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It is registered 

Ministry of Justice

Russian Federation 

On September 26, 2014 No. 34139

ORDER OF THE MINISTRY OF LABOUR AND SOCIAL PROTECTION OF THE RUSSIAN FEDERATION

of March 28, 2014 No. 156n

About approval of Administrative regulations of provision by the Pension Fund of the Russian Federation of the state service in payment of work pensions and pensions on the state provision of pensions

According to the Federal Law of July 27, 2010 No. 210-FZ "About the organization of provision of the state and municipal services" (The Russian Federation Code, 2010, No. 31, Art. 4179; 2011, No. 15, Art. 2038; No. 27, Art. 3873, 3880; No. 29, Art. 4291; No. 30, Art. 4587; No. 49, Art. 7061; 2012, No. 31, Art. 4322; 2013, No. 14, Art. 1651; No. 27, Art. 3477, 3480; No. 30, Art. 4084; No. 51, Art. 6679; No. 52, the Art. 6952, 6961, 7009) and the order of the Government of the Russian Federation of May 16, 2011 No. 373 "About development and approval of administrative regulations of execution of the state functions and administrative regulations of provision of the state services" (The Russian Federation Code, 2011, No. 22, Art. 3169; No. 35, Art. 5092; 2012, No. 28, Art. 3908; No. 36, Art. 4903; No. 50, Art. 7070; No. 52, Art. 7507; 2014, 5, of the Art. 506) I order to No.:

Approve the enclosed Administrative regulations of provision by the Pension Fund of the Russian Federation of the state service in payment of work pensions and pensions on the state provision of pensions.

Minister

M. A. Topilin

Approved by the Order of the Ministry of Labour and Social Protection of the Russian Federation of March 28, 2014, No. 156n

Administrative regulations of provision by the Pension Fund of the Russian Federation of the state service in payment of work pensions and pensions on the state provision of pensions

I. General provisions

Subject of regulation of Administrative regulations

1. These Administrative regulations determine procedure for provision by the Pension Fund of the Russian Federation (further - RPF) through the territorial authorities of the state service in payment of work pensions and pensions by the state provision of pensions (further - the state service, pension), terms and the sequence of ministerial procedures by provision by territorial authorities of RPF of the state service.

2. By provision of the state service accomplishment of the ministerial procedures directed to realization of the rights of citizens according to the submitted application is performed: about pension payment renewal; about the pension payment termination; about pension payment recovery; about request of payable (pension) case; about delivery of pension <1>; about change of account number in credit institution; about change of data of the citizen (representative); about voluntary compensation of excessively received pension amounts; about transfer of pension in full or in certain part of this pension on account of ensuring the payments established by the legislation of the Russian Federation; about payment to the granted pension in six months ahead before departure on permanent residence out of limits of the Russian Federation; to payment of the added pension amounts which were due to the pensioner and remained not received in connection with his death; about issue of the certificate of the pension amounts which are not received during lifetime by the pensioner (further - the statement).

--------------------------------

<1> Transfer of the added pension amount to the receiver by its delivery in cash desk of the organization performing delivery, or at home or by transfer of pension amount into the account of the pensioner in credit institution (further - delivery of pension).

3. The provisions of these Administrative regulations relating to pension payment are equally applied to payment of part of work old-age pension, share of insurance part of work old-age pension if other is not established by the legislation of the Russian Federation.

Circle of applicants

4. The state service is provided to the citizens of the Russian Federation, foreign citizens and persons without citizenship who are constantly living in the territory of the Russian Federation, pensions to which are established according to the Federal Law of December 17, 2001 No. 173-FZ "About work pensions in the Russian Federation" (The Russian Federation Code, 2001, No. 52, Art. 4920; 2002, No. 30, Art. 3033; 2003, No. 1, Art. 13; 2004, No. 24, Art. 2476; No. 27, Art. 2711; No. 35, Art. 3607; 2005, No. 8, Art. 605; No. 29, Art. 3097; 2006, No. 23, Art. 2377, 2384; 2007, No. 29, Art. 3744; No. 40, Art. 4711; No. 45, Art. 5421; No. 49, Art. 6073; 2008, No. 18, Art. 1942; No. 30, Art. 3602, 3612; No. 52, Art. 6224; 2009, No. 1, Art. 27; No. 18, Art. 2152; No. 26, Art. 3128; No. 27, Art. 3265; No. 30, Art. 3739; No. 52, Art. 6454; 2010, No. 31, Art. 4196; 2011, No. 49, Art. 7037, 7039, 7057; 2012, No. 48, Art. 6745; No. 50, Art. 6966; 2013, No. 27, Art. 3459, 3477; No. 52, the Art. 6986, 6992) (further - the Federal Law of December 17, 2001 No. 173-FZ) and the Federal Law of December 15, 2001 No. 166-FZ "About the state provision of pensions in the Russian Federation" (The Russian Federation Code, 2001, No. 51, Art. 4831; 2002, No. 30, Art. 3033; 2003, No. 27, Art. 2700; No. 46, Art. 4437; 2004, No. 19, Art. 1835; No. 35, Art. 3607; 2006, No. 32, Art. 3585; No. 48, Art. 4946; No. 52, Art. 5505; 2007, No. 16, Art. 1823; 2008, No. 30, Art. 3612; 2009, No. 29, Art. 3624; No. 30, Art. 3739; 2010, No. 26, Art. 3247; No. 31, Art. 4196; 2011, No. 1, Art. 16; No. 14, Art. 1806; No. 19, Art. 2711; No. 27, Art. 3880; 2013, No. 14, Art. 1659, 1665; No. 27, the Art. 3477) (further - the Federal Law of December 15, 2001 No. 166-FZ), except for the citizens who left on permanent residence of the territory of the Russian Federation and not taking confirmed with registration residences and places of stay in the territory of the Russian Federation, to foreign citizens to whom action of international treaties of the Russian Federation extends, and also in case of non receipt of the added pension amount in connection with the death of the specified citizens - to members of their family and heirs (further - citizens).

5. The citizen can use the state service through the legal or authorized representative.

At the same time personal participation of the citizen in legal relationship on receipt of the state service does not deprive of it the right to have the representative, as well as participation of the representative does not deprive of the citizen of the right to personal participation in the specified legal relationship.

Requirements to procedure for informing on provision of the state service

6. Reception of citizens concerning provision of the state service is performed according to employment policies and procedures of territorial authority of RPF.

RPF location: Moscow, st. Shabolovka, 4.

The postal address for the direction of documents: st. Shabolovka, 4, GSP-1, Moscow, 119991, RPF.

Fax: (495) 982-06-63.

The address of the official site of RPF on the Internet (further - the Internet): www.pfrf.ru (further - the website of RPF).

Data on the territorial authorities of RPF performing provision of the state service (the name of territorial authorities of RPF, postal addresses, numbers of telephone numbers for enquiries and faxes, and also the working schedule), are posted on the website of RPF.

7. Informing citizens concerning provision of the state service is performed:

the official of structural division of territorial authority of the RPF responsible for provision of the state service (further - the official), in case of the direct appeal of the citizen to territorial authority of RPF;

a) by means of telephone and fax connection;

b) by design of information stands in places of provision of the state service on which information and documents specified in paragraphs 15 - 22 Items 55 of these Administrative regulations are placed;

c) by the publication of information materials in mass media, editions of information brochures, booklets, other printed materials; placements of information on the website of RPF and in the federal state information system "Single Portal of the State and Municipal Services (Functions)" www.gosuslugi.ru (further - the Single portal);

d) by placement of brochures, booklets and other printed materials in premises of the territorial authorities of RPF intended for reception of citizens and also in other bodies and the organizations (for example, in social security authorities of the population, public institution of medico-social examination, the organizations performing delivery of pensions, archives) in coordination with the specified bodies and the organizations, including in the multipurpose centers of provision of the state and municipal services (further - the multipurpose center);

e) by means of answers to written addresses of citizens.

8. When informing on procedure for provision of the state service by phone the official, having accepted telephone call, it shall be provided: tell surname, the name, middle name (in the presence), position, the name of structural division of territorial authority of RPF.

The official shall report the schedule of reception of citizens, the exact postal address of territorial authority of RPF, journey method to it, and if necessary - requirements to the written address.

Calls by question of informing on procedure for provision of the state service are received according to the working schedule of territorial authority of RPF.

During the conversation the official shall pronounce words accurately and not interrupt conversation because of receipt of other call.

In case of impossibility to answer the phone call the questions raised by the citizen it shall be readdressed it (is transferred) to other official or to the addressed citizen the phone number on which it is possible to obtain necessary information shall be told.

Phone conversation shall not continue more than 10 minutes.

9. In case of responses to phone calls and oral addresses concerning provision of the state service the official shall provide information on the following questions according to the arrived address:

a) about the regulatory legal acts regulating questions of provision of the state service (the name, number, acceptance date of regulatory legal act);

b) about the list of categories of the citizens having the right to the state service;

c) about the list of the documents necessary for provision of the state service;

d) about terms of provision of the state service;

e) about the refusal bases in provision of the state service;

e) about the location on the website of RPF of information on questions of provision of the state service.

The territorial authority of RPF records the oral addresses of citizens concerning provision of the state service.

10. The following information and documents are posted on the website of RPF:

full names and postal addresses of territorial authorities of RPF;

numbers of phones answerphones (in the presence), help phone numbers of structural divisions of territorial authorities of RPF;

working hours of territorial authorities of RPF;

excerpts from the regulatory legal acts containing the regulations regulating activities of territorial authorities of RPF for provision of the state service;

the list of categories of the citizens having the right to the state service;

list of the documents necessary for provision of the state service;

forms of statements and models of their filling;

terms of provision of the state service;

the text of these Administrative regulations with appendices;

short description of procedure for provision of the state service.

II. Standard of provision of the state service

Name of the state service

11. The name of the state service - the state service in payment of work pensions and pensions in the state provision of pensions.

The name of body of the off-budget fund providing the state service

12. The state service is provided by territorial authorities of RPF.

Territorial authorities of RPF by provision of the state service have no right to demand from the citizen (representative) of implementation of actions the, including coordination necessary for receipt of the state service and connected with the appeal to other state bodies, local government bodies, the organizations.

Description of result of provision of the state service

13. The satisfaction of the submitted application or refusal in satisfaction of the submitted application is result of provision of the state service.

Term of provision of the state service

14. The term of provision of the state service is estimated from the date of the request of the citizen for provision of the state service.

Day of the request for provision of the state service day of acceptance by territorial authority of RPF of the statement and the documents provided by Items 26, 29 - 40 of these Administrative regulations is considered, and in case of their direction by mail or their representation in electronic form - the date specified on postage stamp of the organization of federal mail service in the place of departure of the statement, registration date of the statement on the Single portal.

15. Entering of information into payable (pension) case of the citizen according to the submitted application for delivery of pensions, the statement for change of account number in credit institution, and also the statement for change of data of the citizen (representative) is performed within three days after obtaining by territorial authority of RPF of the specified statements with the documents provided by Items 26, and also Items 33, of 34, of the 35th these Administrative regulations respectively.

16. The application for renewal of pension payment is considered by territorial authority of RPF within five days from the date of obtaining by territorial authority of RPF of the specified statement.

Renewal of pension payment is made from the 1st following after month in which the territorial authority of RPF received the application for pension payment renewal.

17. The application for recovery of pension payment is considered by territorial authority of RPF within ten days from the date of obtaining by territorial authority of RPF of the specified statement and documents, the stipulated in Item 31 present of Administrative regulations.

Pension payment is recovered:

in case of cancellation of the judgment about recognition of the citizen by the dead or the judgments about recognition of the citizen it is unknown absent - from the 1st following after month in which the relevant decision became effective;

at the request of the citizen in case of approach of new circumstances or proper confirmation of the former circumstances granting the right to establishment of pension if from the date of the termination of pension payment there passed no more than 10 years, - from the 1st following after month in which the territorial authority of RPF receives the statement for recovery of payment of this pension and documents, the stipulated in Item 31 present of Administrative regulations.

18. Consideration of the application about voluntary compensation of excessively received pension amounts and decision making about deduction from the established pension is performed by territorial authority of RPF within five days from the date of receipt of the statement by territorial authority of RPF.

Pension accrual taking into account compensation of the pension amounts which are excessively received by the citizen according to the submitted application for voluntary compensation of excessively received pension amounts is made from the 1st following after month of obtaining by territorial authority of RPF of the specified statement, but not earlier than the date specified by the citizen in the statement.

19. Transfer of pension amount on account of ensuring the payments established by the legislation of the Russian Federation is made from the 1st following after month of receipt by territorial authority of RPF of the statement for transfer of pension in full or in certain part of this pension on account of ensuring the payments established by the legislation, but not earlier than the date specified by the citizen in the statement.

20. Pension payment in six months ahead before departure on permanent residence out of limits of the Russian Federation is made within five days after receipt by territorial authority of RPF of the statement for payment to the granted pension in six months ahead before departure on permanent residence out of limits of the Russian Federation and documents, stipulated in Item the 38th these Administrative regulations.

21. Payment of the pension amounts which were due to the pensioner and remained not received in connection with his death, to the members of the family of the dead living with him on the date of his death or to heirs of the dead under the certificate on the right to inheritance is made within five days after receipt by territorial authority of the RPF of the statement for payment of the added pension amounts which were due to the pensioner and remained not received in connection with his death, and documents, stipulated in Item the 39th these Administrative regulations.

22. The certificate of the pension amounts which are not received during lifetime by the pensioner is issued by territorial authority of RPF within three days after receipt by territorial authority of RPF of the statement for issue of the certificate of the pension amounts which are not received during lifetime by the pensioner and documents, stipulated in Item the 40th these Administrative regulations.

23. Decision making about the termination of pension payment is performed by territorial authority of RPF during the day in which the territorial authority of RPF receives the application for the termination of pension payment and documents, stipulated in Item the 30th these Administrative regulations. Pension payment stops:

in case of the termination of training in full-time according to the main educational programs in the organization performing educational activities including in the foreign organization located outside the territory of the Russian Federation if the direction on training is made according to international treaties of the Russian Federation, the citizen 18 years are aged more senior, than the supporter receiving pension on the occasion of loss, in case of its translation on correspondence or part-time courses, and also in other cases of acquisition of working capacity by the citizen receiving pension on the occasion of loss of the supporter - from the 1st following after month in which there came the circumstances stated above;

in case of revenues to work (renewal of other activities which are subject to inclusion in insurance years of service) of the citizens receiving pension which payment depends on performance of work (pension payment on the occasion of loss of the supporter to the citizens occupied with care of the children, brothers, sisters or grandsons of the died supporter who did not reach 14 years; social pension to disabled citizens; long-service pensions to astronauts and workers of flight-test structure; others stipulated by the legislation cases of the Russian Federation) - from the 1st following after month in which the citizen went to work;

in case of establishment of pension according to the Law of the Russian Federation of February 12, 1993 No. 4468-1 "About provision of pensions of persons passing military service, service in law-enforcement bodies, the Public fire service, drug trafficking monitoring bodies and psychotropic substances, organizations and bodies of criminal executive system, and their families" (Sheets of the Congress of People's Deputies of the Russian Federation and the Supreme Council of the Russian Federation, 1993, No. 9, Art. 328; Russian Federation Code, 1995, No. 49, Art. 4693; 1996, No. 1, Art. 4; 1997, No. 51, Art. 5719; 1998, No. 30, Art. 3613; 1999, No. 23, Art. 2813; 2000, No. 50, Art. 4864; 2001, No. 17, Art. 1646; 2002, No. 2, Art. 129; No. 10, Art. 965; No. 22, Art. 2029; No. 24, Art. 2254; No. 27, Art. 2620; No. 30, Art. 3033; 2003, No. 2, Art. 154; No. 27, Art. 2700; 2004, No. 27, Art. 2711; No. 35, Art. 3607; 2006, No. 6, Art. 637; No. 52, Art. 5505; 2007, No. 1, Art. 35; No. 49, Art. 6072; No. 50, Art. 6232; 2008, No. 7, Art. 543; No. 19, Art. 2098; No. 30, Art. 3612; 2009, No. 18, Art. 2150; No. 30, Art. 3739; No. 45, Art. 5271; 2010, No. 26, Art. 3247; No. 50, Art. 6612; 2011, No. 27, Art. 3880; No. 46, Art. 6407; 2013, No. 23, Art. 2885; No. 27, Art. 3477; No. 52, the Art. 6962) (further - the Law of the Russian Federation of February 12, 1993 No. 4468-1) - from the 1st following after month in which the citizen filed petition for the pension payment termination.

24. The inquiry of payable (pension) case is sent by territorial authority of RPF by the new place of residence of the citizen to territorial authority of RPF still to the residence of the citizen during the day following behind day of receipt by territorial authority of RPF of the statement for request of payable (pension) case and documents, the stipulated in Item 32 presents of Administrative regulations.

The list of the regulations governing the relations arising in connection with provision of the state service

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