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The document ceased to be valid since  July 21, 2015 according to Item 2 of the Order of the Minister of health and social development of the Republic of Kazakhstan of May 28, 2015 No. 407

ORDER OF THE MINISTER OF LABOUR AND SOCIAL PROTECTION OF THE POPULATION OF THE REPUBLIC OF KAZAKHSTAN

of April 1, 2014 No. 139-O

About approval of regulations of rendering the state services

According to the subitem 2) article 10 of the Law of the Republic of Kazakhstan of April 15, 2013 "About the state services" PRIKAZYVAYU:

1. Approve:

1) regulations of rendering the state service "Purpose of Retirement Benefits from Authorized Organization" according to appendix 1 to this order;

2) regulations of rendering the state service "Purpose of the State Base Retirement Benefit" according to appendix 2 to this order;

3) regulations of rendering the state service "Purpose of the Public Social Benefits on Disability, on the occasion of Loss of the Supporter and on Age" according to appendix 3 to this order;

4) regulations of rendering the state service "Purpose of the Public Special Welfare Payments" according to appendix 4 to this order;

5) regulations of rendering the state service "Purpose of social payment to cases of social risks: disabilities; losses of the supporter; work losses; losses of the income in connection with pregnancy and childbirth; losses of the income in connection with adoption (adoption) of newborn child(children); losses of the income in connection with child care of age of one year on reaching it" according to appendix 5 to this order;

6) regulations of rendering the state service "Purpose of Benefits for the Birth of the Child and on Child Care" according to appendix 6 to this order;

7) regulations of rendering the state service "Purpose of Special Public Welfare Payment" according to appendix 7 to this order;

8) regulations of rendering the state service "Issue of Information on Receipt and Movement of Means of the Investor of the Single Accumulation Pension Fund" according to appendix 8 to this order;

9) regulations of rendering the state service "Establishment of Disability and/or Extent of Disability and/or Determination of Necessary Measures of Social Protection" according to appendix 9 to this order;

10) regulations of rendering the state service "Purpose of Benefit of Mother or to the Father, the Adoptive Father (Adopter), the Guardian (Custodian) Who Is Bringing Up the Handicapped Child" according to appendix 10 to this order;

11) regulations of rendering the state service "Purpose of Lump Sum Payment to Burial" according to appendix 11 to this order.

2. Recognize invalid some orders of the Minister of Labour and Social Protection of the population of the Republic of Kazakhstan according to appendix 12 to this order.

3. And international cooperation of the Ministry of Labour and Social Protection of the population of the Republic of Kazakhstan in the procedure established by the legislation to provide to strategic development department:

1) state registration of this order in the Ministry of Justice of the Republic of Kazakhstan;

2) within ten calendar days after state registration of this order in the Ministry of Justice of the Republic of Kazakhstan the direction on official publication in mass media and information system of law of Ad_let;

3) placement of this order on Internet resource of the Ministry of Labour and Social Protection of the population of the Republic of Kazakhstan.

4. To committee on control and social protection, the State center for pension payment of the Ministry of Labour and Social Protection of the population of the Republic of Kazakhstan to place the regulations approved by this order in places of tinning of the population in format, convenient for perception.

5. To impose control of execution of this order on the responsible secretary of the Ministry of Labour and Social Protection of the population of the Republic of Kazakhstan Kurmangaliyeva A. D.

6. This order becomes effective after ten calendar days after day of its first official publication.

Minister

T. Duysenova

Appendix 1

to the Order of the Minister of Labour and Social Protection of the population of the Republic of Kazakhstan of April 1, 2014 No. 139-O

Regulations of rendering the state service "Purpose of Retirement Benefits from Authorized Organization"

1. General provisions

1. The regulations of rendering the state service "Purpose of Retirement Benefits from Authorized Organization" (further - regulations) are developed according to the subitem 2) of article 10 of the Law of the Republic of Kazakhstan of April 15, 2013 "About the state services", the Standard state the services "Purpose of Retirement Benefits from Authorized Organization" (further - the Standard), the approved order of the Government of the Republic of Kazakhstan of March 11, 2014 No. 217 and determine appointment procedure of retirement benefits from authorized organization (further - retirement benefits).

2. The state service appears territorial subdivisions of Committee on control and social protection of the Ministry of Labour and Social Protection of the population of the Republic of Kazakhstan (further - the service provider).

Reception of applications and issue of results of rendering the state service is performed:

through the republican state state company "State Center for Pension Payment of the Ministry of Labour and Social Protection of the Population of the Republic of Kazakhstan" (further - authorized organization);

through the web portal of "the electronic government" www.egov.kz (further - the portal) regarding receipt of information on purpose of retirement benefits.

3. Form of rendering the state service: electronic (partially automated) and (or) paper.

4. Result of rendering the state service:

in authorized organization - the notification on purpose of retirement benefits;

on the portal - information on appointment in electronic form, certified by the digital signature (further - the EDS) authorized organization.

Form of provision of result of rendering the state service: electronic and (or) paper.

2. The description of operations procedure of structural divisions (workers) of the service provider in the course of rendering the state service

5. The basis for the procedure (action) for rendering the state service is the statement of uslugopoluchatel, with application of documents, provided according to Item 9 of the Standard.

6. Actions of the service provider in the course of rendering the state service:

1) the specialist of department (management) of the service provider performing functions to destination of retirement benefits within two working days:

considers (checks correctness of calculation, quality of the scanned documents) the electronic prototype of case which arrived from branch of authorized organization with the electronic draft decision;

returns in department of authorized organization electronic prototype of case with the electronic draft decision:

in case of identification of the mistakes made by authorized organization - for dooformleniye in time no more than five working days;

in case of doubts in reliability of the provided document(s) or need of reclamation of the additional document(s) - for dooformleniye in time no more than thirty working days.

in case of doubts in reliability of the submitted documents, the service provider within five working days sends inquiries to the relevant organizations with the notification on it of the applicant through department of authorized organization.

If within thirty working days from the date of receipt of electronic prototype of case with the electronic draft decision in department of authorized organization documents are not completed, the service provider passes the electronic decision on purpose of retirement benefits according to the available documents;

certifies the electronic draft decision about purpose of retirement benefits in case of full compliance of electronic prototype of case to regulations of the current legislation by means of the EDS;

sends in the automatic mode electronic prototype of case with the electronic draft decision on purpose of retirement benefits to the chief (head) of department (management) of the service provider.

At this stage the electronic prototype of case with the electronic draft decision on purpose of retirement benefit certified by the EDS of the specialist of department of the service provider is result of the procedure (action) for rendering the state service.

2) the chief (head) of department (management) of the service provider performing functions to destination of retirement benefits within two working days:

considers (checks correctness of calculation, quality of the scanned documents) arrived from the specialist of department (management) performing the corresponding function, electronic prototype of case with the electronic draft decision;

returns in department of authorized organization electronic prototype of case with the electronic draft decision:

in case of identification of the mistakes made by authorized organization - for dooformleniye in time no more than five working days;

in case of doubts in reliability of the provided document(s) or need of reclamation of the additional document(s) - for dooformleniye in time no more than thirty working days.

certifies the electronic draft decision about purpose of retirement benefits in case of full compliance of electronic prototype of case to regulations of the current legislation by means of the EDS;

sends in the automatic mode electronic prototype of case with the electronic draft decision on purpose of retirement benefits to the head of the service provider.

At this stage the electronic prototype of case with the electronic draft decision on purpose of retirement benefit certified by the EDS of the chief (head) of department of the service provider is result of the procedure (action) for rendering the state service.

3) the head of the service provider performing functions to destination of retirement benefits within one working day:

considers (checks correctness of calculation, quality of the scanned documents) arrived from the chief (head) of department (management) performing the corresponding function, electronic prototype of case with the electronic draft decision;

returns in department of authorized organization electronic prototype of case with the electronic draft decision:

in case of identification of the mistakes made by authorized organization - for dooformleniye in time no more than five working days;

in case of doubts in reliability of the provided document(s) or need of reclamation of the additional document(s) - for dooformleniye in time no more than thirty working days;

in case of doubts in reliability of the submitted documents, the service provider within five working days sends inquiries to the relevant organizations with the notification on it of the applicant through department of authorized organization;

makes the decision on purpose of retirement benefits in case of full compliance of electronic prototype of case to regulations of the current legislation and certifies by means of the EDS;

sends to department of authorized organization in the automatic mode the made decision;

in case of the certificate of the EDS the notification on purpose of retirement benefits automatically goes to department of authorized organization.

At this stage decision making about appointment and the direction in the automatic mode of the made decision on payment is result of the procedure (action) for rendering the state service.

7. Terms of rendering the state services are specified in item 4 of the Standard.

3. The description of order of interaction of structural divisions (workers) of the service provider in the course of rendering the state service

8. In the course of rendering the state service the following workers of the service provider participate:

specialist of department (management) of the service provider;

chief (head) of department (management) of the service provider;

head of the service provider.

9. Order of interaction of structural divisions (workers) of the service provider in the course of rendering the state service:

the specialist of department (management) of the service provider, within two working days sends in the automatic mode electronic prototype of case with the electronic draft decision on purpose of retirement benefit to the chief (head) of department (management) of the service provider;

the chief (head) of department (management) of the service provider within two working days sends in the automatic mode electronic prototype of case with the electronic draft decision on purpose of retirement benefit to the chief (head) of the service provider;

the head of the service provider within one working day makes the decision on purpose of retirement benefit.

The description of the sequence of procedures (actions) between workers of the service provider with indication of duration of each procedure (action) it is provided in the flowchart, according to appendix 1 to these regulations.

4. The description of order of interaction with authorized organization (or) other service providers, and also procedure for use of information systems in the course of rendering the state service

10. Documents acceptance from uslugopoluchatel is performed in department of authorized organization by means of "windows".

11. The department of authorized organization within three working days creates paper and electronic prototype of case of uslugopoluchatel. At the same time the following actions are performed:

1) performs check on lack of the fact of appointment or payment in AIS "E-prototype". In the presence of the fact of appointment or payment in AIS "E-prototype" issues the notification on refusal in reception of an application;

2) performs check on compliance of the amounts specified in the certificate of the income, the electronic statement of turnovers from the transit account of the investor.

In case of discrepancy or incomplete compliance of the amounts transferred the compulsory pension contributions specified in the certificate of the income, the electronic statement of turnovers from the transit account of the investor returns to uslugopoluchatel the copy of the certificate of the income certified by seal and the signature of the chief of department of authorized organization for refining of the revealed discrepancies at the employer;

3) is created by request in information system of the state database of physical persons of the Ministry of Justice of RK (further - GBDFL) under identity documents of uslugopoluchatel and confirming registration on the permanent residence;

4) checks completeness of document package, accepted from uslugopoluchatel, and compliance of copies of documents to originals;

5) scans copies of documents and the copy of documents, in case of discrepancy of the data received from information system GBDFL to the submitted documents uslugopoluchatel;

6) is registered by the statement with complete document package and issues to uslugopoluchatel the detachable coupon of the statement with indication of registration date and the date of receipt of result of rendering retirement benefits, surname and initials of person who accepted documents;

7) is created by electronic prototype of case with the electronic draft decision of uslugopoluchatel;

8) performs reconciliation of compliance of electronic prototype of case to case prototype on paper, checks quality of the scanned documents, correctness of calculation of the size of retirement benefit, execution of the electronic draft decision, certifies the electronic draft decision EDS and sends to branch of authorized organization.

12. Branch of authorized organization within two working days from the date of receipt of electronic prototype of case with the electronic draft decision from department of authorized organization:

Considers 1) and checks correctness of calculation of the size of retirement benefit and registration of the arrived electronic prototype of case and the electronic draft decision;

2) is sent to the service provider by the electronic prototype of case and the electronic draft decision certified by the EDS.

13. In case of return of electronic prototype of case with the electronic draft decision from the service provider because of identification of the mistakes made by department of authorized organization:

1) the department of authorized organization within five working days corrects the revealed errors, checks correctness of calculation of the size of retirement benefits, draws up the electronic draft decision, certifies its EDS and sends to branch of authorized organization;

2) the branch of authorized organization checks correctness of calculation of retirement benefit and registration of the arrived electronic prototype of case and the electronic draft decision; certifies its EDS, sends to the service provider.

14. In case of return of electronic prototype of case with the draft of the electronic decision from the service provider on absence reason of the document (documents):

department of authorized organization:

1) notifies uslugopoluchatel within five working days by means of telephone, mail service, e-mail on need of submission of the additional document(s) specified in the notification within twenty five working days;

2) in case of representation uslugopoluchately the additional document(s):

the department of authorized organization within three working days completes electronic prototype of case and the electronic draft decision, performs reconciliation of compliance of electronic prototype of case to case prototype on paper, checks quality of the scanned documents, correctness of calculation of the size of retirement benefit and execution of the electronic draft decision, certifies the electronic draft decision by means of the EDS and sends to branch of authorized organization;

branch of authorized organization within two working days from the date of receipt from department of authorized organization of electronic prototype of case with the electronic draft decision:

1) is checked by correctness of calculation of the size of retirement benefit and registration of the arrived electronic prototype of case and the electronic draft decision;

2) is sent to the service provider by the electronic prototype of case and the electronic draft decision certified by the EDS.

15. In the presence of individual identification number (further - IIN) and the EDS is available possibility of receipt of information on purpose of retirement benefit in the mode of remote access through the portal for uslugopoluchatel.

The state service is provided to uslugopoluchatel whose documents were earlier submitted on paper to department of authorized organization and at the time of obtaining information on purpose of the state service data on uslugopoluchatel are in electronic form in the database of the automated information system of authorized organization.

Step-by-step actions and decisions of the service provider (uslugopoluchatel) in case of receipt of information on purpose of retirement benefit through the portal:

1) the uslugopoluchatel performs registration on the portal by means of IIN and the password (it is performed for the unregistered uslugopoluchatel on the portal);

2) process 1 - input uslugopoluchately IIN and the password (authorization process) on the portal for receipt of service;

3) condition 1 - check on the portal of authenticity of data on the registered uslugopoluchatel through IIN and the password;

4) process 2 - forming by the portal of the message on refusal in authorization in connection with the available violations in data of uslugopoluchatel;

5) process 3 - the choice by uslugopoluchatel of the service specified in these Regulations, conclusion to the request form screen for rendering service and filling with uslugopoluchatel of form (data entry) taking into account its structure and format requirements and also the choice by uslugopoluchatel of the registration certificate EDS for the certificate (signing) of request;

6) condition 2 - check on the portal of effective period of the registration certificate EDS and absence in the list of the withdrawn (cancelled) registration certificates, and also compliance of identification data (between IIN specified in request, and IIN, specified in the registration certificate EDS);

7) process 4 - forming of the message on refusal in required service in connection with non-confirmation of authenticity of the EDS of uslugopoluchatel;

8) process 5 - the certificate of request for receipt of service by means of the EDS of uslugopoluchatel and the direction of the electronic document (request) through lock of "the electronic government" in the automated workplace (further - automated workplace) the service provider for processing by the service provider;

9) process 6 - registration of the electronic document in automated workplace of the service provider;

10) condition 3 - check (processing) by the service provider of request of uslugopoluchatel;

11) process 7 - forming of the message on refusal in required service in connection with the available violations;

12) process 8 - obtaining by uslugopoluchatel of the result of service (the notification in electronic form) created by automated workplace of the service provider. The electronic document is created with use of the EDS of the authorized person of the service provider, according to appendix 2 to these regulations.

Charts of functional interaction of the information systems involved in rendering service in graphical form are given in appendix 3 to these regulations.

16. Time of provision of information - no more than 30 minutes from the moment of receipt of request in information system of authorized organization.

17. The scheme reflecting interrelation between the logical sequence of administrative actions in the course of rendering the state service and structurally functional units is given in appendix 4 to these regulations.

Appendix 1

to Regulations of rendering the state service "Purpose of Retirement Benefits from Authorized Organization"

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