ORDER OF THE GOVERNMENT OF THE REPUBLIC OF MOLDOVA

of March 3, 2016 No. 244

About approval of the Technical concept of the Automated information system of Single national service of the emergency challenges 112

Based on part provisions (5) article 17 of the Law No. 174 of July 25, 2014 on the organization and functioning of Single national service of the emergency challenges 112 (The official monitor of the Republic of Moldova, 2014, Art. No. 231-237, 533) DECIDES: the Government

1. Approve the Technical concept of the Automated information system of Single national service of the emergency challenges 112 it (is applied).

2. To provide to the Ministry of Economy and Infrastructure together with subordinated structures creation, implementation, development and support of the Automated information system of Single national service of the emergency challenges 112.

3. To perform accomplishment of provisions of this resolution at the expense of the means provided annually in the government budget and also from other sources, according to the current legislation.

4. To impose control over the implementation of this resolution on the Ministry of Economy and Infrastructure.

Approved by the Order of the Government of the Republic of Moldova of March 3, 2016 No. 244

The technical concept of the Automated information system of Single national service of the emergency challenges 112

Introduction

The technical concept of the Automated information system of Single national service of the emergency challenges 112 (further – the Concept) provides general requirements to the Automated information system of Service 112 (further – AIS of Service 112), and also the purposes of its creation, the main functions, proceeding from the fact that the main objective of Service 112 is providing the single interface, creation of single window for acceptance of the emergency challenges from the population and transfer of the emergency reaction to their specialized services. The concept is developed according to the Technical regulation RT 38370656-002:2006 "Processes of lifecycle of the software" approved by the order of the Ministry of information technologies and bonds No. 78 of June 1, 2006.

Section I. General information

1. General provisions

The state register created by the Automated information system of Single national service of the emergency challenges 112 (further – RS 112) covers the systematized data on all urgent challenges and messages which arrived on number 112 by means of phone call or from other devices of electronic communications, the description of the emergency situations this about the location of the terminal of the calling subscriber or the worked device, on time and results of response to challenge and intervention of the emergency services this about the victims and about person addressed to whom the phone number from which the call to Service 112, data on persons with limited opportunities registered in Service 112, which can ask for the help by means of use of telematic terminals was performed is registered.

PC 112 is departmental state information resource.

2. Concepts

In this Concept the used concepts and terms mean:

the concept – the technical document regulated by the Technical regulation RT 38370656-002:2006 "Processes of lifecycle of the software", describing ideology of creation and functioning of the automated information system;

dispatch center of service of the emergency reaction – the division appointed by Service of the emergency reaction, functioning on permanent basis which provides response to the emergency challenges received by means of the centers of acceptance of the emergency challenges, involvement of forces of the emergency intervention and the subsequent coordination of their actions;

event – the scenario of behavior of information object considered in the Automated information system. The list of events covers all lifecycle of information object since initial registration and finishing with removal from accounting;

the automated information system of Service 112 – set of program technical means, the equipment and networks of the electronic communications providing functioning of Service 112;

MMS - Multimedia Messaging Service. Unlike the SMS the MMS technology allows to transfer instantly not only the text, but also other multimedia content: photos, music, voice records, videos;

My SOS – the device which is specially designed for persons with limited opportunities, intended for single-step transfer of the formalized message in the form of the Sms or alarm signal in Service of acceptance of the emergency challenges;

TEXT TEL – the special device intended for persons with limited opportunities for testing and transfer of the emergency challenges.

3. Purpose of the Automated information system

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