ORDER OF THE GOVERNMENT OF THE REPUBLIC OF KAZAKHSTAN

of March 12, 2014 No. 229

About questions of rendering by the Ministry of Transport and Communications of the Republic of Kazakhstan of the state services in the sphere of inland water and rail transport

According to the subitem 3) of article 6 of the Law of the Republic of Kazakhstan of April 15, 2013 "About the state services" the Government of the Republic of Kazakhstan DECIDES:

1. Approve enclosed:

1) standard of the state service "Certification of Faces of Command Structure of Courts";

2) standard of the state service "Certification of Faces of Command Structure of Courts";

3) standard of the state service "Issue of the Certificate on the Minimum Structure of Crews of Vessel";

4) standard of the state service "State Registration of Mortgage of the Small Size Vessel and Issue of the Duplicate of the Document Confirming State Registration of Mortgage of the Small Size Vessel";

5) standard of the state service "State Registration of Mortgage of the Vessel and Issue of the Duplicate of the Document Confirming State Registration of Mortgage of the Vessel";

6) standard of the state service "Issue of Information on State Registration of Mortgage of the Vessel, Small Size Vessel or Vessel Under Construction";

7) standard of the state service "Certification and Duplicates of Certificates on the Right of Control of Self Small Size Vessels";

8) standard of the state service "State Registration, Re-registration and Removal from State Registration of Small Size Vessels and Issue of Duplicates of the Documents Confirming Their State Registration";

9) standard of the state service "State Registration, Re-registration and Removal from Registration of Courts of Internal Water Swimming and Courts of Swimming "River Sea" in the State Ship Register and Issue of Duplicates of the Documents Confirming Their State Registration";

10) standard of the state service "State Registration of Leased Courts of Internal Water Swimming and Courts of Swimming "River Sea" in the Register of Leased Foreign Vessels";

11) standard of the state service "State Registration of Pledge of Railway Vehicles";

12) standard of the state service "State Registration (Re-registration) of Railway Vehicles and Exception of the State Register of Railway Vehicles";

13) changes and additions which are made to some decisions of the Government of the Republic of Kazakhstan.

2. Recognize invalid some decisions of the Government of the Republic of Kazakhstan according to appendix 1 to this resolution.

3. This resolution becomes effective after ten calendar days after day of its first official publication.

Approved by the Order of the Government of the Republic of Kazakhstan of March 12, 2014, No. 229

Standard of the state service "Certification of Faces of Command Structure of Courts"

1. General provisions

1. The state service "Certification of Faces of Command Structure of Courts" (further - the state service).

2. The standard of the state service is developed by the Ministry of Transport and Communications of the Republic of Kazakhstan (further - the Ministry).

3. The state service appears territorial authorities of Committee of transport control of the Ministry (further - the service provider).

Reception of applications and issue of results of rendering the state service are performed through the service provider.

2. Procedure for rendering the state service

4. Term of rendering the state service:

1) from the moment of delivery of document package uslugopoluchatel to the service provider - within 30 (thirty) calendar days;

2) the most allowed time of expectation for delivery of document package - 20 (twenty) minutes;

3) the most allowed time of servicing of uslugopoluchatel - 20 (twenty) minutes.

5. Form of rendering the state service: paper.

6. Result of rendering the state service: certificate of passing of certification of faces of command structure of courts in paper form.

7. The state service is rendered on free basis.

8. Working schedule of the service provider: Monday through Friday inclusive from 9:00 to 18:30 o'clock, with lunch break from 13:00 till 14:30 o'clock, except days off (Saturday and Sunday) and holidays, according to the labor law of the Republic of Kazakhstan.

The state service is rendered in turn, without making an appointment and the accelerated servicing.

9. List of the documents necessary for rendering the state service in case of the address of uslugopoluchatel (or his representative by proxy) to the service provider:

1) the statement in any form;

2) copy of the identity certificate or passport;

3) copy of the working diploma;

4) the conclusions of medical commission about suitability to work on the vessel.

Uslugopoluchatel of the state service represents originals of documents for reconciliation.

In case of delivery of documents by the service provider the receipt on acceptance of the relevant documents is issued to uslugopoluchatel with indication of:

1) numbers and dates of reception of an application;

2) names of required state service;

3) names and the number of the enclosed documents;

4) date (time) and place of issue of documents;

5) surnames, name and middle name of the worker of the service provider who adopted the statement on document creation.

The service provider after receipt of document package within ten working days sends to uslugopoluchatel by mail the notification on terms of holding examination.

Issue of result of rendering the state service to uslugopoluchatel is performed by the worker of the service provider by means of "barrier-free" servicing based on the receipt, in the time specified in it, in case of personal visit under list and on presentation of the identity document and power of attorney (it is shown by the representative of uslugopoluchatel).

10. In case of representation by uslugopoluchatel of incomplete document package according to the list, stipulated in Item 9 these standards of the state service, the service provider refuses reception of an application and issues the receipt on refusal in documents acceptance according to appendix to this standard of the state service.

3. Procedure for appeal of decisions, actions (failure to act) of service providers and (or) their officials concerning rendering the state services

11. Appeal of decisions, actions (bezdeystviye) of the service provider and (or) his officials, concerning rendering the state services: the claim is submitted addressed to the head of the service provider to the address specified in Item 13 of the standard of the state service or addressed to the head of the Ministry of the address: 010000, city of Astana, Prospekt Kabangbai of the batyr 32/1, e-mail address: mtc@mtc.gov.kz, phone (8-7172) 24-13-12 or on the blog of the Minister of Transport and Communications of the Republic of Kazakhstan (the "Blog of the Minister of Transport and Communications of the Republic of Kazakhstan" page of Internet resource of the Ministry of the address: www.mtc.gov.kz).

The claim is submitted in writing by mail or purposely through office of the service provider, or the Ministry, in the working days.

Confirmation of adoption of the claim is its registration (stamp, the entering number and date) in office of the service provider, or the Ministry, with indication of surname and initials of person which accepted the claim, term and the place of receipt of the answer to the made complaint. After registration the claim goes to the head of the service provider, or the Ministry, for determination of the executive in charge and acceptance of adequate measures.

The claim of uslugopoluchatel which arrived to the service provider, the Ministry is subject to consideration within five working days from the date of its registration.

In case of disagreement with results of the rendered state service the uslugopoluchatel can address with the claim to authorized body by assessment and control of quality of rendering the state services.

The claim of uslugopoluchatel which arrived to authorized body by assessment and control of quality of rendering the state services is subject to consideration within fifteen working days from the date of its registration.

In the claim of physical person - its surname, name, and also at will middle name, the postal address are specified.

The claim shall be signed by uslugopoluchatel.

12. In disagreement cases with results of the rendered state service, the uslugopoluchatel has the right to take a legal action in the procedure established by the legislation of the Republic of Kazakhstan.

4. Other requirements taking into account features of rendering the state service

13. The state service is rendered in the building where are provided reference bureau, chairs of expectation and ramps for servicing of uslugopoluchatel physically challenged.

14. Addresses of places of rendering the state service are placed on Internet resource of the Ministry: www.mtc.gov.kz (in the subsection "State Services" of the Section "Committee of Transport Control") and at the stands located in rooms of service providers.

15. Information on procedure for rendering the state service can also be obtained by phone single contact center concerning rendering the state services: 1414.

Appendix

to the Standard of the state service "Certification of Faces of Command Structure of Courts"

form

(Surname, name, in the presence middle name, or

name of the organization of uslugopoluchatel)

__________________________________________

(address of uslugopoluchatel)                   

The receipt on refusal in documents acceptance

According to Item 22-1 of Rules of certification and certification of faces of command structure of the courts which are subject to state registration in the State ship register of the Republic of Kazakhstan, approved by the order of the Government of the Republic of Kazakhstan of August 5, 2011 No. 915, territorial authority of Committee of transport control of the Ministry of Transport and Communications of the Republic of Kazakhstan on _________________ to the area/city refuses documents acceptance on rendering the state service "Certification of Faces of Command Structure of Courts" in view of representation of incomplete document package by you according to the list provided by the standard of the state service namely:

Name of missing documents:

1) _________________________________________________________________________________;

2) _________________________________________________________________________________;

3) …

This receipt is constituted in 2 copies, on one for each party.

 

First name, middle initial, last name (head of the service provider)                                 (signature)

 

Contractor: First name, middle initial, last name _________________________________

________________ phone

Received: First name, middle initial, last name / signature of uslugopoluchatel

"_____" ______________ 20 ___ year

Approved by the Order of the Government of the Republic of Kazakhstan of March 12, 2014, No. 229

Standard of the state service "Certification of Faces of Command Structure of Courts"

1. General provisions

1. The state service "Certification of Faces of Command Structure of Courts" (further - the state service).

2. The standard of the state service is developed by the Ministry of Transport and Communications of the Republic of Kazakhstan (further - the Ministry).

3. The state service appears territorial authorities of Committee of transport control of the Ministry (further - the service provider).

Reception of applications and issue of result of the state service are performed through the Republican state company "Service Center of the Population" of Committee on control of automation of the state services and coordination of activities of service centers of the population of the Ministry of Transport and Communications of the Republic of Kazakhstan (further - TsON).

2. Procedure for rendering the state service

4. Terms of rendering the state service:

1) from the moment of delivery of document package uslugopoluchatel in TsON - issue of the diploma is performed within 30 (thirty) calendar days;

2) issue of motivated refusal is performed within 7 (seven) working days;

3) the most allowed time of expectation in queue for delivery of documents - 15 (fifteen) minutes;

4) the most allowed time of servicing - 20 (twenty) minutes.

5. Form of rendering the state service: paper.

6. Result of rendering the state service - the diploma or the motivated answer about refusal in provision of the state service on paper.

7. The state service is rendered on free basis to physical persons (further - uslugopoluchatel).

8. Working schedule TsON: Monday through Saturday inclusive, in compliance the working schedule from 9:00 to 20:00 o'clock, without interruption for lunch, except days off and holidays, according to the labor law of the Republic of Kazakhstan.

Receiving and delivery of results are performed according to the procedure of "electronic" queue, without the accelerated servicing, possibly booking of electronic queue by means of the web portal of "the electronic government".

9. The list of documents necessary for rendering the state service in case of the address of uslugopoluchatel (or his representative by proxy) in TsON:

1) the statement in any form;

2) the identity certificate or the passport (the original is provided for identification of uslugopoluchatel);

3) copies of documents on the higher or postsecondary education (diploma);

4) the document confirming swimming years of service;

5) the conclusion of medical commission about suitability to work on the vessel;

6) of two photos in size 3, 5kh centimeter 4,5.

Uslugopoluchatel represents originals of documents for reconciliation.

The data of the document proving the identity of uslugopoluchatel being the state information resource, the employee of TsON receives from the corresponding state information systems in electronic form, the authorized person of state body certified by the digital signature.

Uslugopoluchatel provides completeness of the provided document package, and also reliability and completeness of data in them.

The service provider receives the written consent of uslugopoluchatel to use of the data which are the secret protected by the law, containing in information systems when rendering the state services if other is not provided by the laws of the Republic of Kazakhstan.

In case of delivery of documents in TsON specified in Item 9 of this standard of the state service, the receipt on acceptance of the relevant documents is issued to uslugopoluchatel with indication of:

1) numbers and dates of reception of an application;

2) names of required state service;

3) names and the number of the enclosed documents;

4) date (time) and place of issue of documents;

5) surnames, name and middle name of the employee of TsON which adopted the statement on document creation.

The service provider after provision of TsON of document package within ten working days sends by means of express communication the notification to TsON on terms of holding examination.

After receipt of the notification on terms of holding examination of TsON informs uslugopoluchatel within one working day and by means of "barrier-free" servicing performs issue of the notification of the service provider to uslugopoluchatel.

Issue of result of rendering the state service to uslugopoluchatel is performed by the employee of TsON by means of "barrier-free" servicing based on the receipt in the time specified in it in case of personal visit under list and on presentation of the identity document or power of attorney.

10. The refusal bases in issue of the diploma are discrepancies of the submitted documents specified in Item 9 of this standard of the state service, to requirements of rules of certification and certification of faces of command structure of the courts which are subject to state registration in the State ship register of the Republic of Kazakhstan in terms according to item 4 of this standard of the state service.

In case of representation by uslugopoluchatel of incomplete document package according to the list, stipulated in Item 9 these standards of the state service, the employee of TsON refuses reception of an application and issues the receipt on refusal in documents acceptance according to appendix to this standard of the state service.

3. Procedure for appeal of decisions, actions (failure to act) of service providers and (or) their officials, TsON and (or) their workers concerning rendering the state services

11. Appeal of decisions, actions (bezdeystviye) of the service provider and (or) his officials concerning rendering the state services: the claim is submitted addressed to the head of the service provider to the address specified in Item 14 of the standard of the state service or addressed to the head of the Ministry of the address: 010000, city of Astana, Prospekt Kabangbai of the batyr 32/1, e-mail address: mtc@mtc.gov.kz, phone (8-7172) 24-13-12 or on the blog of the Minister of Transport and Communications of the Republic of Kazakhstan (the "Blog of the Minister of Transport and Communications of the Republic of Kazakhstan" page of Internet resource of the Ministry of the address: www.mtc.gov.kz).

The claim is submitted in writing by mail or purposely through office of the service provider, or the Ministry, in the working days.

Confirmation of adoption of the claim is its registration (stamp, the entering number and date) in office of the service provider, or the Ministry, with indication of surname and initials of person which accepted the claim, term and the place of receipt of the answer to the made complaint. After registration the claim goes to the head of the service provider, or the Ministry, for determination of the executive in charge and acceptance of adequate measures.

Appeal of decisions, actions (bezdeystvy) TsON and (or) its workers concerning rendering the state services: the claim is submitted addressed to the head of TsONa to the addresses and phones specified on the TsONa Internet resource: www.con.gov.kz.

Confirmation of adoption of the claim in office of TsONa which arrived as if on purpose, and mail, is its registration (stamp, the entering number and registration date are put down on the second copy of the claim or the cover letter to the claim). After registration the claim goes to the head of TsONa for determination of the executive in charge and acceptance of adequate measures.

The claim of uslugopoluchatel which arrived to the service provider, the Ministry, or TsONa is subject to consideration within five working days from the date of its registration.

In case of disagreement with results of the rendered state service the uslugopoluchatel can address with the claim to authorized body by assessment and control of quality of rendering the state services.

The claim of uslugopoluchatel which arrived to authorized body by assessment and control of quality of rendering the state services is subject to consideration within fifteen working days from the date of its registration.

In the claim of physical person - its surname, name, and also at will middle name, the postal address are specified.

Disclaimer! This text was translated by AI translator and is not a valid juridical document. No warranty. No claim. More info