I.O'S ORDER. MINISTER OF INDUSTRY AND CONSTRUCTION OF THE REPUBLIC OF KAZAKHSTAN

of December 5, 2025 No. 526

About approval of the professional standard "Emergency and Dispatching Service"

According to Item 5 of article 5 of the Law of the Republic of Kazakhstan "About professional qualifications", PRIKAZYVAYU:

1. Approve the enclosed professional standard "Emergency and Dispatching Service".

2. To provide to department of urban and housing-and-municipal policy of the Industry ministry and construction of the Republic of Kazakhstan in the procedure established by the legislation:

1) the direction of this order in electronic form in the Kazakh and Russian languages within five working days from the date of its signing in the Republican state company on the right of economic maintaining "Institute of the legislation and legal information of the Republic of Kazakhstan" the Ministries of Justice of the Republic of Kazakhstan for inclusion in Reference control bank of regulatory legal acts of the Republic of Kazakhstan;

2) placement of this order on Internet resource of the Industry ministry and construction of the Republic of Kazakhstan.

3. To impose control of execution of this order on the supervising vice-Minister of Industry and construction of the Republic of Kazakhstan.

4. This order becomes effective after ten calendar days after day of its first official publication.

Appendix

to the Order of the Minister of Industry and construction of the Republic of Kazakhstan of December 5, 2025 No. 526

Professional standard: "Emergency and dispatching service"

Chapter 1. General provisions

1. Scope of the professional standard: The professional standard is developed as basis for assessment, certification, certification and confirmation of qualification, preparation and retraining of personnel and are held for use wide range of users.

2. In this professional standard the following terms and determinations are applied:

1) the Industry Frame of Qualifications (IFQ) – component (subsystem) of national system of qualifications representing the framework structure of the differentiated skill levels recognized in industry

2) the Professional standard – the standard determining in specific area of professional activity of the requirement to skill level and competence to content, quality and working conditions

3) Emergency situation is the situation in certain territory which developed as a result of accident, natural hazard, catastrophic crash, natural or other disaster which can entail or entailed the human victims, and also damage to health of people or the environment, considerable material losses and violation of conditions of life activity of people

4) Accident – kind of emergency situations, potentially life-threatening and health of the person and animals, safety of the environment, usually expressed in the form of destruction of constructions and technical devices, uncontrollable explosion and emission of dangerous substances

5) Health and safety – the favorable, normal state of the circle surrounding the person, working conditions and study, food and rest under which possibility of the dangerous factors menacing to his health, life, property, legitimate interests is reduced

6) Emergency works – not the expected in advance urgent works necessary for accident prevention or liquidation of their effects

3. In this professional standard the following reducings are applied:

1) ETKS – single wage rate book of works and professions of workers

2) KS – the job evaluation catalog of positions of heads, specialists and other employees

3) OKED – the general qualifier of types of economic activity

4) housing and public utilities – housing and communal services.

5) ADS – emergency and dispatching service.

6) IS – information system.

Chapter 2. Passport of the professional standard

4. Name of the professional standard: Emergency and dispatching service

5. Code of the professional standard: S008

6. Instruction of section, the Section, group, class and subclass agrees OKED:

S Provision of other types of service

96 Provision of other individual services

96.0 Provision of other individual services

96.09 Provision of the other individual services which are not included in other groups

96.09.0 Provision of the other individual services which are not included in other groups

7. Short description of the professional standard: The professional standard "Emergency and Dispatching Service" is developed according to Item 5 of article 5 of the Law of the Republic of Kazakhstan "About professional qualifications". The purpose of this professional standard to establish requirements to forming of educational programs, including personnel trainings at the companies, workers and graduates of the organizations of education and solutions of wide range of tasks in the field of carrying out repair work for ensuring safe functioning of the technical equipment of buildings and constructions using dispatching control.

8. List of cards of professions:

1) the Dispatcher (municipal service) - the 5th ORK level

2) the Mechanic of emergency recovery operations ** - the 3rd ORK level

4) the Master of emergency and recovery Item - the 5th ORK level

5) the Mechanic of emergency recovery operations - the 2nd ORK level

6) the Dispatcher (general profile) - the 4th ORK level

Chapter 3. Cards of professions

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