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It is registered

Ministry of Justice

Russian Federation

On August 3, 2012 No. 25106

ORDER OF THE MINISTRY OF FOREIGN AFFAIRS OF THE RUSSIAN FEDERATION

of June 28, 2012 No. 10304

About approval of Administrative regulations of the Ministry of Foreign Affairs of the Russian Federation on provision of the state service in issue by diplomatic representations or consular establishments of the Russian Federation or the representative offices of the Ministry of Foreign Affairs of the Russian Federation which are in limits of the border territory, including at check points through frontier of the Russian Federation, the temporary identity document of the citizen of the Russian Federation and granting to it the right to entrance (return) to the Russian Federation

(as amended on 19-10-2015)

According to the Federal Law of July 27, 2010 No. 210-FZ "About the organization of provision of the state and municipal services" (The Russian Federation Code, 2010, No. 31, Art. 4179; 2011, No. 15, Art. 2038, No. 27, Art. 3873, Art. 3880, No. 29, Art. 4291, No. 30, Art. 4587, No. 49, Art. 7061; 2012, No. 31, Art. 4322; 2013, No. 14, Art. 1651, No. 27, Art. 3477, Art. 3480, No. 30, Art. 4084, No. 51, Art. 6679, No. 52, Art. 6952, Art. 6961, Art. 7009; 2014, No. 26, Art. 3366, No. 30, Art. 4264; 2015, No. 1, the Art. 67, the Art. 72, No. 10, the Art. 1393, No. 29, the Art. 4342) and the order of the Government of the Russian Federation of May 16, 2011 No. 373 "About development and approval of administrative regulations of execution of the state functions and administrative regulations of provision of the state services" (The Russian Federation Code, 2011, No. 22, the Art. 3169, No. 35, Art. 5092; 2012, No. 28, Art. 3908, No. 36, Art. 4903, No. 50, Art. 7070, No. 52, Art. 7507; 2014, 5, of the Art. 506) I order to No.:

1. Approve the enclosed Administrative regulations of the Ministry of Foreign Affairs of the Russian Federation on provision of the state service in issue by diplomatic representations or consular establishments of the Russian Federation or the representative offices of the Ministry of Foreign Affairs of the Russian Federation which are in limits of the border territory, including at check points through Frontier of the Russian Federation, the temporary identity document of the citizen of the Russian Federation and granting to it the right to entrance (return) to the Russian Federation.

2. Recognize invalid:

- Item 2 of the Changes and additions made to regulatory legal acts of the Ministry of Foreign Affairs of the Russian Federation, approved by the order of the Ministry of Foreign Affairs of the Russian Federation of August 3, 2009 No. 12631 (registration No. 14762) is registered by the Ministry of Justice of the Russian Federation on September 14, 2009;

- the order of the Ministry of Foreign Affairs of the Russian Federation of July 8, 2010 No. 11201 "About introduction of amendments to the order of the Ministry of Foreign Affairs of the Russian Federation of December 11, 2008 No. 19217" (registration No. 18686) is registered by the Ministry of Justice of the Russian Federation on October 12, 2010.

3. To impose control of execution of this order on the First Deputy Minister of Foreign Affairs of the Russian Federation.

Minister

S. Lavrov

Approved by the Order of the Ministry of Foreign Affairs of the Russian Federation of June 28, 2012, No. 10304

Administrative regulations of the Ministry of Foreign Affairs of the Russian Federation on provision of the state service in issue by diplomatic representations or consular establishments of the Russian Federation or the representative offices of the Ministry of Foreign Affairs of the Russian Federation which are in limits of the border territory, including at check points through frontier of the Russian Federation, the temporary identity document of the citizen of the Russian Federation and granting to it the right to entrance (return) to the Russian Federation

I. General provisions

Subject of regulation of administrative regulations

1. The administrative regulations of the Ministry of Foreign Affairs of the Russian Federation on provision of the state service in issue by diplomatic representations or consular establishments of the Russian Federation or the representative offices of the Ministry of Foreign Affairs of the Russian Federation which are in limits of the border territory, including at check points through Frontier of the Russian Federation, the temporary identity document of the citizen of the Russian Federation and granting to it the right to entrance (return) to the Russian Federation (further - Regulations), establish:

circle of applicants who have the right to make inquiry about provision of the state service in issue by diplomatic representations or consular establishments of the Russian Federation or the representative offices of the Ministry of Foreign Affairs of the Russian Federation which are in limits of the border territory, including at check points through Frontier of the Russian Federation, the temporary identity document of the citizen of the Russian Federation and granting to it the right to entrance (return) to the Russian Federation (further - the state service);

procedure for informing on provision of the state service;

standard of provision of the state service;

structure, sequence and terms of accomplishment of ministerial procedures (actions) for provision of the state service;

order of interaction of diplomatic representations and consular establishments of the Russian Federation (further - foreign institutions) and the representative offices of the Ministry of Foreign Affairs of the Russian Federation which are in limits of the border territory, including at check points through Frontier of the Russian Federation (further - representations), their officials with applicants, other public authorities by provision of the state service;

forms of control of execution of Regulations;

pre-judicial (extrajudicial) procedure for appeal of decisions and actions (failure to act) by the Ministry of Foreign Affairs of the Russian Federation, foreign institutions or representations, and also their officials.

2. Provisions of Regulations are applied to citizens of the Russian Federation, and also persons without citizenship who are constantly living in the Russian Federation and persons recognized as refugees according to the procedure, No. 4528-1 established by the Federal Law of February 19, 1993 "About refugees" (further - the Federal Law on refugees).

3. By international treaties of the Russian Federation other rules concerning issue of the temporary identity document of the citizen of the Russian Federation and granting to it the right to entrance (return) to the Russian Federation can be provided.

Circle of applicants

4. By provision by the Ministry of Foreign Affairs of the Russian Federation (further - the MFA of Russia) the state service by applicants are made inquiry about provision of the state service:

1) the citizen of the Russian Federation who lost the identity document of the citizen of the Russian Federation outside the territory of the Russian Federation including containing the electronic medium of information outside the territory of the Russian Federation (further - the passport (the diplomatic passport, the service passport));

2) the citizen of the Russian Federation at whom effective period of the available passport (the diplomatic passport, the service passport) expired or the passport (the diplomatic passport, the service passport) became unsuitable for use outside the territory of the Russian Federation;

3) the citizen of the Russian Federation living outside the territory of the Russian Federation to whom it is refused execution (issue) of the passport (the diplomatic passport, the service passport) in the presence of the bases for temporary restriction of its right to departure from the Russian Federation, the stipulated in Article 15 Federal Laws of August 15, 1996 to No. 114-FZ "About procedure for departure from the Russian Federation and entry into the Russian Federation";

4) the person without citizenship who is constantly living in the Russian Federation, and also person recognized as the refugee according to the procedure, established by the Federal Law on refugees, the document certifying it the status or at which effective period of the mentioned document expired which lost outside the territory of the Russian Federation or such document became unsuitable for use.

Requirements to procedure for informing on provision of the state service

5. Information on the location, telephone numbers for enquiries, addresses of the official sites on the Internet (further - the Internet), e-mail addresses and the working schedule:

1) MFA of Russia:

Location: 119200, Moscow, Smolenskaya-Sennaya Ploshchad, 32/34;

Telephone number for enquiries: 8 (499) 244-16-06;

Address of the official site: www.mid.ru;

E-mail address: ministry@mid.ru;

Working schedule:

Monday - Thursday - from 9:00 to 12.00, from 12:45 till 18:00;

Friday - from 9:00 to 12.00, from 12:45 till 16:45;

Saturday, Sunday, non-working holidays - days off;

2) Consular department the MFA of Russia (further - Consular department):

Location: 119200, Moscow, 1-y Neopalimovsky Pereulok, 12;

Telephone number for enquiries: 8 (499) 244-45-81;

Address of the official site: www.kdmid.ru;

E-mail address: text@dks.ru;

Working schedule:

Monday - Thursday - from 9:00 to 12.00, from 12:45 till 18:00;

Friday - from 9:00 to 12.00, from 12:45 till 16:45;

Saturday, Sunday, non-working holidays - days off;

3) Foreign institutions:

Information on the location of foreign institutions, graphics of their work, telephone numbers for enquiries, addresses of the official sites and e-mail is given in appendix No. 1 to Regulations. The staticized information is posted on the official site the MFA of Russia on the Internet of www.mid.ru.

4) Representations:

Information on the location and telephone numbers for enquiries of representations is given in appendix No. 2 to Regulations. The staticized information is posted on the official site the MFA of Russia on the Internet of www.mid.ru.

6. Information on questions of provision of the state service is provided by duly government civil servants (further - the official) the MFA of Russia, foreign institutions and representations on personal acceptance, according to the written address, e-mail, telephone numbers for enquiries and the MFA of Russia, Consular department, foreign institutions, in the federal state information system "Single Portal of the State and Municipal Services (Functions)" (further - the Single portal) by www.gosuslugi.ru, and also at stands in places of provision of the state service is posted on the Internet on the official sites.

7. Information is provided, including, on the following questions:

about the locations, the working schedule, telephone numbers for enquiries, addresses of the official sites on the Internet and e-mail addresses the MFA of Russia, Consular department, foreign institutions, about the locations, the working schedule and telephone numbers for enquiries of representations;

about the list of the documents necessary for provision of the state service, and requirements to their registration;

about the term of provision of the state service;

about the list of the bases for refusal in documents acceptance, and also the list of the bases for refusal in provision of the state service.

8. Applicants whose documents are accepted for provision of the state service can receive data on the course of provision of the state service on personal acceptance, according to the written address, e-mail and telephone numbers for enquiries.

9. In case of answers to telephone addresses, and also by provision of information on personal acceptance authorized officers the MFA of Russia, foreign institutions or representations it is detailed and in polite form inform addressed on the questions interesting them. The answer by phone shall begin with information on the name of body which the citizen, surname, name, middle name and position of the official who received phone call called.

10. In case of absence at the official who received call, opportunities independently to answer the questions posed the phone call shall be readdressed to other official or to the addressed citizen the phone number on which it is possible to obtain necessary information shall be told.

II. Standard of provision of the state service

Name of the state service

11. The state service in issue by diplomatic representations or consular establishments of the Russian Federation or the representative offices of the Ministry of Foreign Affairs of the Russian Federation which are in limits of the border territory, including at check points through Frontier of the Russian Federation, the temporary identity document of the citizen of the Russian Federation and granting to it the right to entrance (return) to the Russian Federation.

The name of the federal executive body providing the state service

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