ORDER OF THE MINISTRY OF LABOUR AND SOCIAL PROTECTION OF THE RUSSIAN FEDERATION

of March 7, 2017 No. 249n

About approval of Administrative regulations of provision by the Pension Fund of the Russian Federation of the state service in provision of compensation for expenses on payment of fare to the vacation spot in the territory of the Russian Federation and back to the pensioners who are receivers of insurance pensions on old age and on disability and living in the region of the Far North and the areas equated to them

According to the Federal Law of July 27, 2010 No. 210-FZ "About the organization of provision of the state and municipal services" (The Russian Federation Code, 2010, No. 31, Art. 4179; 2011, No. 15, Art. 2038; No. 27, Art. 3873, 3880; No. 29, Art. 4291; No. 30, Art. 4587; No. 49, Art. 7061; 2012, No. 31, Art. 4322; 2013, No. 14, Art. 1651; No. 27, Art. 3477, 3480; No. 30, Art. 4084; No. 51, Art. 6679; No. 52, Art. 6952, 6961, 7009; 2014, No. 26, Art. 3366; No. 30, Art. 4264; No. 49, Art. 6928; 2015, No. 1, Art. 67, 72; No. 10, Art. 1393; No. 29, Art. 4342, 4376; 2016, No. 7, Art. 916; No. 27, Art. 4293, 4294; No. 52, Art. 7482; 2017, No. 1, the Art. 12) and the order of the Government of the Russian Federation of May 16, 2011 No. 373 "About development and approval of administrative regulations of execution of the state functions and administrative regulations of provision of the state services" (The Russian Federation Code, 2011, No. 22, Art. 3169; No. 35, Art. 5092; 2012, No. 28, Art. 3908; No. 36, Art. 4903; No. 50, Art. 7070; No. 52, Art. 7507; 2014, 5, of the Art. 506) I order to No.:

1. Approve the enclosed Administrative regulations of provision by the Pension Fund of the Russian Federation of the state service in provision of compensation for expenses on payment of fare to the vacation spot in the territory of the Russian Federation and back to the pensioners who are receivers of insurance pensions on old age and on disability and living in the region of the Far North and the areas equated to them.

2. Recognize invalid:

the order of the Ministry of Labour and Social Protection of the Russian Federation of October 22, 2012 No. 331n "About approval of Administrative regulations of provision by the Pension Fund of the Russian Federation of the state service in provision of compensation for expenses on payment of fare to the vacation spot in the territory of the Russian Federation and back to the pensioners who are receivers of work old-age pensions and on disability and living in the region of the Far North and the areas equated to them" (registration No. 27250) is registered by the Ministry of Justice of the Russian Federation on February 21, 2013;

Item 6 of changes which are made to the separate administrative regulations approved by the Ministry of Labour and Social Protection of the Russian Federation approved by the order of the Ministry of Labour and Social Protection of the Russian Federation of October 22, 2013 No. 550n (No. 30584) is registered by the Ministry of Justice of the Russian Federation on December 11, 2013.

Approved by the Order of the Ministry of Labour and Social Protection of the Russian Federation of March 7, 2017, No. 249n

Administrative regulations of provision by the Pension Fund of the Russian Federation of the state service in provision of compensation for expenses on payment of fare to the vacation spot in the territory of the Russian Federation and back to the pensioners who are receivers of insurance pensions on old age and on disability and living in the region of the Far North and the areas equated to them

I. General provisions

Subject of regulation of Administrative regulations

1. The administrative regulations of provision by the Pension Fund of the Russian Federation of the state service in provision of compensation for expenses on payment of fare to the vacation spot in the territory of the Russian Federation and back to the pensioners who are receivers of insurance pensions on old age and on disability and living in the region of the Far North and the areas equated to them (further respectively - RPF, compensation, the state service, Administrative regulations) determine procedure for provision of RPF through the territorial authorities of the state service, terms and the sequence of ministerial procedures by provision by territorial authorities of RPF of the state service.

Circle of applicants

2. Applicants on receipt of the state service are the unemployed pensioners who are receivers of insurance pensions on old age (taking into account fixed payment to insurance pension on old age) or insurance pensions on the disability living in the region of the Far North and areas equated to them (further - the applicant).

The applicant can use the state service through the legal or authorized representative (further - the representative).

At the same time personal participation of the applicant in legal relationship on receipt of the state service does not deprive of it the right to have the representative, as well as participation of the representative does not deprive of the applicant of the right to personal participation in the specified legal relationship.

Requirements to procedure for informing on provision of the state service

3. Acceptance of applicants concerning provision of the state service is performed according to employment policies and procedures of territorial authority of RPF.

RPF location: Moscow, st. Shabolovka, 4.

The postal address for the direction of documents: st. Shabolovka, 4, GSP-1, Moscow, 119991, RPF.

Phone of RPF: 8 (495) 987-89-07.

Fax of RPF: (495) 982-06-63.

The address of the official site of RPF on the Internet: www.pfrf.ru (further respectively - the Internet, the website of RPF).

Data on the territorial authorities of RPF performing provision of the state service (the name of territorial authorities of RPF, postal addresses, phone numbers and faxes) are posted on the website of RPF, in the federal state information system "Single Portal of the State and Municipal Services (Functions)" www.gosuslugi.ru (further - the Single portal), at the information stands located in rooms in which the state service is provided.

4. Informing applicants concerning provision of the state service is performed:

a) the official of structural division of territorial authority of the RPF responsible for provision of the state service (further - the official), in case of the direct appeal of the applicant to territorial authority of RPF;

b) by means of telephone and fax connection;

c) by design of information stands in places of provision of the state service on which information specified in subitems "a" - "z" Item 37 of Administrative regulations is placed;

d) by the publication of information materials in mass media, editions of information brochures, booklets, other printed materials; placements of information on the website of RPF and on the Single portal;

e) by placement of brochures, booklets and other information materials in premises of the territorial authorities of RPF intended for acceptance of applicants, and also other organizations of all patterns of ownership in coordination with the specified organizations including in the multipurpose centers of provision of the state and municipal services (further - the multipurpose centers);

e) by means of answers to written addresses of applicants.

5. When informing on procedure for provision of the state service by phone the official, having accepted telephone call, it shall be provided: tell surname, the name, middle name (in the presence), position, the name of structural division of territorial authority of RPF.

The official shall report the schedule of reception of citizens, the exact postal address of territorial authority of RPF, journey method to it, and if necessary - requirements to the written address.

Informing by phone on procedure for provision of the state service is performed according to the working schedule of territorial authority of RPF.

During the conversation the official shall pronounce words accurately and not interrupt conversation because of receipt of other call.

In case of impossibility to answer the phone call the questions raised by the applicant it shall be readdressed it (is transferred) to other official or to the addressed applicant the phone number on which it is possible to obtain necessary information shall be told.

Phone conversation shall not continue more than 10 minutes.

6. In case of responses to phone calls and oral addresses concerning compensation provision the official shall provide the following information according to the arrived address:

a) about the regulatory legal acts regulating questions of provision of the state service (the name, number, acceptance date of regulatory legal act);

b) about the list of categories of the citizens having the right to the state service;

c) about the list of the documents necessary for receipt of the state service;

d) about terms of provision of the state service;

e) about the refusal bases in provision of the state service;

e) about the location on the website of RPF of information on questions of provision of the state service.

By provision during informing by means of telephone communication to the applicant of information relating to its personal data, the official identifies the identity of the applicant by check of correctness called the applicant of surname, name, middle name (in the presence), data of the identity document, the control information specified in the statement for compensation.

At the same time at the request of the applicant (representative) informing on the course of provision of the state service can be performed by transfer of text messages on the e-mail address of the applicant (representative) or on subscriber number of the device of mobile radiotelephone communication of the applicant (representative).

7. The following information and documents are posted on the website of RPF:

a) full names and postal addresses of territorial authorities of RPF;

b) numbers of phones answerphones (in the presence), help phone numbers of structural divisions of territorial authorities of RPF;

c) working hours of territorial authorities of RPF;

d) excerpts from the regulatory legal acts containing the regulations regulating activities of territorial authorities of RPF for provision of the state service;

e) the list of categories of the citizens having the right to the state service;

e) list of the documents necessary for receipt of the state service;

g) forms of statements for compensation in the form of provision of the travel documents providing journey to the vacation spot and back (appendix No. 1 to Administrative regulations) and about compensation in the form of compensation of actually made expenses on payment of fare to the vacation spot and back (appendix No. 2 to Administrative regulations), and also models of their filling;

h) terms of provision of the state service;

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