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The document is cancelled since October 13, 2017 according to the Order of the Ministry of Health of the Russian Federation of October 13, 2017 No. 810

ORDER OF THE MINISTRY OF HEALTH OF THE RUSSIAN FEDERATION

of May 14, 2015 No. 240

About approval of Methodical recommendations about carrying out independent quality evaluation of rendering services by the medical organizations

According to the actions plan on forming of independent system of quality evaluation of work of the organizations rendering social services for 2013 - 2015, the approved order of the Government of the Russian Federation of March 30, 2013 No. 487-r (The Russian Federation Code, 2013, No. 14, Art. 1722; 2015, to No. 4, of the Art. 969), I order:

Approve Methodical recommendations about carrying out independent quality evaluation of rendering services by the medical organizations according to appendix.

Minister

V. I. Skvortsova

Appendix

to the Order of the Ministry of Health of the Russian Federation of May 14, 2015 No. 240

Methodical recommendations about carrying out independent quality evaluation of rendering services by the medical organizations

I. General provisions

1. These Methodical recommendations are prepared for the purpose of implementation of article 79.1 of the Federal Law of November 21, 2011 No. 323-FZ "About bases of protection of public health in the Russian Federation" (further - the Federal Law No. 323-FZ) and item 4 (1) the actions plan on forming of independent system of quality evaluation of work of the organizations rendering social services for 2013 - 2015, the Government of the Russian Federation approved by the order of March 30, 2013 No. 487-r.

2. The independent quality evaluation of rendering services by the medical organizations is one of forms of public control and is carried out for the purpose of provision to citizens of information on quality of rendering services by the medical organizations, and also for the purpose of improvement of quality of their activities.

3. The organization and carrying out independent quality evaluation of rendering services by the medical organizations is performed according to article 79.1 of the Federal Law No. 323-FZ and carried out not more often than once a year and at least once in three years.

4. When carrying out independent quality evaluation of rendering services by the medical organizations the public information on the medical organizations placed including, in the form of open data is used.

5. According to article 79.1 of the Federal Law No. 323-FZ the independent quality evaluation of rendering services by the medical organizations provides assessment of conditions of rendering services in such general criterions as openness and availability of information on the medical organization; comfort of conditions of provision of medical services and availability of their obtaining; waiting time of provision of medical service; goodwill, politeness, competence of employees of the medical organization; satisfaction with the rendered services.

The indicators characterizing general criterions of quality evaluation of rendering services by the medical organizations concerning which independent assessment is carried out are approved by the order of the Ministry of Health of the Russian Federation of November 28, 2014 No. 787n "About approval of the indicators characterizing general criterions of quality evaluation of rendering services by the medical organizations" (registration No. 35321) (further - the order of the Russian Ministry of Health No. 787n is registered by the Ministry of Justice of the Russian Federation on December 22, 2014).

6. The independent quality evaluation of rendering services by the medical organizations is carried out without fail concerning the medical organizations participating in program implementation of the state guarantees of free rendering medical care to citizens irrespective of their departmental accessory and pattern of ownership.

7. Information which provision is obligatory in accordance with the legislation of the Russian Federation is placed on the Internet (further - Internet network) according to the requirements to its content and form of provision approved by the order of the Russian Ministry of Health of December 30, 2014 No. 956n "About information necessary for carrying out independent quality evaluation of rendering services by the medical organizations, both requirements to content and form of provision of information on the activities of the medical organizations posted on the official sites of the Ministry of Health of the Russian Federation, public authorities of subjects of the Russian Federation, local government bodies and medical organizations on the Internet (it is registered by the Ministry of Justice of the Russian Federation on February 20, 2015, registration No. 36153) (further respectively - the order of the Russian Ministry of Health No. 956n, the official sites):

on the official site of the Russian Ministry of Health;

on the official sites of public authorities of subjects of the Russian Federation in the sphere of health protection;

on the official sites of local government bodies;

on the official sites of the medical organizations.

8. The structure of information on results of independent quality evaluation of rendering services by the medical organizations and procedure for its placement on the official site for placement of information about public and www.bus.gov.ru local government offices according to the Federal Law of January 12, 1996 No. 7-FZ "About non-profit organizations" and the order of the Ministry of Finance of the Russian Federation of July 21, 2011 No. 86n "About approval of procedure for provision of information by the public (municipal) institution, its placements on the official site on the Internet and maintaining the specified website" are determined by the Ministry of Finance of the Russian Federation (part 13 of article 79.1 of the Federal Law No. 323-FZ).

II. Organization and carrying out independent quality evaluation of rendering services by the medical organizations

9. For the purpose of ensuring single approaches and requirements to carrying out independent quality evaluation of rendering services by the medical organizations by the Ministry of Health of the Russian Federation, public authorities of subjects of the Russian Federation, local government bodies (further - authorized bodies) create conditions for the organization and carrying out independent quality evaluation of rendering services by the medical organizations.

10. According to Items 2, of 3, 6 parts 4 of article 79.1 of the Federal Law No. 323-FZ authorized bodies create public councils on carrying out independent quality evaluation of rendering services by the medical organizations and approve relevant provisions about them or assign functions on carrying out independent quality evaluation of rendering services by the medical organizations to the public councils existing under these authorized bodies (further - public councils).

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