ORDER OF THE MINISTRY OF ECONOMIC DEVELOPMENT OF THE RUSSIAN FEDERATION

of June 6, 2016 No. 357

About approval of Administrative regulations of Federal Registration Service on provision of the state service in provision of the data containing in the Unified State Register of Rights on real estate and transactions with it

According to the Federal Law of July 27, 2010 No. 210-FZ "About the organization of provision of the state and municipal services" (The Russian Federation Code, 2010, No. 31, Art. 4179; 2011, No. 15, Art. 2038; No. 27, Art. 3873, 3880; No. 29, Art. 4291; No. 30, Art. 4587; No. 49, Art. 7061; 2012, No. 31, Art. 4322; 2013, No. 14, Art. 1651; No. 27, Art. 3477, 3480; No. 30, Art. 4084; No. 51, Art. 6679; No. 52, Art. 6952, 6961, 7009; 2014, No. 26, Art. 3366; No. 30, Art. 4264; No. 49, Art. 6928; 2015, No. 1, Art. 67, 72; No. 10, Art. 1393; No. 29, Art. 4342, 4376; 2016, No. 7, the Art. 916), and also the Rules of development and approval of administrative regulations of provision of the state services approved by the order of the Government of the Russian Federation of May 16, 2011 No. 373 (The Russian Federation Code, 2011, No. 22, Art. 3169; No. 35, Art. 5092; 2012, No. 28, Art. 3908; No. 36, Art. 4903; No. 50, Art. 7070; No. 52, Art. 7507; 2014, to No. 5, of the Art. 506), I order:

1. Approve the enclosed Administrative regulations of Federal Registration Service on provision of the state service in provision of the data containing in the Unified State Register of Rights on real estate and transactions with it.

2. To impose control of execution of this order on the Head of the Federal Registration Service.

Approved by the Order of the Ministry of Economic Development of the Russian Federation of June 6, 2016, No. 357

Administrative regulations of Federal Registration Service on provision of the state service in provision of the data containing in the Unified State Register of Rights on real estate and transactions with it

I. General provisions

Regulation subject

1. The administrative regulations of Federal Registration Service on provision of the state service in provision of the data containing in the Unified State Register of Rights on real estate and transactions with it (further - Administrative regulations), determine the standard of provision of the specified state service and establish terms and the sequence of ministerial procedures (actions) by provision of the state service in provision of the data containing in the Unified State Register of Rights on real estate and transactions with it (further - the state service).

Circle of applicants

2. The data containing in the Unified State Register of Rights on real estate and transactions with it (further - EGRP), are public (except for data, access to which is limited by the Federal Law) and are provided by the body performing state registration of the rights for requests of citizens of the Russian Federation, foreign citizens and stateless persons, the Russian and foreign legal entities, the international organizations.

Data on contents of documents of title, the generalized data on the rights of the individual to the real estate units which are available or being available for it, and also data on recognition of the owner by incapacitated or it is limited capable are provided:

to owners or their legal representatives;

to the physical persons and legal entities which received the power of attorney from the owner or his legal representative;

to the pawnbroker concerning the real estate units which are at him in pledge;

to persons having the right to inheritance of property of the owner according to the will or under the law;

to the arbitration manager in the case of bankruptcy concerning the real estate units belonging to the corresponding debtor;

to the CEO of Federal fund of assistance to the development of housing construction (further - Fund) which is acting on the basis of the orders of the Government of the Russian Federation, to the deputy directors general of Fund, heads of branches and representative offices of Fund who are acting on the basis of the power of attorney which is drawn up according to requirements of the Federal Law of July 21, 1997 No. 122-FZ "About state registration of the rights to real estate and transactions with it" <1> (further - the Law on registration) if the corresponding data are necessary for preparation of the stipulated in Article 11 Federal Laws of July 24, 2008 for No. 161-FZ "About assistance to development of housing construction" <2> (further - the Law No. 161-FZ) offers on use of the parcels of land, other real estate units which are in federal property, the parcels of land on which state-owned property is not differentiated for housing construction, for transfer to the housing cooperatives and (or) citizens who are members of housing cooperatives for placement of the objects intended for production of construction materials, products, designs for the purposes of housing construction, creation of industrial parks, science and technology parks, business incubators and other development of the territory.

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<1> Russian Federation Code, 1997, No. 30, Art. 3594; 2001, No. 11, Art. 997; No. 16, Art. 1533; 2002, No. 15, Art. 1377; 2003, No. 24, Art. 2244; 2004, No. 27, Art. 2711; No. 30, Art. 3081; No. 35, Art. 3607; No. 45, Art. 4377; 2005, No. 1, Art. 15, 22, 40, 43; No. 50, Art. 5244; 2006, No. 1, Art. 17; No. 17, Art. 1782; No. 23, Art. 2380; No. 27, Art. 2881; No. 30, Art. 3287; No. 50, Art. 5279; No. 52, Art. 5498; 2007, No. 31, Art. 4011; No. 41, Art. 4845; No. 43, Art. 5084; No. 46, Art. 5553; No. 48, Art. 5812; 2008, No. 20, Art. 2251; No. 27, Art. 3126; No. 30, Art. 3597, 3616; No. 52, Art. 6219; 2009, No. 1, Art. 14; No. 19, Art. 2283; No. 29, Art. 3611; No. 52, Art. 6410, 6419; 2010, No. 15, Art. 1756; No. 25, Art. 3070; No. 49, Art. 6424; 2011, No. 1, Art. 47; No. 13, Art. 1688; No. 23, Art. 3269; No. 27, Art. 3880; No. 30, Art. 4562, 4594; No. 48, Art. 6730; No. 49, Art. 7056, 7061; No. 50, Art. 7347, 7359, 7365; No. 51, Art. 7448; 2012, No. 24, Art. 3078; No. 27, Art. 3587; No. 29, Art. 3998; No. 31, Art. 4322; No. 53, Art. 7619, 7643; 2013, No. 14, Art. 1651; No. 19, Art. 232; No. 30, Art. 4072, 4077, 4083, 4084; No. 44, Art. 5633; No. 51, Art. 6699; 2014, No. 11, Art. 1098; No. 26, Art. 3377; No. 30, Art. 4218, 4225; No. 43, Art. 5799; No. 48, Art. 6637; No. 52, Art. 7543, 7558; 2015, No. 1, Art. 10, 39, 52; No. 9, Art. 1195; No. 10, Art. 1393, 1418; No. 14, Art. 2022; No. 27, Art. 3974; No. 29, Art. 4339, 4350, 4359, 4362, 4377, 4385; 2016, No. 1, Art. 11; No. 18, Art. 2484, 2495.

<2> Russian Federation Code, 2008, No. 30, Art. 3617; No. 49, Art. 5723; 2009, No. 19, Art. 2281; No. 52, Art. 6419; 2010, No. 22, Art. 2695; No. 30, Art. 3996, 3997; 2011, No. 1, Art. 19; No. 25, Art. 3531; No. 29, Art. 4291; No. 30, Art. 4562, 4592; No. 49, Art. 7027; 2012, No. 29, Art. 3998; No. 53, Art. 7615, 7643; 2013, No. 30, Art. 4072; 2014, No. 26, Art. 3377, 4260; No. 48, Art. 6637; 2015, No. 10, Art. 1418; No. 24, Art. 3369; No. 29, Art. 4342, 4351; No. 48, Art. 6723; 2016, No. 1, Art. 25; official Internet portal of legal information pravo.gov.ru, 23.05.2016.

Are issued to the owner, his legal representative, person who received the power of attorney from the owner or his legal representative on their requests in the document form on paper or their electronic images certified by the strengthened qualified digital signature of the body performing state registration of the rights, copies of the agreements and other documents expressing contents of the unilateral transactions made in simple written form.

The body performing state registration of the rights shall provide at the request of the owner to it information on persons who received data on the real estate unit on which it has the rights.

Requirements to procedure for informing on provision of the state service

3. The location of Federal Registration Service (The Federal Registration Service, the body performing registration of the rights): 109028, Moscow, Ulitsa Vorontsovo field, 4 and.

Schedule (mode) of work of the Federal Registration Service:

Monday, Tuesday, environment, Thursday - from 09 to 18 o'clock 00 minutes;

Friday - from 09 to 16 o'clock 45 minutes.

Phone of the departmental center of telephone servicing of the Federal Registration Service: 8-800-100-34-34.

The address of the official site of the Federal Registration Service on the Internet (further - the Internet): www.rosreestr.ru.

E-mail address: 00_uddfrs1@rosreestr.ru.

4. The location information of territorial authorities of the Federal Registration Service (further - territorial authority of the Federal Registration Service; the body performing registration of the rights), acting also through the structural (isolated) divisions (further - territorial department of territorial authority of the Federal Registration Service, the body performing registration of the rights), federal state budgetary institution "Federal Cadastral Chamber of Federal Registration Service" subordinated to the Federal Registration Service (further - federal state budgetary institution; the body performing registration of the rights), its branches operating also through the structural divisions located in the territory of municipalities (further - territorial departments), phones for reference, e-mail addresses are given in appendix No. 4 to Administrative regulations.

5. Territorial authorities of the Federal Registration Service, territorial departments of territorial authority of the Federal Registration Service are recommended to perform acceptance of applicants according to the following schedule:

Monday - acceptance of applicants is not conducted (if other is not established by the order of territorial authority of the Federal Registration Service);

 

Tuesday..................................................	- from 08:00 till 20:00;
environment......................................................	- from 09:00 till 18:00;
Thursday...................................................	- from 09:00 till 20:00;
Friday..................................................	- from 09:00 till 16:00;
Saturday...................................................	- from 09:00 till 13:00;
Sunday............................................	- the day off.

 

The schedule of acceptance of applicants by the staff of central office of the Federal Registration Service is established by the order of the Federal Registration Service.

6. The schedule of acceptance of territorial authorities of the Federal Registration Service, territorial departments of territorial authority of the Federal Registration Service affirms the order of the relevant territorial authority of the Federal Registration Service, and the schedule of acceptance of branches of federal state budgetary institution and their territorial departments affirms federal state budgetary institution in coordination with the relevant territorial authority of the Federal Registration Service in case of observance of the following mandatory requirements:

implementation of acceptance of applicants at least 40 hours a week;

establishment of possibility of submission of documents by applicants in time off (rather established for federal bodies of the government), including:

one of days of acceptance shall fall on the day off;

time of the beginning of acceptance of applicants at least one day a week shall be established for hour earlier relatively officially of the beginning of the working day established in the territory of this subject of the Russian Federation;

time of the end of acceptance of applicants at least one day a week shall be established two hours later relatively officially the termination of the working day established in the territory of this subject of the Russian Federation.

The schedule of acceptance of branches of federal state budgetary institution and their territorial departments shall match the working schedule of territorial authorities of the Federal Registration Service, the territorial departments of territorial authority of the Federal Registration Service located in the territory of one subject of the Russian Federation.

7. The schedule of acceptance of applicants changes taking into account interests of applicants, climatic conditions of the region. At the same time the number of hours of acceptance of applicants shall correspond to the number of hours specified in graphics, and acceptance shall be organized so that to exclude formation of queues.

Work in rooms of receiving and delivery of documents of the bodies performing registration of the rights, their territorial departments (further - rooms of receiving and delivery of documents) shall be organized so that all available windows (offices) of acceptance of applicants worked in reception hours in the continuous mode. Specialization of windows (offices) of acceptance (acceptance of legal entities, acceptance by separate types of requests) is not the basis for the termination of acceptance in them in case of absence of applicants of the category intended for them.

8. For the staff of the body performing registration of the rights (further also - the employee) to which job responsibilities conducting acceptance of applicants, implementation of consultation on questions of provision of the state services belongs (further - the consultant) and execution of functions of the administrator of the hall (in the presence), is established the flexible schedule of lunch and technical breaks providing continuity of work with applicants.

The technical work stoppage of windows (offices) of receiving and delivery of documents shall not exceed 15 minutes. Information on time of the beginning and the termination of technical break is brought to the attention of applicants.

9. Information on procedure for provision of the state service, including explanation concerning provision of the state service, to terms of provision of the state service, about procedure for appeal of decisions, actions (failure to act) of the officials providing provision of the state service is placed in the federal state information system "Single Portal of the State and Municipal Services (Functions)" (www.gosuslugi.ru) (further - the Single portal of the state services), on the official site of the Federal Registration Service on the Internet, at information stands in rooms of receiving and delivery of documents, in mass media and information materials (brochures, booklets, leaflets), and also it is provided by employees in rooms of receiving and delivery of documents in case of the personal address of applicants, by phones of service desks of the bodies performing registration of the rights, the departmental center of telephone servicing of the Federal Registration Service <1> in writing the mailing, or the electronic message to the e-mail address specified by the applicant.

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<1> The departmental centers of telephone servicing of the Federal Registration Service are structural or separate divisions of federal state budgetary institution "Federal Cadastral Chamber of Federal Registration Service" subordinated to the Federal Registration Service.

10. On the Internet are posted on the official site of the Federal Registration Service:

1) concerning the Federal Registration Service - the postal address; e-mail address; phone numbers of service desk; schedule (mode) of work;

2) concerning territorial authorities of the Federal Registration Service - the name of territorial authority of the Federal Registration Service; postal address; e-mail address; phone numbers of service desk; schedule (mode) of work; schedule of acceptance of applicants; surname, name, middle name (the last - in the presence) the head of territorial authority of the Federal Registration Service;

3) concerning federal state budgetary institution, its branches - the name of federal state budgetary institution, its branches; postal addresses; e-mail addresses; phone numbers of service desk; schedule (mode) of work; schedule of acceptance of applicants; surname, name, middle name (the last - in the presence) heads;

4) the list of addresses of the bodies performing registration of the rights, their territorial departments on which acceptance of requests in case of the personal address is performed;

5) the list of postal addresses of the bodies performing registration of the rights for acceptance of requests by means of the mailing;

6) the list of the multipurpose centers in which the state service, location addresses, phones is provided;

7) Administrative regulations with appendices;

8) texts of the regulatory legal acts regulating provision of the state service;

9) the name of the organizations having the right to implementation of calculations at the request of physical persons and legal entities for their bank accounts on implementation of money transfers at the request of physical persons without opening of bank accounts, on implementation of postal orders with which the body performing state registration of the rights signs the agreement (agreement) on acceptance of payments from physical persons and legal entities or about payment procedure of postal orders (further - the settlement organizations), addresses of finding of the nearest settlement organizations through which it is possible to pay provision of the state service, the schedule of their work, the place of acceptance of payments;

10) information on requirements to compatibility, to the qualified certificate of key of verification of the digital signature, possibility of confirmation of authenticity of the strengthened qualified digital signature of the applicant;

11) amount of payment for provision of the state service; payment order forms on payment of the state service, models of their filling; bank details for payment transfer; payment procedure of the state service, procedure for return of payment;

12) forms of requests and models of their filling;

13) procedure and methods of giving of request;

14) procedure and methods of receipt of result of provision of the state service;

15) procedure and methods of receipt of explanations in the order of receipt of the state service;

16) procedure and methods of preliminary record on giving of request;

17) procedure for informing on the course of consideration of request and about results of provision of the state service;

18) procedure for appeal of decisions, actions (failure to act) of the officials responsible for provision of the state service.

11. In the answer to oral addresses (by phone) the employee informs the applicant on the surname, name, middle name (the last - in the presence), positions, answers the questions interesting him.

If necessary the employee who received call shall readdress (to translate) it on the employee who has the corresponding competence for the answer to the questions posed.

12. Service desks shall provide possibility of receipt by the applicant of information on the state service by means of telephone communication during all duration of the working day established in the body performing registration of the rights and also in the territorial departments performing receiving and delivery of documents.

13. At information stands the following information is subject to placement:

1) the name of the body performing registration of the rights, its postal address; e-mail address; phone numbers of service desk; schedule (mode) of work; information about the head, number of its phone and office;

2) addresses of the official sites of the Federal Registration Service on the Internet, the higher body exercising control of activities of the body performing registration of the rights;

3) waiting time in queue on documents acceptance and receipt of result of the state service according to requirements of Administrative regulations;

4) terms of provision of the state service;

5) amount of payment for provision of the state service; payment order forms on payment of the state service, models of their filling; payment procedure of the state service, procedure for return of payment;

6) forms of requests and models of their filling;

7) procedure and methods of giving of request;

8) the list of the multipurpose centers in which the state service, location addresses, phones is provided;

9) procedure and methods of preliminary record on giving of request;

10) procedure and methods of receipt of explanations in the order of provision of the state service;

11) procedure for informing on the course of consideration of request and about results of provision of the state service;

12) procedure for record on personal acceptance to officials;

13) data on work of the consultant and administrator of the hall, their job responsibilities;

14) the list of information provided in help window;

15) data on work in receiving and delivery of documents of the automated system of interaction with applicants (ASVZ);

16) procedure for receipt of the complaint book concerning the organization of acceptance of applicants;

17) procedure for appeal of decisions, actions (failure to act) of the officials responsible for provision of the state service;

18) flowchart of provision of the state service.

14. In rooms of receiving and delivery of documents there shall be regulatory legal acts regulating procedure for provision of the state service, including Administrative regulations which upon the demand of the applicant are provided to it by the employee for acquaintance.

15. Placement of information on procedure for provision of the state service in the multipurpose center is performed based on the agreement signed between the multipurpose center and territorial authority of the Federal Registration Service taking into account the requirements to informing established by Administrative regulations.

16. Publication (placement, distribution) of information on procedure for provision of the state service in mass media is performed in accordance with the legislation of the Russian Federation about mass media, the Federal Law of February 9, 2009 No. 8-FZ "About ensuring access to information on activities of state bodies and local government bodies" <1>, other regulatory legal acts of the Russian Federation regulating questions of placement of information in mass media.

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<1> Russian Federation Code, 2009, No. 7, Art. 776; 2011, No. 29, Art. 4291; 2013, No. 23, Art. 2870; No. 51, Art. 6686; No. 52, Art. 6961, 2014, No. 45, Art. 6141; No. 49, Art. 6928; 2015, No. 48, Art. 6723; 2016, No. 11, Art. 1493.

17. The consultant conducts acceptance in window (office), specially allotted for consultation, separately from windows (offices) in which documents acceptance on provision of the state service is performed.

Information on surname, name, middle name (the last - in the presence) and positions of the consultant shall be placed on personal identification card or on the information plate on workplace.

The consultant conducts work in reception hours of applicants, and also in working hours when documents acceptance on provision of the state service is not performed.

18. The consultant shall perform consultation on the following questions:

1) the list of the documents necessary for provision of the state service, completeness (sufficiency) of the submitted documents, procedure for the organization of interdepartmental information exchange by consideration of request;

2) size, procedure for collection and return of payment for provision of the state service;

3) the rights of applicants and obligation of the bodies performing registration of the rights by provision of the state service;

4) procedure and methods of preliminary record for submission of documents on provision of the state service;

5) procedure and methods of receipt by the applicant of information on questions of provision of the state service;

6) the working schedule of the body performing registration of the rights, the schedule of acceptance of applicants;

7) locations and working schedule of windows (offices) of acceptance, issue of documents, windows (offices) of consultation of applicants;

8) the location and the working schedule of the higher body exercising control of activities of the body performing registration of the rights including of observance and execution by officials and other staff of the body performing registration of the rights, provisions of Administrative regulations and other regulatory legal acts establishing requirements to provision of the state service;

9) the average time of expectation in queue on documents acceptance and receipt of result of the state service;

10) terms of provision of the state service;

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