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Ministry of Justice

Russian Federation

On August 30, 2016 No. 43498

ORDER OF THE MINISTRY OF TRANSPORT OF THE RUSSIAN FEDERATION

of June 15, 2016 No. 156

About approval of Administrative regulations of Federal Agency for Railway Transport of provision of the state service in issue of state members of the Eurasian Economic Union of the safety certificate to carriers for the purpose of access to services of infrastructure of rail transport public

According to item 4 of Rules of development and approval of administrative regulations of provision of the state services approved by the order of the Government of the Russian Federation of May 16, 2011 No. 373 (The Russian Federation Code, 2011, No. 22, the Art. 3169, No. 35, Art. 5092; 2012, No. 28, Art. 3908, No. 36, Art. 4903, No. 50 (p. VI), Art. 7070, No. 52, Art. 7507; 2014, to No. 5, of the Art. 506), I order:

Approve the enclosed Administrative regulations of Federal Agency for Railway Transport of provision of the state service in issue of state members of the Eurasian Economic Union of the safety certificate to carriers for the purpose of access to services of infrastructure of rail transport public.

Minister

M. Yu. Sokolov

Approved by the Order of the Ministry of Transport of the Russian Federation of June 15, 2016, No. 156

Administrative regulations of Federal Agency for Railway Transport of provision of the state service in issue of state members of the Eurasian Economic Union of the safety certificate to carriers for the purpose of access to services of infrastructure of rail transport public

I. General provisions

Subject of regulation of Administrative regulations

1. The administrative regulations of Federal Agency for Railway Transport of provision of the state service in issue of state members of the Eurasian Economic Union of the safety certificate to carriers for the purpose of access to services of infrastructure of rail transport public (further - Administrative regulations) determine the standard of provision of the state service and establish terms and the sequence of accomplishment of ministerial procedures (actions) of Federal Agency for Railway Transport by provision of the state service in issue of state members of the Eurasian Economic Union of the safety certificate to carriers for the purpose of access to services of infrastructure of rail transport public, and also order of interaction of officials of Roszheldor with applicants by provision of the state service in issue of state members of the Eurasian Economic Union of the safety certificate to carriers for the purpose of access to services of infrastructure of rail transport public (further - the state service).

Circle of applicants

2. Applicants to whom the state service is provided are the legal entities or individual entrepreneurs who are carriers of state members of the Eurasian Economic Union and filed in Roszheldor petition for provision of the safety certificate, for renewal of the safety certificate, for cancellation of the safety certificate, for provision of the duplicate of the safety certificate, for issue of the copy of the safety certificate, data from the Register of safety certificates (further - the applicant, the statement respectively).

3. The physical person who filed in Roszheldor petition for provision of data from the Register of safety certificates can also be the applicant to whom the information from the Register of safety certificates is provided in addition to persons specified in Item 2 presents of Administrative regulations.

Requirements to procedure for informing on provision of the state service

4. Roszheldor location: Ulitsa Staraya Basmannaya, 11/2, of p. 1, Moscow, 105064.

The postal address for the direction of statements and claims to decisions, actions (failure to act) of specialists of Roszheldor by provision of the state service: Ulitsa Staraya Basmannaya, 11/2, of p. 1, Moscow, 105064, Federal Agency for Railway Transport.

Number of the telefax for reception of applications and claims to decisions, actions (failure to act) of specialists of Roszheldor by provision of the state service: 8 (499) 262 64 11.

The e-mail address for the direction of statements and claims to decisions, actions (failure to act) of specialists of Roszheldor by provision of the state service: info@roszeldor.ru.

Phone of service desk of Roszheldor: 8 (495) 262 17 31.

Location of expedition of Roszheldor: Ulitsa Staraya Basmannaya, 11/2, of p. 1, Moscow, 105064.

Working schedule of expedition of Roszheldor:

Monday - Thursday - from 9:00 to 17:00,

Friday - from 9:00 to 16:00,

Saturday and Sunday - the days off.

The official site of Roszheldor on the Internet: www.roszeldor.ru (further - the official site of Roszheldor).

The telephone number for enquiries of Management of infrastructure and transportations of Roszheldor authorized on implementation of the ministerial procedures connected with provision of the state service: 8 (499) 262 50 89.

The schedule of acceptance of visitors in Management of infrastructure and transportations of Roszheldor: Thursday - from 15:00 till 17:00.

5. On the official site of Roszheldor and on the website of the federal state information system "Single Portal of the State and Municipal Services (Functions)" on the e-mail address on the Internet: www.gosuslugi.ru (further - the Single portal of the state services) is placed the following information:

extraction from the legislative and other regulatory legal acts containing the regulations regulating activities for provision of the state service;

the text of these Administrative regulations with appendices;

list of the documents necessary for provision of the state service;

models of document creation, necessary for provision of the state service, and requirements imposed to these documents;

requirements to submission of documents electronically;

the bases for refusal in provision of the state service;

procedure for informing on the course of provision of the state service;

the postal address, the address of the official site of Roszheldor and the e-mail address to which reception of applications is performed;

procedure for receipt of consultations about provision of the state service;

procedure for appeal of decisions, actions (failure to act) of the specialists providing the state service;

other information concerning provision of the state service.

6. For receipt of information on procedure for provision of the state service, including electronically, the applicant addresses to Roszheldor:

by phones of Roszheldor;

in writing (mail, fax connection) to the address of Roszheldor;

to the e-mail address, through the official site of Roszheldor or through the Single portal of the state services.

7. Information on procedure for provision of the state service is provided by the specialist of Management of infrastructure and transportations of Roszheldor providing the state service.

Informing on the course of provision of the state service is performed by specialists of Roszheldor in case of personal interaction with the applicant, with use of means of the Internet, mail, telephone communication, by e-mail, and also by means of placement of this information in information and telecommunication networks public, including in Internet network, through the Single portal of the state services.

8. Information on procedure for provision of the state service is given by phones for reference (consultations), and also is placed in information and telecommunication networks public, including in Internet network.

9. When informing on the course of provision of the state service the following information is provided:

about the entering numbers at which statements are registered;

about phone number and surname, name, middle name (in the presence) specialist of Management of infrastructure and transportations of Roszheldor responsible for consideration of the application;

about the course of consideration of the application;

about the made decision according to the statement.

In case of consultation on e-mail reply to the request about the course of provision of the state service goes to the e-mail address of the applicant in time which is not exceeding three working days from receipt date of the statement.

In other cases reply to the request about the course of provision of the state service goes by e-mail to the e-mail address of the applicant in time which is not exceeding five working days from receipt date of the statement.

Other information is provided only based on the corresponding request in writing (mail, fax connection, e-mail to the address of Roszheldor) or through the Single portal of the state services.

10. When informing on the course of provision of the state service in written addresses the answer to the address goes to the address (post or electronic) specified by the applicant, in time, which is not exceeding five calendar days from the date of registration in Roszheldor of the specified address.

11. In case of responses to phone calls and oral addresses specialists of Management of infrastructure and transportations of Roszheldor in detail and in polite (correct) form inform addressed on the questions interesting them.

The response to phone call shall begin with specifying of surname, name, middle name (in the presence) and positions of the specialist who received phone call.

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