of April 26, 1996 No. 221-I
About consumer protection
(In edition of the Laws of the Republic of Uzbekistan of 05.04.2002 No. 363-II, 25.04.2003 of No. 482-II, 19.12.2005 of No. 14, 10.10.2006 No. 59, 09.04.2007 No. 147, 06.10.2010 No. 264, 07.10.2013 No. ZRU-355, 20.01.2014 of No. ZRU-365, 25.04.2016 of No. ZRU-405, 13.06.2017 of No. ZRU-436, 14.09.2017 of No. ZRU-446, 03.01.2018 of No. ZRU-456, 24.12.2019 of No. ZRU-597, 18.01.2022 of No. ZRU-746 (see terms effective date), 27.02.2023 No. ZRU-819, 21.02.2024 of No. ZRU-911, 23.01.2025 of No. ZRU-1021, 11.03.2025 of No. ZRU-1046, 31.07.2025 of No. ZRU-1078, 17.10.2025 of No. ZRU-1088)
In this Law the following concepts are applied:
the consumer - the citizen (physical person) who is acquiring, ordering or having intention to acquire or order goods or work, service for the purpose of private consumption or other purposes which are not connected with generation of profit;
manufacturer - the company, the organization, organization the individual entrepreneur or self-employed persons making goods for realization to the consumer;
the contractor - the company, the organization, organization or the individual entrepreneur performing the works or rendering services to the consumer under the agreement in household, housing-and-municipal, repair and construction, transport and other services industries;
the seller - the company, the organization, organization the individual entrepreneur or self-employed persons realizing goods to the consumer according to the purchase and sale agreement;
the agreement - the verbal or written agreement between the consumer and the seller (the manufacturer, the contractor) about quality, quantity, terms, the price and other conditions according to which purchase and sale of goods is performed work is performed and the service is rendered;
goods - product of activities of the manufacturer, including import, held for sale to the consumer under the agreement;
regulating documents - regulating documents in the field of technical regulation and other documents (town-planning regulations and rules, the state pharmacopeia and Articles of pharmacopeia), technical descriptions, compounding, and also other documents containing mandatory requirements to quality and safety of goods (work, service);
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