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Ministry of Justice

Russian Federation

On July 24, 2014 No. 33244

ORDER OF THE MINISTRY OF TRANSPORT OF THE RUSSIAN FEDERATION

of December 19, 2013 No. 473

About approval of Rules of public conveyances, baggage, cargo baggage by rail

(as amended on 13-04-2020)

According to article 3 of the Federal Law of January 10, 2003 No. 18-FZ "The charter of rail transport of the Russian Federation" (The Russian Federation Code, 2003, No. 2, the Art. 170, No. 28, Art. 2891; 2006, No. 50, Art. 5279; 2007, No. 27, Art. 3213, No. 46, Art. 5554; 2008, No. 30 (p. II), Art. 3616; 2011, No. 30 (p. I), Art. 4596; 2012, No. 25, Art. 3268; 2014, 6, of the Art. 566) I order to No.:

1. Approve the enclosed Rules of public conveyances, baggage, cargo baggage by rail.

2. Recognize invalid:

the order of the Ministry of Railways of the Russian Federation of July 26, 2002 No. 30 "About approval of Rules of public conveyances, baggage and cargo baggage on federal rail transport" (registration No. 3675) is registered by the Ministry of Justice of the Russian Federation on August 8, 2002;

the order of the Ministry of Transport of the Russian Federation of March 28, 2007 No. 35 "About reduction of the regulatory legal base of the Ministry of Transport of the Russian Federation in compliance with the legislation of the Russian Federation in connection with the decision of the Supreme Court of the Russian Federation" (registration No. 9307) is registered by the Ministry of Justice of the Russian Federation on April 23, 2007;

the order of the Ministry of Transport of the Russian Federation of June 11, 2013 No. 208 "About modification of the Rules of public conveyances, baggage and cargo baggage on federal rail transport approved by the order of the Ministry of Railways of the Russian Federation of July 26, 2002 No. 30" (registration No. 29882) is registered by the Ministry of Justice of the Russian Federation on September 3, 2013.

Minister

M. Yu. Sokolov

Approved by the Order of the Ministry of Transport of the Russian Federation of December 19, 2013 No. 473

Rules of public conveyances, baggage, cargo baggage by rail

I. General provisions

1. These rules are developed according to article 3 of the Federal Law of January 10, 2003 No. 18-FZ "The charter of rail transport of the Russian Federation" <1> (further - the Charter of rail transport).

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<1> Russian Federation Code, 2003, No. 2, Art. 170, No. 28, Art. 2891; 2006, No. 50, Art. 5279; 2007, No. 27, Art. 3213, No. 46, Art. 5554; 2008, No. 30 (p. II), Art. 3616; 2011, No. 30 (p. I), Art. 4596; 2012, No. 25, Art. 3268; 2014, No. 6, Art. 566.

These rules contain the regulations obligatory for carriers, owners of infrastructures, passengers, senders, receivers, legal entities and physical persons, and establish conditions of public conveyances, cabin baggage, baggage, cargo baggage.

2. According to part 2 of Article 784 of the Civil code of the Russian Federation <1>, article 1 of the Charter of rail transport these rules contain general terms of the transportation agreement of the passenger, baggage and cargo baggage railway transport public.

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<1> Russian Federation Code, 1996, No. 5, Art. 410, No. 34, Art. 4025; 1997, No. 43, Art. 4903; 1999, No. 51, Art. 6288; 2002, No. 48, Art. 4737; 2003, No. 2, Art. 160, Art. 167, No. 13, Art. 1179, No. 46 (p. I), Art. 4434, No. 52 (p. I), Art. 5034; 2005, No. 1 (p. I), Art. 15, Art. 45, No. 13, Art. 1080, No. 19, Art. 1752, No. 30 (p. I), Art. 3100; 2006, No. 6, Art. 636, No. 52 (p. I), Art. 5497; 2007, No. 1 (p. I), Art. 39, No. 5, Art. 558, No. 17, Art. 1929, No. 27, Art. 3213, No. 31, Art. 3993, Art. 4015, No. 41, Art. 4845, No. 44, Art. 5282, No. 45, Art. 5428, No. 49, Art. 6048, No. 50, Art. 6247; 2008, No. 17, Art. 1756, No. 29 (p. I), Art. 3418, No. 52 (p. I), Art. 6235; 2009, No. 1, Art. 16, No. 15, Art. 1778, No. 29, Art. 3582; 2010, No. 19, Art. 2291; 2011, No. 7, Art. 901, No. 30 (p. I), Art. 4564, Art. 4596, No. 43, Art. 5972, No. 48, Art. 6730, No. 49 (p. I), Art. 7014, Art. 7015, Art. 7041; 2012, No. 25, Art. 3268; 2013, No. 26, St, 3207, No. 27, Art. 3477, No. 30 (p. I), Art. 4084, No. 49 (p. I), Art. 6346, No. 52 (p. I), Art. 6981.

Rendering services in public conveyance, baggage and cargo baggage by rail is performed with observance of the requirements of transport safety established by the Federal Law of February 9, 2007 No. 16-FZ "About transport safety" <1>.

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<1> Russian Federation Code, 2007, No. 7, Art. 837; 2008, No. 30 (p. II), Art. 3616; 2009, No. 29, Art. 3634; 2010, No. 27, Art. 3415; 2011, No. 7, Art. 901, No. 30 (p. I), Art. 4569, 4590; 2013, No. 30 (p. I), Art. 4041; 2014, No. 6, Art. 566.

The Law of the Russian Federation of February 7, 1992 No. 2300-1 "About consumer protection" is applied to the relations on which party are physical persons - users of services of rail transport <1> (further - the Marine life protection act of the rights of consumers).

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<1> Sheets of the Congress of People's Deputies of the Russian Federation and Supreme Council of the Russian Federation, 1992, No. 15, Art. 766; Russian Federation Code, 1996, No. 3, Art. 140; 1999, No. 51, Art. 6287; 2002, No. 1 (p. I), Art. 2; 2004, No. 35, Art. 3607, No. 45, Art. 4377, No. 52 (p. I), Art. 5275; 2006, No. 31 (p. I), Art. 3439, No. 43, Art. 4412, No. 48, Art. 4943; 2007, No. 44, Art. 5282; 2008, No. 30 (p. I), Art. 3616; 2009, No. 23, Art. 2776, No. 48, Art. 5711; 2011, No. 27, Art. 3873, No. 30 (p. I), Art. 4590; 2012, No. 26, Art. 3446, No. 31, Art. 4322; 2013, No. 27, Art. 3477.

According to article 15 of the Federal Law of November 24, 1995 "About social protection of disabled people in the Russian Federation" <1> carriers, owners of infrastructures and other organizations performing transport servicing of the population provide to No. 181-FZ the equipment with the special devices of stations, trains and other objects allowing disabled people to use freely their services.

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<1> Russian Federation Code, 1995, No. 48, Art. 4563; 1998, No. 31, Art. 3803; 1999, No. 2, Art. 232, No. 29, Art. 3693; 2000, No. 22, Art. 2267; 2001, No. 24, Art. 2410, No. 33 (p. I), Art. 3426, No. 53 (p. I), Art. 5024; 2002, No. 1 (p. I), Art. 2, No. 22, Art. 2026; 2003, No. 2, Art. 167, No. 43, Art. 4108; 2004, No. 35, Art. 3607; 2005, No. 1 (p. I), Art. 25; 2006, No. 1, Art. 10; 2007, No. 43, Art. 5084, No. 49, Art. 6070; 2008, No. 9, Art. 817, No. 29, Art. 3410, No. 30 (p. II), Art. 3616, No. 52 (p. I), Art. 6224; 2009, No. 18 (p. I), Art. 2152, No. 30, Art. 3739; 2010, No. 50, Art. 6609; 2011, No. 27, Art. 3880, No. 30 (p. I), Art. 4596, No. 45, Art. 6329, No. 47, Art. 6608, No. 49 (p. I), Art. 7033; 2012, No. 29, Art. 3990, No. 30, Art. 4175, No. 53 (p. I), Art. 7621; 2013, No. 8, Art. 717, No. 27, Art. 3460, No. 27, Art. 3475, No. 27, Art. 3477.

The cars intended for public conveyance, baggage and cargo baggage and which are not belonging to carrier can join in structures of the trains created by carrier based on the agreement signed between the owner of cars and carrier.

Condition of carriages of passengers, baggage and cargo baggage and the service level of passengers, senders, receivers, other users can be improved by services of rail transport in comparison with the established these rules.

3. Public conveyances, baggage, cargo baggage are performed on railway tracks public and between railway stations (further - stations) and passenger stopping points (further - stopping points), open for accomplishment of the corresponding transactions <1>.

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<1> Article 4 of the Charter of rail transport.

4. Public conveyances, the baggage, cargo baggage following in the international message are performed by the rules established by the corresponding international treaties.

5. According to Item 6 of Rules of rendering services in transportations on rail transport of passengers, and also loads, baggage and cargo baggage for the personal, family, house and other needs which are not connected with implementation of business activity, approved by the order of the Government of the Russian Federation of March 2, 2005 No. 111 <1> (further - Rules of rendering services), the carrier provides timely provision to users with services of rail transport (in pictorial and available form) reliable information.

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<1> Russian Federation Code, 2005, No. 10, Art. 851; 2006, No. 52 (p. III), Art. 5587.

According to the address of the disabled person the carrier provides information on the offered services, opportunities of making of trip and access to infrastructure.

According to article 85 of the Charter of rail transport for issue of references in writing, and also the references which are not connected with rendering services of rail transport from users services of rail transport levy payment with execution of the relevant document.

II. Registration of public conveyance in intercity trains and the suburban message

6. The conclusion of agreements of public conveyances makes sure travel documents (tickets). At the same time passengers shall pay the journey in case of the conclusion of the transportation agreement according to the established rates.

The passenger shall have the travel document (ticket), and carrier or other person authorized by carrier (further - carrier) shall process the travel document (ticket) in the presence of spare space in the train to the destination specified by the passenger, including railway station of assignment <1>.

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<1> Article 82 of the Charter of rail transport.

7. Execution of travel documents (tickets) for intercity trains and in cars of the through-message which routs to follow differ from rout to follow of the train with which they began following is made via sales channels: in ticket office, via the self-service terminal, through web resource with booking by means of the automated system (further - the automated method). In transit passengers in cars of the through-message the regulations provided for public conveyances in cars of intercity trains taking into account the features established by these rules are applied.

Execution of travel documents (tickets) can be performed on manual technology.

Registration of surcharge to the travel document (ticket) in the cases provided by these rules is made on the form of the travel document (ticket).

Execution of the travel document (ticket) for the intercity train is made based on data on the identity document of the passenger (the passport, the military ID, the certificate or other identity document, and for children aged up to 14 years - the certificate of birth or other identity document), and for persons having the right of payment of fare at a discount or free pass, besides, - based on the documents confirming the specified right <1>.

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<1> Item 19 of Rules of rendering services.

In case of execution of travel documents (tickets) for intercity trains the passenger from among disabled people informs carrier on restriction of the life activity for the purpose of the organization of its transportation.

In case of execution of the travel document (ticket) the passenger specifies number of the mobile phone or different way of communication for its informing.

8. In case of execution of the travel document (ticket) for the intercity train in the travel document (ticket) the name of carrier, train number and type or class of the car, servicing class, number of the place, station of origin and purpose of rout to follow of the passenger, surname, nationality and other personal data of the passenger, the name and document number proving the passenger's identity, date (day, month, year) and departure time of the train, total cost of journey with allocation in air fare rate (infrastructure, locomotive and station components of rate) and the reserved seat cost (car, motor car component of rate), charges and other payments is specified.

9. The passenger in case of receipt of the travel document (ticket) shall check correctness specified in it to surname, nationality, the document number proving the identity, trip details (date of departure, train number, railway stations of departure and assignment) and other information <1>.

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<1> Item 19 of Rules of rendering services.

In case of execution of the travel document (ticket) in ticket office to the passenger who found in case of receipt of the travel document (ticket) mistake in it the new travel document (ticket) without collection of collection for renewal of the travel document is processed.

10. Erasures and corrections on travel documents (tickets) processed for travel by intercity trains and the suburban message are not allowed. The travel document (ticket) processed on manual technology issued to the passenger shall have komposterny or stamp marks.

11. Travel documents (tickets) for travel by intercity trains and the suburban message are drawn up on the drive of the passenger in the through-message on rout to follow of the train (car).

12. The physical person or legal entity has the right to appeal to carrier about reservation to it places on the intercity train for execution of travel documents (tickets).

For booking in intercity trains, including by phone or with use of other communicating device (except for electronic travel documents (tickets) acquired on the Internet), irrespective of terms of provision of the request for reservation of the place with the subsequent execution of the travel document (ticket) when date of application does not match with date of execution of the travel document (ticket), for each place the carrier levies collection.

13. Execution of travel documents (tickets) for intercity trains by the automated method is performed in the following terms:

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