of May 26, 2014 No. 544
About approval of standards of the state services rendered in the sphere of the higher and postgraduate education
According to the subitem 3) of article 6 of the Law of the Republic of Kazakhstan of April 15, 2013 "About the state services" the Government of the Republic of Kazakhstan DECIDES:
1. Approve enclosed:
2. Ceased to be valid according to the Order of the Government of the Republic of Kazakhstan of 13.03.2015 No. 140
3. This resolution becomes effective after ten calendar days after day of its first official publication.
Prime Minister of the Republic of Kazakhstan
K. Masimov
Approved by the Order of the Government of the Republic of Kazakhstan of May 26, 2014, No. 544
1. The state service "Issue of Duplicates of Documents on the Higher and Postgraduate Education" (further - the state service).
2. The standard of the state service is developed by the Ministry of Education and Science of the Republic of Kazakhstan (further - the Ministry).
3. The state service appears higher educational institutions (further - the service provider).
Reception of applications and issue of results of rendering the state service are performed through the service provider, and also the Republican state company on the right of economic maintaining "Service center of the population" of communication Agency of the Republic of Kazakhstan and information (further - TsON).
4. Terms of rendering the state service:
1) from the moment of delivery by uslugopoluchatel of necessary documents to the service provider and in TsON - no later than one month;
2) the most allowed time of expectation for delivery of document package uslugopoluchatel - no more than 15 minutes;
3) the most allowed time of servicing of uslugopoluchatel - no more than 15 minutes.
5. Form of rendering the state service: paper.
6. Result of rendering the state service - the duplicate of documents on the higher and postgraduate education.
7. The state service is rendered to free of charge physical persons.
8. Working schedule:
1) the service provider - Monday through Friday inclusive, except for days off and holidays, according to the labor law of the Republic of Kazakhstan, according to the established working schedule of the service provider from 9:00 to 18:30 o'clock, with lunch break from 13:00 till 14:30 o'clock;
2) TsONa - Monday through Saturday from 9:00 to 20:00 o'clock, without interruption for lunch, except Sunday and holidays, according to the labor law of the Republic of Kazakhstan.
Receiving and delivery of documents are performed according to the procedure of "electronic" queue without the accelerated servicing. Booking of electronic queue by means of the web portal of "the electronic government" is possible.
9. List of the documents necessary for rendering the state service in case of the address of uslugopoluchatel:
to the service provider:
1) the statement addressed to the head of the service provider in form, according to appendix 1 to this standard of the state service in which circumstances of loss of the education document or other reasons are stated;
2) the copy of the announcement of loss of the document in the periodic printing edition with indication of number of registration and date of issue of the document;
3) the identity certificate of uslugopoluchatel (the original for identification);
4) the document confirming change of surname of uslugopoluchatel (name, middle name) if necessary;
5) the original of the education document which became useless or having mistakes in case of its filling (in the presence).
in TsON:
1) the statement addressed to the head of the service provider in form, according to appendix 1 to this standard of the state service in which circumstances of loss of the education document or other reasons are stated;
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The document ceased to be valid since January 14, 2016 according to Item 1 of the Order of the Government of the Republic of Kazakhstan of December 30, 2015 No. 1135