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The document ceased to be valid since  January 1, 2024 according to Item 2 of the Resolution of Board of the National Bank of Ukraine of December 27, 2023 No. 193 

RESOLUTION OF BOARD OF THE NATIONAL BANK OF UKRAINE

of January 21, 2022 No. 6

About modification of the Regulations on application of corrective actions by the National Bank of Ukraine for violations of the consumer protection law of financial services by the collection companies

According to Articles 7, 15, 56 Laws of Ukraine "About the National Bank of Ukraine", article 41-1 of the Law of Ukraine "About financial services and state regulation of the markets of financial services", to Articles 5, 26, 28 Laws of Ukraine "About consumer crediting", for the purpose of settlement of procedure for application of corrective actions for violations of the consumer protection law of financial services by the collection companies regarding the requirements established by the legislation concerning interaction with consumers during settlement of overdue debt (the requirement of rather ethical behavior) Board of the DECIDES: National Bank

1. Bring in the Regulations on application of corrective actions by the National Bank of Ukraine for violations of the consumer protection law of financial services by the collection companies approved by the resolution of Board of the National Bank of Ukraine of July 09, 2021 No. 78, the following changes:

1) in the Section III:

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