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The document ceased to be valid since  July 10, 2020 according to the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan of July 10, 2020 No. 433

RESOLUTION OF THE CABINET OF MINISTERS OF THE REPUBLIC OF UZBEKISTAN

of June 5, 2017 No. 355

About approval of the Regulations on procedure for certification of tour operator and hotel services

(as amended on 21-10-2019)

In pursuance of the Presidential decree of the Republic of Uzbekistan of December 2, 2016 the No. UP-4861 "About Measures for Ensuring the Accelerated Development of Tourist Industry of the Republic of Uzbekistan" Cabinet of Ministers decides:

1. Approve Regulations on procedure for certification of tour operator and hotel services according to appendix.

2. To the state committee of the Republic of Uzbekistan on tourism development together with the Uzbek agency of standardization, metrology and certification to carry out inventory count of certificates of the tour operator and hotel services issued before entry into force of this resolution to three-months time.

3. Determine that the certificates of conformity of tour operator and hotel services issued by certification bodies to release of this resolution are valid before the termination of term of their action.

4. To the ministries and departments to bring the regulatory legal acts adopted by them into accord with this resolution in a month.

5. To impose control of execution of this resolution on the deputy prime minister of the Republic of Uzbekistan Azimov R. S.

Prime Minister of the Republic of Uzbekistan
Abdullah Aripov

Appendix

to the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan of June 5, 2017 No. 355

Regulations on procedure for certification of tour operator and hotel services

Chapter 1. General provisions

1. This Provision according to the laws of the Republic of Uzbekistan "About tourism", "About certification of products and services", the Presidential decree of the Republic of Uzbekistan of December 2, 2016 No. UP-4861 "About Measures for Ensuring the Accelerated Development of Tourist Industry of the Republic of Uzbekistan", the resolution of the President of the Republic of Uzbekistan of December 2, 2016 No. PP-2666 "About the organization of activities of the State committee of the Republic of Uzbekistan for tourism development" determines procedure for certification and inspection check-up of tour operator and hotel services.

Certification of separate types of the tourist services which are not provided by this Provision including services of the organizations of public catering, services in transport servicing of tourists, is performed by the certification bodies accredited in accordance with the established procedure in the Uzbek agency of standardization, metrology and certification (further - the Uzstandart Agency).

2. Subjects of entrepreneurship have the right to render tour operator and hotel services only after receipt in accordance with the established procedure of appropriate certificates and during the term of their action.

Effective period of the certificate of conformity (further - the certificate) constitutes three years, with annual confirmation of the issued certificate.

The original certificate shall be directly on subject to certification and is not subject to transfer to the third parties.

Rendering tour operator and hotel services without the existing certificate involves responsibility according to the procedure, established by the legislation.

3. Certification of tour operator and hotel services, assignment of categories to means of placement, and also inspection check-up behind compliance of the certified tour operator and hotel services to requirements of regulating documents for standardization (further - the regulating document) performs SUE Center of Certification of Tourist Services accredited in accordance with the established procedure under the State committee of the Republic of Uzbekistan on tourism development (further - the Center) in close interaction with national authority on certification - the Uzstandart Agency.

4. Certification of tour operator and hotel services in confirmation of their compliance to requirements of regulating documents on standardization is performed according to the scheme according to appendix No. 1 to this Provision.

4-1. Certification of services of marital guest homes is performed according to the procedure, determined by the Cabinet of Ministers of the Republic of Uzbekistan.

4-2. Certification of services of hostels is performed by maintaining information about them in the register of guest houses and hostels, according to the procedure of determined by the Cabinet of Ministers of the Republic of Uzbekistan.

5. In this Provision the following concepts are used:

subjects to certification - tour operator and hotel services;

tour operator services - the services of the tourist operator (the organization of placement, food, transport servicing, excursion, leisure, etc.) rendered to tourists based on the agreement signed with them according to their requirements;

hotel services - services in provision of temporary residence in means of placement (hotels, tourist centers and complexes, houses and rest areas, boarding houses, campings, motels, yurtovy the camp and other means of placement to which requirements of regulating documents extend), except for hostels;

the applicant - the legal entity who submitted the application for certification of subject to certification;

the certificate holder - the legal entity to whom the certificate is issued;

certification - activities for confirmation of conformity of subject to certification to requirements of regulating documents;

classification system of means of placement (classification system) - the system of quality evaluation of the provided hotel services for assignment to means of placement of the corresponding category based on complex of requirements to buildings, the equipment, the nomenclature and quality of the provided services, to the service level established in the regulating document. Categories designate symbol in the form of star (stars) which quantity (from one to five) depends on the servicing quality level;

the certificate - the document confirming quality of tour operator and hotel services and their compliance to the specific regulating document;

mark of conformity - the sign registered in accordance with the established procedure which marks the accompanying documentation on service, for specifying of the fact that this service corresponds to the specific regulating document;

the agreement - the agreement on provision of the right of application of the certificate and mark of conformity.

Chapter 2. Procedure for certification

§ 1. The statement on certification

6. For certification implementation the applicant submits to the Center the application for certification (further - the statement) in form according to appendix No. 2 to this Provision in attendance procedure, through means of mail service or electronically.

7. For the purposes of certification of tour operator services shall be enclosed to the application certified by the sign and seal of the applicant:

information about personnel of the applicant, having education and/or qualification certificates in the field of tourism, according to requirements of regulating documents for form according to appendix No. 3 to this Provision;

the action plan of personnel of the applicant in case of emergency situations in the course of rendering tour operator services;

documents of title on real estate, including the lease agreement of such property;

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