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RESOLUTION OF THE CABINET OF MINISTERS OF THE AZERBAIJAN REPUBLIC

of November 24, 2011 No. 191

About approval "Rules of rendering by the central executive bodies and created by the President of the Azerbaijan Republic legal entities of the public law of electronic services in specific spheres" and "The list of types of electronic services"

(as amended on 20-09-2021)

For the purpose of ensuring execution of part 1 of the Presidential decree of the Azerbaijan Republic "About some measures in the field of the organization of rendering by the state bodies and legal entities of the public law created by the President of the Azerbaijan Republic of electronic services" of May 23, 2011 the No. 429 Cabinet of Ministers of the Azerbaijan Republic decides:

1. Approve "Rules of rendering by the central executive bodies and the legal entities of the public law of electronic services in specific spheres created by the President of the Azerbaijan Republic" (appendix No. 1).

2. Approve "The list of types of electronic services" (appendix No. 2).

3. Functions of the operator of the register of electronic services are performed by the State services agency to citizens and social innovations in case of the President of the Azerbaijan Republic.

4. Charge to the Ministry of Communications and Information Technologies of the Azerbaijan Republic:

4.1. within a month to create the register of electronic services;

5. Charge to the central executive bodies within two months:

5.1. provide registration of the rendered electronic services in the register of electronic services;

5.2. perform necessary measures for providing with the digital signature the employees participating in rendering electronic services.

6. This resolution becomes effective from the date of signing.

Prime Minister of the Azerbaijan Republic

Artur Rasi-zade

Approved by the Resolution of the Cabinet of Ministers of the Azerbaijan Republic of November 24, 2011 No. 191

Appendix No. 1

Rules of rendering by the central executive bodies and the legal entities of the public law of electronic services in specific areas created by the President of the Azerbaijan Republic

1. General provisions

1.1. These rules are prepared for the purpose of ensuring execution of part 1 of the Presidential decree of the Azerbaijan Republic "About some measures in the field of the organization of rendering by state bodies and the legal entities of the public law of electronic services created by the President of the Azerbaijan Republic" of May 23, 2011 No. 429.

1.2. These rules regulate the questions connected with implementation of information and communication technologies when implementing activities by the central executive bodies and the legal entities of the public law created by the President of the Azerbaijan Republic and rendering electronic services to other state organizations, physical persons and legal entities by means of information systems.

1.3. These rules extend also to other organizations which are taking part in rendering electronic services by the central executive bodies and the legal entities of the public law created by the President of the Azerbaijan Republic.

1.4. These rules do not extend to rendering the electronic services connected with receipt of information which protection is provided with the legislation.

2. Basic concepts

2.1. In these rules the following basic concepts are used:

2.1.1. electronic services - the services rendered by the central executive bodies according to the directions of their activities to other state organizations, physical persons and legal entities by means of information and communication technologies without direct contact between the parties;

2.1.2. administrative regulations - the technical regulatory legal act establishing ministerial procedure of provision of electronic service;

2.1.3. the supplier of electronic service (further - the supplier) - the central executive body and the legal entity of the public law created by the President of the Azerbaijan Republic rendering electronic services;

2.1.4. users of electronic services (further - users) - the state organizations, physical persons and legal entities using electronic services;

2.1.5. the register of electronic services - the database including data on the electronic services provided by the central executive bodies;

2.1.6. the operator of the register - the authorized body creating the register of electronic services and recording services;

2.1.7. the state information system "Electronic Government" - single complex of the Elektronnoye Pravitelstvo portal providing safe exchange of information between information systems of the state organizations and provision of electronic services, and also organizational and technical elements in the respective area;

2.1.8 The Elektronnoye Pravitelstvo portal is the Internet and information resource serving to representation of electronic services of the state organizations in centralized procedure, to use by their users, according to the procedure, established by the law, to obtaining from information systems and resources (databases, information retrieval systems, registers and other information resources) of the state organizations connected to the portal, information on the relevant documents;

2.1.9. identification - unambiguous establishment of person by means of opportunities of information technologies.

3. Scope

3.1. These rules cover the electronic services rendered by the central executive bodies and the legal entities of the public law created by the President of the Azerbaijan Republic in specific areas:

3.1.1. problems of family, women and children;

3.1.2. architecture and construction;

3.1.3. work with religious structures;

3.1.4. public service;

3.1.5. work and employment;

3.1.6. property relations;

3.1.7. customs affairs;

3.1.8. legal services;

3.1.9. law enforcement agencies;

3.1.10. sport and physical culture;

3.1.11. agricultural industry;

3.1.12. utilities;

3.1.13. consular services;

3.1.14. work with refugees and displaced persons;

3.1.15. finance, securities, audit;

3.1.16. culture, tourism;

3.1.17. defense;

3.1.18. transport;

3.1.19. communication and information technologies;

3.1.20. health care;

3.1.21. industry, trade;

3.1.22. social is sewn up, social security;

3.1.23. standardization and metrology;

3.1.24. statistics;

3.1.25. natural resources and ecology;

3.1.26. science and education;

3.1.27. It is cancelled

3.1.28. taxes;

3.1.29. nationality, migration.

4. Rendering electronic services

4.1. The organization of electronic services by the central executive bodies and the legal entities of the public law created by the President of the Azerbaijan Republic is performed according to the administrative regulations prepared separately on each service in the specific areas determined by these rules.

4.2. The central executive bodies and the legal entities of the public law created by the President of the Azerbaijan Republic provide electronic services of information and interactive type.

4.3. Electronic services of information type allow users to obtain freely information on various questions in electronic form. Provision of this type of electronic services requires identification.

4.4. Interactive types of electronic services provide interchange with information for the address of citizens to information systems of the central executive bodies and the legal entities of the public law created by the President of the Azerbaijan Republic with requests and orders and receipts of the relevant information, documents, and also any necessary result. Provision of this type of electronic services requires identification.

4.5. The electronic service provided by the central executive body and the legal entities of the public law created by the President of the Azerbaijan Republic is registered according to part of 10 these rules and joins in the register.

4.6. When rendering electronic services the state information system "Electronic Government" is used.

5. Rights of users of electronic services

5.1. When using of electronic services users have the right:

5.1.1. receive electronic services timely and according to the corresponding administrative regulations;

5.1.2. obtain complete, up-to-date and reliable information for use of electronic services;

5.1.3. use electronic services on equal terms and on equal terms;

5.1.4. use pre-judicial opportunities of dispute settlement, the electronic services arising during use.

6. Rights and obligations of the supplier

6.1. The supplier has the right:

6.1.1. for receipt of the detailed information about the submitted documents based on data of the user to use the electronic information resources which are carried out in other state organizations (databases, information retrieval systems, registers and other information resources), in cases when it is not possible, to request originals of such documents from users;

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