It is registered
Ministry of Justice of Ukraine
December 9, 2016
of November 16, 2016 No. 1339
About approval of the Procedure for consideration of addresses and the organization of personal reception of citizens in Public service of Ukraine concerning work and its territorial authorities
According to the Law of Ukraine "About the address of citizens", to the Presidential decree of Ukraine of February 7, 2008 No. 109 "About first-priority measures for ensuring realization and guaranteeing constitutional right on the appeal to public authorities and local government bodies" and to the Regulations on Public service of Ukraine concerning work approved by the resolution of the Cabinet of Ministers of Ukraine of February 11, 2015 No. 96 (with changes), for the purpose of improvement of sales terms of constitutional right of citizens on the personal appeal to Public service of Ukraine concerning work and its territorial authorities, enhancement of the organization of consideration of the questions which are brought up in such addresses, I order:
1. Approve the Procedure for consideration of addresses and the organization of personal reception of citizens in Public service of Ukraine concerning work and its territorial authorities which is applied.
2. Declare invalid the order of the Ministry of social policy of Ukraine of August 13, 2012 No. 500 "About approval of the Procedure for the organization and carrying out personal reception of citizens in the State inspection of Ukraine concerning work", registered in the Ministry of Justice of Ukraine on September 3, 2012 on No. 1481/21793.
3. To provide to management of addresses of citizens and control of execution (Gatsanyuk S. P.) submission of this order on state registration in the Ministry of Justice of Ukraine.
4. To impose control of execution of this order on the first deputy Minister Krentovskaya A. P.
Approved by the Order of the Ministry of social policy of Ukraine of November 16, 2016, No. 1339
1. This Procedure determines the procedure of acceptance, registration, consideration of addresses of citizens, control over the implementation of orders by results of consideration of addresses of citizens and adherence to deadlines of their consideration, the main requirements to the organization and carrying out personal reception of citizens and record keeping by addresses of citizens in Public service of Ukraine concerning work (further Gostruda) and its territorial authorities.
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