedure for maintaining documentation in the field of technical operation of vehicles, engineering supervision;

16. The internal labor schedule, regulations of the labor law, including the rule on labor protection, safe engineering, production sanitation and fire protection;

17. Criteria of cost efficiency, risks.

Possibility of recognition of skill:

It is not recommended

Skill 3:

Implementation of the organization of expense control on operation, maintenance and repair of vehicles of the operator of mail

Abilities:

1. Create reports on expenses on acquisition new, technical operation of the available vehicles of the operator of mail;

2. Estimate feasibility and economic justification of expenses on acquisition new, technical operation of the available vehicles;

3. Develop the actions plan on expense reduction on technical operation of vehicles;

4. Prepare offers on outsourcing of services;

5. Use different corporate programs.

Knowledge:

1. Methods of systems analysis;

2. Transport economics;

3. Documentary registration of economic activities on acquisition of vehicles, spare parts, diagnosing, maintenance and repair of transport;

4. Procedure for estimating;

5. Analytics of repairs by types and on separate vehicles.

Possibility of recognition of skill:

It is not recommended

Labor function 2:

Organization of work of post network

Skill 1:

Implementation of work on development and improvement of network of mail service

Abilities:

1. Carry out works on development of network of mail service, including the production facilities and post routes used by provision of mail of services of mail service by the operator;

2. Coordinate work of structural divisions and perform methodical management concerning processing, transportation, delivery, verification of mailings;

3. Make collection, systematize and analyze the established reporting information on the supervised questions of activities, constitute the reporting under the approved forms and in certain terms;

4. Perform consultation of representatives of organizations, organizations, physical persons for provision of services for transportation and delivery of mailings, ensuring their safety;

5. Develop requirements to software products on enhancement of the engineering procedures connected with transportation and delivery of mailings;

6. Participate in checks of productive activity of structural divisions;

7. Control observance of the established requirements, existing rules, rules and standards regarding the concerning processing, transportation, delivery of mailings.

Knowledge:

1. Resolutions, orders, orders of governing bodies of the operator of mail, methodical and regulating documents concerning the organization of production processes of mail service;

2. Production bonds between the organizations of mail service and their divisions;

3. Procedure for maintaining the manufacturing documentation;

4. The best domestic and international practices on technology of processing, transportation and delivery of mailings;

5. Bases of the economy, scientific production organization and management;

6. Bases of the labor law.

Possibility of recognition of skill:

It is not recommended

Skill 2:

Ensuring production process on production facilities and post routes

Abilities:

1. Organize the correct operation of means of mail service and engineering procedures on processing, transportation, delivery, verification of mailings;

2. Provide the direction of flows of exchange of mail according to the existing scheme;

3. Prepare offers on the schedule of work on the production facilities of mail service operating and again put into operation, on transportation of mail by land, water, air transport;

4. Control the schedule of traffic circulations;

5. Organize opening of new departments of mail service, the centers and Items on provision of services of mail service, and also processing of the raised exchange flows;

6. Make offers on working hours of divisions, transport;

7. Take part in development of instructions, methodological documents and preparation of orders concerning operational activities;

8. Develop the unified documentation;

9. Control introduction or change and the correct application of rates for the rendered services;

10. Control timeliness and quality of processing of exchange, accomplishment by workers of rules, instructions and orders concerning operation of means of mail service, the correct maintaining on places of primary accounting;

11. Take measures for elimination of the revealed shortcomings;

12. Analyze data on accomplishment of plans of exchange, on work of transport, on use of post routes;

13. Reveal the need for creation of new post routes and reorganization, adjustment of existing.

Knowledge:

1. Regulatory legal acts, technical regulations and other organizational and administrative documents concerning operation of transport, post routes;

2. Perspectives of technical and technology development of the operator of mail;

3. Appointments and service conditions of vehicles of the operator of mail;

4. Classification, main characteristics and technical parameters of vehicles of the operator of mail;

5. Main characteristics of post routes;

6. Procedure for the organization of post network and servicing of users of services of the operator of mail, quality indicators, including availability of universal services of mail service;

7. Schemes of the direction of flows of exchange;

8. Production bonds between the organizations of mail service and their divisions;

9. Procedure for registration and maintaining the manufacturing documentation;

10. Documents of quality management system;

11. Bases of the economy, production organizations, work and management;

12. Employment policies and procedures;

13. Bases of the legislation on work, the established requirements for labor protection, fire safety;

14. Order of interaction concerning the organization of exchange and consideration of acts between operators of mail and transport organizations (carriers) transporting mailings.

Possibility of recognition of skill:

It is not recommended

Skill 3:

Implementation of the organization of control of quality of work of employees and subordinates

Abilities:

1. Participate in development and deployment of actions for work improvement of quality, improvement of servicing of users of services, to advertizing of services of the operator of mail;

2. Participate actions for improvement of labor organization of workers, work performance improvement, decrease in cost of transactions, activation of services for the purpose of increase in the income of the operator of mail;

3. Organize, control and direct work of employees on operational and organizational matters;

4. Analyze acts of documentary checks of operational activities of divisions and make suggestions for improvement of work of divisions, employees;

5. Review addresses and the complaints concerning operation of transport and rendering services of mail service, to analyze the reasons of their origin, to prepare answers to addresses at the scheduled time, to make offers on elimination of origins of addresses, on service quality improvement, development and operation of networks of mail service, enhancement of rates for services of the operator of mail;

6. Develop the actions directed to enhancement of the organization of production process, technologies, take part in their implementation, and also in studying and distribution of advanced methods of work and production organization, transportations;

7. Develop materials, technological instructions and recommendations about improvement of quality of transportations and delivery, to ensuring safety of mailings;

8. Participate in the commissions on acceptance for operation of the new equipment, the equipment;

9. Perform on shortages of money, on the facts of losses of mailings and shortage of part of their investment, to carry out accident analysis of losses and plunders for the purpose of identification of the center, the reasons of losses and plunders;

10. Record also the analysis of the facts of illegal use of post network for transfer prohibited or life-threatening or human health, the environment of investment;

11. Carry out the analysis of materials on the facts of assaults on the workers servicing mail service and unauthorized openings of cars, containers, sending, parcels post during transportation and delivery of mailings, materials of functional audit checks on the facts of counterfeit of seals, losses, plunders, unauthorized openings of internal and international mailings;

12. Perform checks of ensuring safety of mailings at all stages of transportation and delivery by transport;

13. Observe the established requirements for labor protection, fire safety.

Knowledge:

1. Regulatory legal acts, technical regulations and other organizational and administrative documents concerning operation of transport, post routes;

2. Perspectives of technical and technology development of the operator of mail;

3. Schemes of the direction of flows of exchange;

4. Production bonds between the organizations of mail service and their divisions;

5. Procedure for acceptance, processing, transportation, delivery of mailings, including rules of transportations of mailings on separate modes of transport, features of procedure and condition of movement through customs border of EEU of the international mailings and the goods sent to them;

6. Procedure for registration and maintaining the manufacturing documentation;

7. Documents of quality management system;

8. The best domestic and international practices on technologies of processing, transportation and delivery of mailings;

9. Operation of the personal computer and corporate programs;

10. Bases of the economy, production organizations, work and management;

11. Employment policies and procedures;

12. Bases of the legislation on work, the established requirements for labor protection, fire safety, sanitation.

Possibility of recognition of skill:

It is not recommended

Requirements to personal competences:

Resistance to stress

Independence

Leadership skills

Ability to instruct and set tasks the subordinate

Analytical mentality

Ability to solve complex problems and problems

Skill to communicate

List of technical regulations and national standards:

Communication with other professions within the ORK:

ORK level:

Name of profession:

6

Head of logistics of mail service

5

Logistician of mail service

11. Profession card "Head of logistics of mail service":

Group code:

1325-1

Code of the name of occupation:

-

Name of profession:

Head of logistics of mail service

Skill level on the ORK:

7

qualification subtotal on the ORK:

Skill level on ETKC, KC and other standard qualification characteristics:

The job evaluation catalog of positions of heads, specialists and other employees the Order of the Minister of Labour and Social Protection of the population of the Republic of Kazakhstan of December 30, 2020 No. 553 "About approval of the Job evaluation catalog of positions of heads, specialists and other employees". No. 22003 is registered in the Ministry of Justice of the Republic of Kazakhstan on December 31, 2020.

Paragraph 74. Chief superintendent engineer (chief of technological department)

Level of professional education:

Education level:

postgraduate education (magistracy, residency)

Specialty:

Transport services

Qualification:

-

Education level:

the higher education (bachelor degree, specialist programme, internship)

Specialty:

Transport services

Qualification:

-

Requirements to work experience:

the highest (or postgraduate) education and length of service on operational production management at least 5 years.

Communication with informal and informalny education:

Other possible names of profession:

Main objective of activities:

Organization and control of logistic activities for processing, transportation and delivery of mailings by post routes

Description of labor functions

List of labor functions:

Obligatory labor functions:

1. Management of structural division of the company operator of mail;

2. Organization and control of logistic activities for processing, transportation and delivery of mailings by post routes;

3. Enhancement of logistic activities of the operator of mail.

Additional labor functions:

Labor function 1:

Management of structural division of the company operator of mail

Skill 1:

Carrying out organization of work of department

Abilities:

1. Direct, adjust and control the current activities of department in general and his certain employees;

2. Organize effective interaction of department with other structural divisions of the operator of mail;

3. Carry out the analysis and give assessment to activities of department and its employees;

4. Perform personnel recruitment and organize necessary training and retraining of employees, internal and external training;

5. Conduct negotiations with suppliers of goods and services, to provide preparation of the conclusion of contracts with service providers on repair, maintenance of vehicles of the operator of mail, insurance of civil responsibility and others;

6. Take part in consideration of the business and pretentious matters connected with functions of department of logistics, processing and transportation of mailings;

7. Prepare claims for suppliers of goods and services in case of violation of contractual commitments by them, to control creation of payment under these claims, to approve with suppliers of change of conditions of the signed agreements;

8. Provide rational use of production reserves and resources of the company - operator of mail.

Knowledge:

1. Profile, specialization and structure of the company – operator of mail;

2. Production capacities and personnel resources of the company operator of mail;

3. Understanding of general business processes;

4. Internal regulating documents of the company, internal clerical work;

5. Market methods of managing and management;

6. Market situation of the services connected with logistics, transportation of mailings, express mail service;

7. The main legislative and other regulatory legal acts of the Republic of Kazakhstan, acts of state bodies regulating production and economic and financial and economic activities of the company;

8. Bases of contract work;

9. Bases of the labor law;

10. Ethics of professional activity;

11. Bases of electronic document management;

12. Operation of the personal computer and corporate programs.

Possibility of recognition of skill:

It is not recommended

Skill 2:

Control of work of department

Abilities:

1. Control correctness and timeliness of execution of objectives by the staff of department;

2. Control accomplishment of the approved scheduled plans of works and estimates;

3. Control accomplishment by suppliers of goods and services of contractual commitments;

4. Control observance of the standards of internal and external document flow accepted in the company, including with service providers, materials, repair shops.

Knowledge:

1. Job responsibilities of staff of department, other workers involved in processing, transportation and delivery of mailings;

2. The conditions of agreements relating to field of activity of department;

3. Internal regulating documents of the company, internal clerical work;

4. Rules on labor protection, sanitation and fire protection.

Possibility of recognition of skill:

It is not recommended

Labor function 2:

Organization and control of logistic activities for processing, transportation and delivery of mailings by post routes

Skill 1:

Carrying out organization of logistic activities for processing, transportation and delivery of mailings

Abilities:

1. Conduct business negotiations and correspondence with observance of rules of business communications;

2. Make the analysis of structure of post network;

3. Determine amounts of transportations of mailings, including taking into account cyclic changes of amounts of internodal post flows;

4. Determine type, the number of vehicles for transportations of mailings;

5. Adapt processing and transportation of mailings for changes of amounts of post flows;

6. Optimize existing and develop new logistic schemes of processing, transportation and delivery of mailings, including with use of vehicles of the operator of mail and the vehicles belonging to carriers of different types of transport, new types of vehicles;

7. Approve, approve routes and schedules of traffic circulation according to indicators of quality of universal services of mail service, internal standard rates and terms of processing, transportation and delivery of mailings, approvals of processing and transportation of mail in hierarchical networks;

8. Organize process of forming, execution, control of execution of the plan for transportation and delivery of mailings, including with use of vehicles of the operator of mail and the vehicles belonging to carriers of different types of transport;

9. Provide preparation of the conclusion of contracts with transport organizations (carriers), approval of conditions and terms of transportations;

10. Develop and implement the methodical and normative materials connected with the organization of processing, transportation and delivery of mailings;

11. Develop reporting forms, methods of its maintaining;

12. Create the schedule of engineering procedures on processing, transportation and delivery of the mailings including connected with operation of vehicles of the operator of mail;

13. Carry out the analysis of statistical data on accomplishment of the plan of transportation and delivery of mailings, to establish the reasons of non-execution of scheduled plans of engineering procedures, requests, including from the third-party transportation companies, to develop and take measures for their elimination;

14. Participate in carrying out the analysis of the incidents connected with operation of vehicles of the company, identification of the reasons and development of actions in the field of increase in safety of transport processes;

15. Create the budget on logistics, processing transportation and delivery of mailings;

16. Coordinate and direct the information, financial, documentary flows connected with processing, transportation and delivery of mailings;

17. Control accomplishment of instructions, recommendations and instructions of supervisory authorities concerning providing serviceable condition of vehicles of the operator of mail, safety of processes and environment protection;

18. Manage the risks connected with logistic and transportation processes;

19. Develop requirements to software products on enhancement of the engineering procedures connected with transportation and delivery of mailings.

Knowledge:

1. Field of activity, structure, perspectives of development of the company – operator of mail;

2. Bases of the economy, production organization, management and work;

3. Conceptual fundamentals of logistics;

4. Appointments and service conditions of vehicles of the operator of mail;

5. Classification, main characteristics and technical parameters of vehicles of the operator of mail;

6. Technologies of processing, transportation and delivery of mailings, procedure for the organization of post network and servicing of users of services of the operator of mail, quality indicators, including availability of universal services of mail service;

7. Production logistics of mail service, including the rule of transportations of mailings on separate modes of transport, features of procedure and conditions of movement through customs border of EEU of the international mailings and the goods sent to them, technological schemes of customs control and customs clearance by customs authorities of the goods moved in the mailings transported in mail vans;

8. Order of interaction concerning the organization of exchange and consideration of acts between operators of mail and transport organizations (carriers) transporting mailings;

9. Procedure for maintaining documentation in the field of operation of vehicles of the operator of mail;

10. The internal labor schedule, regulations of the labor law, including the rule on labor protection, safe engineering, production sanitation and fire protection;

11. Production and operational management;

12. Criteria of cost efficiency, risks;

13. Professional terminology in foreign language;

14. Bases of foreign economic activity and the customs legislation, including the Customs code of EEU, acts of Universal Postal Union, the basic international agreements on transport law.

Possibility of recognition of skill:

It is not recommended

Skill 2:

Control of key operational indicators of logistic activities for processing, transportation and delivery of mailings

Abilities:

1. Control quality indicators (safety of mailings, accuracy and timeliness of delivery);

2. Carry out the analysis of reports of different divisions;

3. Control accomplishment of performance indicators;

4. Develop and implement the projects directed to decrease in cost of logistic, transport transactions, performance improvement of work and efficiency of control, technical operation of vehicles of the operator of mail;

5. Implement complex control systems of logistic costs within supply chain of mailings;

6. Messages the operational reporting according to local regulations;

7. Use general and special sources of information for forming of the operational reporting;

8. Prepare analytical materials on the basis of the available data in time allowed for this purpose.

Knowledge:

1. Theory of management;

2. Purposes and tasks of the company of the operator of mail;

3. Methodology of calculation of values of operational indicators;

4. Method of calculation of performance indicators of logistic activities for processing, transportation and delivery of mailings;

5. The regulatory legal acts regulating transportation and delivery of mailings including in the international message and transit across the territory of the Republic of Kazakhstan;

6. Bases of the labor law;

7. Orders, instructions and orders of higher management;

8. Rules on labor protection and fire protection;

9. The employment policies and procedures existing at the company – operator of mail;

10. Distribution of obligations between divisions. the companies – operator of mail;

11. Main conditions of contracts with the third-party transportation companies;

12. The plan of operational indicators for the accounting period;

13. Actual accomplishment of operational indicators;

14. Methods of carrying out researches;

15. Bases of management of logistic processes;

16. Methods, acceptances and optimization methods of transport and logistic schemes of transportation and delivery of mailings.

Possibility of recognition of skill:

It is not recommended

Labor function 3:

Enhancement of logistic activities of the operator of mail

Skill 1:

Carrying out participation in forming of policy of the company for rendering services in transportation and delivery of mailings

Abilities:

1. Analyze tendencies of development of mail service, transport and logistic infrastructure, the equipment and technologies;

2. Reveal leading companies in the field of mail and express service, logistics, competition condition in the market of transportations and deliveries of mailings;

3. Generalize and systematize information under solvable tasks;

4. Analyze requirements and motives of users of services of the operator of mail;

5. Develop suggestions for improvement of logistic activities of the operator of mail and his politicians on rendering services.

Knowledge:

1. Management structure of the operator of mail, regulatory circle of post and transport industries;

2. Planned and actual financial performance of activities of the operator of mail;

3. Commercial policy, policy of sales of services of the operator of mail;

4. Bases of the organization of transportations;

5. Bases of management, marketing, modern business technologies, financial management;

6. Principles of designing and creation of logistic systems, forming of logistic bonds;

7. Methods, acceptances and optimization methods of transport and logistic schemes of transportation and delivery of mailings;

8. The main regulatory legal acts concerning mail service, logistics and cargo transportation and mailings;

9. Structure, procedure for functioning, the purpose and task of leading companies in the field of mail and express service;

10. Tendencies of development of the Kazakhstan and international market of logistics services, transportations and deliveries of mailings;

11. Condition and perspectives of international cooperation in the field of mail service, logistics and transportations, including activities of Universal Postal Union, Association of post operators of Europe, the Regional commonwealth in the field of communication.

Possibility of recognition of skill:

It is not recommended

Skill 2:

Implementation of development of the system of risk management when rendering logistics services

Abilities:

1. In time to reveal logistical risks;

2. To quickly choose methods and management tools as the revealed logistical risks;

3. Determine the greatest possible losses in the conditions of insufficiency of data;

4. Carry out the analysis and selection of the insurance companies corresponding to policy of the company in the field of risk management;

5. Control additional costs during processing, transportation and delivery of mailings owing to approach of logistical risks;

6. Estimate reliability of insurers with the acceptable level of error.

Knowledge:

1. Profound knowledge of logistical risks;

2. Main methods and tools of the prevention, estimation, identification of risks;

3. The management concept risks in quality management system;

4. Methods and management tools the revealed logistical risks;

5. Implementation methods of strategy in management of logistical risks.

Possibility of recognition of skill:

It is not recommended

Requirements to personal competences:

Independence

Leadership skills

Ability to instruct and set tasks to subordinate (groups)

Analytical mentality

Ability to solve complex problems and problems

Skill to communicate

Resistance to stress

List of technical regulations and national standards:

Communication with other professions within the ORK:

ORK level:

Name of profession:

6

Engineer of mail service

12. Profession card "Logistician (mail service)":

Group code:

2432-0

Code of the name of occupation:

2432-0-006

Name of profession:

Logistician (mail service)

Skill level on the ORK:

5

qualification subtotal on the ORK:

Skill level on ETKC, KC and other standard qualification characteristics:

The job evaluation catalog of positions of heads, specialists and other employees the Order of the Minister of Labour and Social Protection of the population of the Republic of Kazakhstan of December 30, 2020 No. 553 "About approval of the Job evaluation catalog of positions of heads, specialists and other employees". No. 22003 is registered in the Ministry of Justice of the Republic of Kazakhstan on December 31, 2020.

Paragraph 76. The logistics economist (the economist - логистик)

Level of professional education:

Education level:

postsecondary education (applied bachelor degree)

Specialty:

The organization of transportations and traffic control on road transport

Qualification:

Education level:

TIPO (specialist of average link)

Specialty:

Logistics (on industries)

Qualification:

Requirements to work experience:

logistics economist (economist-logistik) of the I category: the highest (or postgraduate) education in the corresponding direction of training and length of service as the logistics economist (economist-logistik) of the II category, at least 2 years; logistics economist (economist-logistik) of the II category: the highest (or postgraduate) education in the corresponding direction of training and length of service as the logistics economist (economist-logistik) without category at least 3 years; the logistics economist (economist-logistik) without category: the highest (or postgraduate) education in the corresponding direction of training without presentation of requirements to length of service or technical and professional, postaverage (average special, average professional) education on the corresponding specialty (qualification) and length of service as the category equipment I at least 5 years.

Communication with informal and informalny education:

Other possible names of profession:

2432-0-007 - The specialist in the field of forwarding activities

2432-0-008 - Logistics specialist

Main objective of activities:

Organization of processing, transportation and delivery of mailings

Description of labor functions

List of labor functions:

Obligatory labor functions:

1. Preparation of transportation of mailings;

2. Organization of course of carriage of mailings.

Additional labor functions:

Labor function 1:

Preparation of transportation of mailings

Skill 1:

Planning of transportation of mailings

Abilities:

1. Plan and constitute post routes;

2. Choose method of transportation, delivery of mail proceeding from required indicators of quality and ensuring safety of mailings;

3. Constitute routes and schedules of traffic circulation according to indicators of quality of universal services of mail service, internal standard rates and terms of processing, transportation and delivery of mailings;

4. Calculate rates and delivery dates of mailings on the basis of the obtained data in the allowed time;

5. Calculate the freight charge and deliveries of mailings the attracted transport on the basis of the available data;

6. Provide preparation of the conclusion of contracts with transport enterprises (carriers);

7. Work at the personal computer using necessary programs, including office applications, at facsimile and copy office equipment;

8. Send and accept different electronic documents on electronic and regular mail.

Knowledge:

1. Structure of the commercial offer;

2. Method of calculation of cost and term of transportation of mailings;

3. Appointments and service conditions of vehicles of the operator of mail;

4. Classification, main characteristics and technical parameters of vehicles of the operator of mail;

5. Technologies of transportation and delivery of mailings, procedure for the organization of post network and servicing of users of services of the operator of mail, quality indicators, including availability of universal services of mail service;

6. Procedure for execution of mailings, and also types of mailings and their technical characteristics;

7. Procedure for acceptance, processing, transportation, delivery of mailings, including rules of transportations of mailings on separate modes of transport, features of procedure and condition of movement through customs border of EEU of the international mailings and the goods sent to them, technological schemes of customs control and customs clearance by customs authorities of the goods moved in the mailings transported in mail vans;

8. Order of interaction concerning the organization of exchange and consideration of acts between operators of mail and transport organizations (carriers) transporting mailings;

9. Procedure for maintaining documentation in the field of operation of vehicles of the operator of mail;

10. The internal labor schedule, regulations of the labor law, including the rule on labor protection, safe engineering, production sanitation and fire protection;

11. The operating systems of tariffing of the main carriers in the main directions;

12. Systems of rates, discounts, privileges for transportations;

13. Bases of types and parameters (load-carrying capacity, load-carrying capacity, overall dimensions of cargo section) of railway vehicles of the different types of transport used in transportations of mailings;

14. Regulations and standard rates of transactions on loading or unloading of load, including post container;

15. Procedure for information exchange in transit and processing of mailings;

16. Rules of calculation of rates and charges on different types of transport;

17. Bases of contract work;

18. Bases of electronic document management;

19. Operation of the personal computer and corporate programs.

Possibility of recognition of skill:

It is not recommended

Skill 2:

Providing organization of preparation and maintaining documentation

Abilities:

1. Perform the correct maintaining documentation according to requirements of the legislation of the Republic of Kazakhstan, the Customs code of EEU, acts of Universal Postal Union, other international acts, rules and procedure for execution of transport and accompanying and forwarding documents;

2. Accept and check the documents necessary for transportation, transfer of mailings, for correctness and completeness of the declared data and availability of accompanying documents;

3. Constitute competent request for receipt of the documents necessary for the organization of transportation;

4. Work with different types of transport and accompanying and forwarding documents;

5. Send and accept various documents on electronic and regular mail;

6. Work in different enterprise information systems;

7. Work with different financial records;

8. Messages document flow within accomplishment of service duties.

Knowledge:

1. The laws and subordinate legislations relating to transport and forwarding activities in amount, necessary for accomplishment of service duties;

2. Form and procedure for creation of transportation agreements, transport-forwarding servicing;

3. Rules and procedure for execution of transport and accompanying, forwarding documents on different types of transport;

4. Types and categories of the transported mailings;

5. The list of the documents necessary for the organization of transportation of mailings in internal and international messages;

6. Procedure for approval of documents in the company;

7. Corporate document flow;

8. Rules of execution of financial records;

9. Procedure for rendering services of the accelerated and express mail service.

Possibility of recognition of skill:

It is not recommended

Labor function 2:

Organization of course of carriage of mailings

Skill 1:

Providing organization of course of carriage of mailings with vehicles of the operator of mail

Abilities:

1. Organize transportation of mailings by vehicles of the operator of mail;

2. Analyze information and to quickly create reports on results of transportation and delivery of mailings;

3. Analyze and check documents for compliance to rules of transportations and to procedure for registration of transport and covering notes, transport expeditionary, insurance and other documents;

4. Work in different enterprise information systems.

Knowledge:

1. Appointment and service conditions of vehicles of the operator of mail;

2. Classification, main characteristics and technical parameters of vehicles of the operator of mail;

3. Types and categories of the transported mailings;

4. Processes of the organization of transportation of goods in supply chain;

5. Rules of transportations of mailings on separate modes of transport, features of procedure and condition of movement through customs border of EEU of the international mailings and the goods sent to them;

6. Procedure for execution of transport and accompanying, forwarding documents;

7. Bases of corporate document flow;

8. Internal and external information systems;

9. The employment policies and procedures existing in the organization.

Possibility of recognition of skill:

It is not recommended

Skill 2:

Implementation of the organization of work with contractors in the market of transport services

Abilities:

1. Perform operational market research of contractors;

2. Conduct negotiations with contractors in the conditions of deficit of time;

3. Carry out competitive procedures;

4. Know foreign language at the level necessary for the competent solution of production tasks;

5. Work at the personal computer with use of necessary programs.

Knowledge:

1. Bases of marketing and marketing tools;

2. The principles of forecasting and planning in logistics;

3. Structure of contractual documentation, procedure for development of agreements, agreements, contracts, procedure for the conclusion of contracts with contractors;

4. Regulating documents on the organization of competitive procedures;

5. Main transport partner companies, their management and direct contractors;

6. Professional terminology in foreign language;

7. Procedure for rendering logistics service;

8. Bases of corporate document flow;

9. Bases of the criteria analysis;

10. Internal and external information systems.

Possibility of recognition of skill:

It is not recommended

Skill 3:

Providing organization of process of improvement of quality of rendering logistics services

Abilities:

1. Establish requirements to result of transportation and range them on importance degree;

2. To work professionally with claim documentation;

3. Analyze information and create reports;

4. Process documents for inappropriate service;

5. To effectively conduct negotiations.

Knowledge:

1. Bases of the civil legislation;

2. Legal basis of transport and logistic activities;

3. Commercial policy of the company;

4. Policy of the company in the field of client service;

5. Corporate structure of the company;

6. Bases of corporate document flow;

7. Professional terminology in foreign language.

Possibility of recognition of skill:

It is not recommended

Requirements to personal competences:

Responsibility

Resistance to stress

Independence

Analytical mentality

Ability to solve complex problems and problems

Skill to communicate

List of technical regulations and national standards:

Communication with other professions within the ORK:

ORK level:

Name of profession:

6

Engineer of mail service

3

Customer service specialist

3

Dispatcher of mail service

13. Profession card "The employee of information service on work with clients (customer service specialist)":

Group code:

4224-5

Code of the name of occupation:

4224-5-005

Name of profession:

The employee of information service on work with clients (customer service specialist)

Skill level on the ORK:

3

qualification subtotal on the ORK:

Skill level on ETKC, KC and other standard qualification characteristics:

Release 54. The order of the Minister of Labour and Social Protection of the population of the Republic of Kazakhstan of December 11, 2020 No. 500 "About approval of the Single wage rate book of works and professions of workers (release 54)". No. 21771 is registered in the Ministry of Justice of the Republic of Kazakhstan on December 14, 2020.

Paragraph 6. Telecom operator, 3rd category

Release 54. The order of the Minister of Labour and Social Protection of the population of the Republic of Kazakhstan of December 11, 2020 No. 500 "About approval of the Single wage rate book of works and professions of workers (release 54)". No. 21771 is registered in the Ministry of Justice of the Republic of Kazakhstan on December 14, 2020.

Paragraph 7. Telecom operator, 4th category

Release 54. The order of the Minister of Labour and Social Protection of the population of the Republic of Kazakhstan of December 11, 2020 No. 500 "About approval of the Single wage rate book of works and professions of workers (release 54)". No. 21771 is registered in the Ministry of Justice of the Republic of Kazakhstan on December 14, 2020.

Paragraph 8. Telecom operator, 5th category

Level of professional education:

Education level:

TIPO (working professions)

Specialty:

Logistics (on industries)

Qualification:

Education level:

TIPO (working professions)

Specialty:

Marketing (on industries)

Qualification:

-

Requirements to work experience:

Without work experience

Communication with informal and informalny education:

Other possible names of profession:

Main objective of activities:

Requirements satisfaction of clients in services of mail service and extra works accompanying them

Description of labor functions

List of labor functions:

Obligatory labor functions:

1. Provision of services on acceptance, processing, delivery of mailings and (or) postal money transfers on production facility;

2. Provision of post banking services.

Additional labor functions:

Labor function 1:

Provision of services on acceptance, processing, delivery of mailings and (or) postal money transfers on production facility

Skill 1:

Ensuring rendering post services

Abilities:

3rd category

1. Accept subscription to periodicals;

2. Issue correspondence and telegrams addressed poste restante;

3. Accept, process and issue subscription editions;

4. Draw up not handed mailings;

5. Sell signs of post payment;

6. Use modern computer means, work with e-mail, the scanner, information programs;

7. Apply skills of identification of forgery documents and money.

4th category

1. Process the paid bills;

2. Accept, process, send and issue sending, registered letters and parcels post;

3. Accept and issue money on transfers;

4. Accept and process orders for long-distance calls;

5. Exercise control of timely delivery in the presence in post office to 10 delivery sites;

6. Control the transfers which arrived for payment and paid;

7. Process delivery cards, orders, delivery notes.

5th category

1. Verify the income with accounts department;

2. Consider receivables and payables;

3. Prepare and process documents on debt collection through court;

4. Carry out all post and cash transactions using the electronic control registering machines or computer aids;

5. Draw up, send, accompany and receive insurance mail with superlimit remaining balance of cash and cash reinforcements;

6. Consider and store money and other values in storage rooms of telecommunications agencies with accomplishment of transactions on receiving and delivery of money and other values;

7. Constitute schemes and lists of delivery sites, to participate in establishment of their borders.

Knowledge:

3rd category

1. Regulatory legal acts in the field of rendering services of mail service;

2. Regulations of Admission, processings, accounting and issue of subscription editions;

3. Procedure for issue of the mailings addressed "poste restante";

4. Rules of registration and accounting of not handed mailings;

5. Assortment and rules of realization of signs of post payment;

6. Requirements to maintaining source accounting documents on communication transactions;

7. Fundamentals of professional ethics and rules of servicing of users of services of mail service.

4th category

1. The regulatory legal acts regulating procedure for acceptance, processing, transfer and delivery of the registered mailings;

2. Rules of rendering services in postal money transfers;

3. Technology of processing, accounting and control of passing of sending, registered letters, parcels post;

4. Procedure for registration, acceptance and transfer of requests for long-distance telephone negotiations;

5. Rules of the organization and control of delivery of post correspondence;

6. Procedure for processing of delivery cards, orders, delivery notes and other accompanying documents;

7. Requirements to accounting of the paid and arrived money transfers;

8. Bases of operation of the automated workplaces of the telecom operator.

5th category

1. Regulatory legal acts on conducting accounting and cash accounting in the organizations of communication;

2. Procedure for accounting of the income, receivables and payables;

3. Rules of preparation, registration and the direction of documents on debt collection in judicial authorities;

4. Service regulations of electronic control and registration machines and computer aids;

5. Procedure for registration, sending, maintenance and receipt of insurance mail, including superlimit remaining balance of cash and cash reinforcements;

6. Rules of accounting, storage and issue of money and other values in storage rooms of telecommunications agencies;

7. Rules of forming, accounting and updating of schemes and lists of delivery sites, requirements to determination of their borders;

8. Requirements to ensuring safety of money, values and documents of the strict reporting.

Possibility of recognition of skill:

It is not recommended