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The document ceased to be valid since  June 27, 2015 according to Item 1 of the Order of the Government of the Republic of Kazakhstan of June 18, 2015 No. 459

ORDER OF THE GOVERNMENT OF THE REPUBLIC OF KAZAKHSTAN

of February 10, 2014 No. 72

About approval of criteria of quality of given legal aid

According to article 10 of the Law of the Republic of Kazakhstan of July 3, 2013 "About the legal aid guaranteed by the state" the Government of the Republic of Kazakhstan DECIDES:

1. Approve the enclosed criteria of quality of given legal aid.

2. This resolution becomes effective after ten calendar days after day of its first official publication.

Prime Minister of the Republic of Kazakhstan

S. Akhmetov

Approved by the Order of the Government of the Republic of Kazakhstan of February 10, 2014 No. 72

Criteria of quality of given legal aid

1. The legal aid guaranteed by the state is given in type:

1) legal informing;

2) legal consultation;

3) protection and representations of interests of physical persons in courts, criminal prosecution authorities, other state bodies and the non-state organizations in the cases and procedure established by the Law of the Republic of Kazakhstan of July 3, 2013 "About the legal aid guaranteed by the state" and other legal acts of the Republic of Kazakhstan.

2. Criteria of quality of given legal aid in the form of legal informing are:

1) implementation of legal informing within the powers conferred by the law;

2) ensuring objective and comprehensive informing population;

3) lack of reasonable complaints about actions (failure to act) of the subjects giving legal aid in the form of legal informing.

3. Criteria of quality of given legal aid in the form of legal consultation are:

1) ensuring objective, comprehensive consideration of appeals of physical persons with provision of the motivated answer in state language or language of the address with reference to the legislation of the Republic of Kazakhstan;

2) adherence to deadlines by consideration of appeals of physical persons;

3) timeliness of the notification of applicants on the direction of their addresses for consideration to other subjects or officials according to their competence;

4) lack of reasonable complaints about actions (failure to act) of the subjects giving legal aid in the form of legal consultation.

4. Criteria of quality of given legal aid in the form of protection and representation of interests of physical persons in courts, criminal prosecution authorities, other state bodies and the non-state organizations are:

1) observance in case of execution of professional obligations of regulations of the legislation of the Republic of Kazakhstan;

2) observance in case of execution of professional obligations of regulations of the Code of professional ethics of lawyers;

3) lack of reasonable representations of officials of criminal prosecution authorities on actions (failure to act) of the subjects giving legal aid;

4) lack of the private resolutions which took legal effect, determinations of courts on actions (failure to act) of the subjects giving legal aid;

5) lack of reasonable complaints about actions (failure to act) of the subjects giving legal aid.

5. Coordination of activities of subjects of rendering the legal aid guaranteed by the state, and also control of quality of given legal aid is exercised by authorized body according to the legislation of the Republic of Kazakhstan.

 

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