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I.O.'S ORDER OF THE MINISTER OF SOFTWARE TO INVESTMENTS AND DEVELOPMENT OF THE REPUBLIC OF KAZAKHSTAN

of February 24, 2015 No. 171

About approval of rules of communication services provision

(as amended on 29-02-2024)

According to subitem 19-14) of Item 1 of article 8 of the Law of the Republic of Kazakhstan of July 5, 2004 "About communication" PRIKAZYVAYU:

1. Approve the enclosed Rules of communication services provision.

2. (Sarsenov S. S.) to provide to committee of communication, informatization and information of the Ministry for Investments and Development of the Republic of Kazakhstan:

1) in the procedure established by the legislation state registration of this order in the Ministry of Justice of the Republic of Kazakhstan;

2) within ten calendar days after state registration of this order in the Ministry of Justice of the Republic of Kazakhstan the direction it the copy on official publication in periodic printing editions and information system of law of Ad_let of the republican state company on the right of economic maintaining "The republican center of legal information of the Ministry of Justice of the Republic of Kazakhstan";

3) placement of this order on Internet resource of the Ministry for Investments and Development of the Republic of Kazakhstan and on the intranet portal of state bodies;

4) within ten working days after state registration of this order in the Ministry of Justice of the Republic of Kazakhstan submission to Legal department of the Ministry for Investments and Development of the Republic of Kazakhstan of data on execution of the actions provided by subitems 1), 2) and 3) of Item 2 of this order.

3. To impose control of execution of this order on the vice-minister of investments and development of the Republic of Kazakhstan Zhumagaliyev A. K.

4. This order becomes effective after ten calendar days after day of its first official publication.

The acting minister on investments and development of the Republic of Kazakhstan

Zh. Kasymbek

It is approved

Minister of national economy of the Republic of Kazakhstan

April 6, 2015

 

___________ E.Dosayev

Appendix

to the Order of the acting minister on investments and development of the Republic of Kazakhstan of February 24, 2015 No. 171

Rules of communication services provision

Chapter 1. General provisions

1. These rules of communication services provision (further – Rules) are developed according to subitem 19-14) of Item 1 of article 8 of the Law of the Republic of Kazakhstan "About communication" (further – the Law) and determine procedure for communication services provision.

2. Action of these rules extends to all telecom operators who according to the current legislation render services of the fixed telephone, cellular communication, Internet access by means of the fixed or mobile communication and technologically related services, and also on subscribers and (or) users these services.

3. In these rules the following basic concepts are used:

1) the subscriber - physical person or legal entity with which the service provision agreement of communication is signed;

2) office information on subscribers and (or) users of communication services - the information about subscribers and (or) users of communication services intended only for the purposes of carrying out counterintelligence activities and investigation and search operations on communication networks and including:

information on directory and (or) user numbers, including data on individual identification numbers (for physical persons) or business and identification numbers (for legal entities) owners of directory and (or) user numbers;

information on identification codes of subscriber devices of cellular communication, including data on individual identification numbers (for physical persons) or business and identification numbers (for legal entities) owners of subscriber devices of cellular communication;

billing data (data on the services received by the subscriber and (or) the user) basic data for the subsequent processing in billing system about the services provided by the telecom operator arrive from system of measurement of duration of connections and system of measurement of data transmission which are part of the switching equipment of network of telecommunications;

location of the subscriber device in network according to requirements of the technical regulation;

addresses on the data communication network;

addresses of the appeal to Internet resources on the data communication network;

Internet resource identifiers;

protocols of data communication network;

3) subscriber line - the communication line which is part of local network of telecommunications and connecting the subscriber device to means of telecommunications of this network;

4) directory number - number selected in use to the subscriber in case of the conclusion of the service provision agreement of communication according to which the subscriber device by means of which connection with other subscriber equipment and allowing to identify the subscriber in network is established is identified;

5) the subscriber device - the means of communication of individual use creating signals of electric communication for transfer or acceptance of information set by the subscriber and connected to network of the telecom operator;

6) the statement of the subscriber - the address of the subscriber to the operator in writing, and also through automatic system of servicing or in reference service of the operator, including with use of multifactor authentication;

7) automatic system of servicing - the complex system of servicing giving to the subscriber opportunity of connection or shutdown of communication services and technologically related services, tariff plan through personal account (by sending SMS, MMS-or the USSD request), or by use of the technical capabilities given by the operator.

8) zone telephone communication - telephone connection between the customer (terminal) premise equipment connected to local network of telecommunications and placed within one zone of numbering;

9) transfer of directory number - the service in preserving and use of directory number on the cellular transmission networks provided to the subscriber in case of the conclusion by it the new service provision agreement of cellular communication with other cellular operator;

10) the card of subscriber identification - the identification microprocessor module (removable or built-in) individual access which is part of the subscriber device which identifies the subscriber and provides access for the subscriber to services of the cellular operator (SIM/R-UIM-, USIM-, card eSim-);

11) personal account of the subscriber (further - personal account) - the register of analytics in billing system of the telecom operator intended for accounting of amount of the rendered services, receipt and expenditure of the money placed according to the signed contract with the subscriber in payment for services;

12) pre-paid packet - directory number, with initial balance, programmed on certain tariff plan;

13) authorization - process of the analysis on the server of the telecom operator entered by the subscriber and (or) the user of authentication data by results of whom availability at the subscriber and (or) the user of the rights to service of Internet access is determined;

14) authentication data - unique login (login) and the password (password) of the subscriber and (or) user, the rights to service of Internet access used for confirmation or and (or) technologically related services, as authentication data can be also used directory number;

15) communication link - the complex of means of telecommunications and the circle of distribution providing signal transmission between means of telecommunications in band of frequencies or at the transmission rate characteristic of this communication link. Depending on communication type channels are subdivided on telephone, cable, data transmission, and on territorial sign - on international, long-distance, zone and local;

16) communication lines - transmission lines (cable, radio relay, satellite and others), physical chains and linearly - cable constructions of communication, including trunk (international and long-distance);

17) communication services - activities for acceptance, processing, storage, transfer, transportation, delivery of mail and special departures, postal money transfers or messages of telecommunications;

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