ORDER OF THE GOVERNMENT OF THE REPUBLIC OF KAZAKHSTAN

of March 11, 2014 No. 219

About approval of standards of the state services of the Ministry of Defence of the Republic of Kazakhstan

According to the subitem 3) of article 6 of the Law of the Republic of Kazakhstan of April 15, 2013 "About the state services" the Government of the Republic of Kazakhstan DECIDES:

1. Approve enclosed:

1) standard of the state service "Issue to Recruits of Certificates of Addition to Draft Sites";

2) standard of the state service "Issue of Military IDs (Temporary Certificates instead of Military IDs) to Reserve Officers";

3) standard of the state service "Issue of Military IDs (Temporary Certificates instead of Military IDs) to Soldiers, Sergeants of Inventory";

4) standard of the state service "Certification to Participants of the Great Patriotic War, Soldiers Internationalists, Participants of Recovery From the Accident on the Chernobyl Nuclear Power Plant";

5) standard of the state service "Issue of References to Persons Having Privileges (Participants of the Great Patriotic War, Liquidators of the Chernobyl Accident, Soldiers Internationalists)";

6) standard of the state service "Issue of Certificates of Confirmation of Passing of Military Service";

7) standard of the state service "Issue of Certificates of the Citizen's Relation to Military Service";

8) standard of the state service "Apostilization of Archival References and Copies of the Archive Documents Coming from the Central Archive of the Ministry of Defence of the Republic of Kazakhstan".

2. Recognize invalid some decisions of the Government of the Republic of Kazakhstan according to appendix to this resolution.

3. This resolution becomes effective after ten calendar days after day of its first official publication.

Approved by the Order of the Government of the Republic of Kazakhstan of March 11, 2014, No. 219

Standard of the state service "Issue to Recruits of Certificates of Addition to Draft Sites"

1. General provisions

1. The state service "Issue to Recruits of Certificates of Addition to Draft Sites" (further - the state service).

2. The standard of the state service is developed by the Ministry of Defence of the Republic of Kazakhstan.

3. The state service appears the Ministry of Defence of the Republic of Kazakhstan (further - the service provider).

Documents acceptance and issue of results of the state service is performed through:

1) the Republican state company on the right of economic maintaining "Service center of the population" of Committee on control of automation of the state services and coordination of activities of service centers of the population of the Ministry of Transport and Communications of the Republic of Kazakhstan (further - the center);

2) local authorities of military management (further - MOVU).

2. Procedure for rendering the state service

4. Term of rendering the state service:

in case of the appeal to MOVU or the center (day of reception of applications and documents does not enter rendering service in time):

1) from the moment of delivery of document package uslugopoluchatel - 30 (thirty) working days;

2) the most allowed time of expectation for delivery of document package - no more than 15 (fifteen) minutes;

3) the most allowed time of servicing of uslugopoluchatel - no more than 15 (fifteen) minutes.

5. Form of rendering the state service: paper.

6. Issue to recruits of certificates of addition to draft sites is result of rendering the state service. Form of provision of result of rendering the state service: paper.

7. The state service is rendered to physical persons free of charge (further - uslugopoluchatel).

8. Working schedule:

1) MOVA - Monday through Friday from 9:00 to 18:00 o'clock, lunch break from 13:00 to 15:00 o'clock, except days off and holidays, according to the labor law of the Republic of Kazakhstan. The state service is rendered in turn, without making an appointment and the accelerated servicing;

2) the center - Monday through Saturday from 9:00 till 20:00 o'clock without interruption, except days off and holidays, according to the labor law of the Republic of Kazakhstan.

Acceptance is performed according to the procedure of "electronic queue", without the accelerated servicing, possibly booking of electronic queue by means of the portal.

9. List of the documents necessary for rendering the state service in case of the address of uslugopoluchatel (or his representative by proxy):

in MOVU:

1) when losing the certificate of addition:

the statement according to appendix 1 to this standard of the state service;

the identity certificate (for identification of the personality);

two photos 3х4;

2) in case of spoil of the certificate of addition:

the statement according to appendix 1 to this standard of the state service;

the original of the available certificate of addition;

the identity certificate (for identification of the personality);

two photos 3х4;

3) in case of change of surname, name, middle name or other accounting data:

the statement according to appendix 1 to this standard of the state service;

original of the certificate of addition;

two photos 3х4;

in the center:

1) when losing the certificate of addition:

the statement according to appendix 1 to this standard of the state service;

the identity certificate (for identification of the personality);

two photos 3х4;

2) in case of spoil of the certificate of addition:

the statement according to appendix 1 to this standard of the state service;

the original of the available certificate of addition;

the identity certificate (for identification of the personality);

two photos 3х4;

3) in case of change of surname, name, middle name or other accounting data:

the statement according to appendix 1 to this standard of the state service;

original of the certificate of addition;

two photos 3х4.

Data on the identity documents of uslugopoluchatel, the authorized representative of uslugopoluchatel and documents certifying powers on representation - in case of the address of the representative of uslugopoluchatel, the data containing in the state information systems, the employee of the center receives from the corresponding state information systems.

In case of receipt of the state service through the center, the uslugopoluchatel gives the written consent to use of the data which are the secret protected by the law, containing in information systems in the form provided by the center if other is not provided by the laws of the Republic of Kazakhstan.

The employee of the center shall adopt the statement of uslugopoluchatel in the presence at it complete document package according to the list provided by the standard of the state service.

In case of documents acceptance through the center or MOVU the receipt on acceptance of the relevant documents is issued to uslugopoluchatel with indication of:

1) numbers and dates of reception of an application;

2) type of required state service;

3) quantities and names of the enclosed documents;

4) date (time) and place of issue of documents;

5) surnames, name, middle name of the employee of the center or MOVU which adopted the statement on document creation.

In the center issue of ready documents to uslugopoluchatel is performed based on the receipt in case of presentation of the identity certificate or power of attorney.

In cases if the uslugopoluchatel did not address for result of service in the specified time, the center provides their storage within one month then transfers them in MOVU for further storage.

In case of the appeal of uslugopoluchatel to the center behind receipt of ready documents after one month, the center within one working day makes request in MOVA. MOVA within one working day sends ready documents to the center for the subsequent transfer to uslugopoluchatel.

10. In case of representation by uslugopoluchatel of incomplete document package according to the list, stipulated in Item 9 these standards of the state service, the employee of the center refuses reception of an application and issues the receipt on refusal in documents acceptance in form according to appendix 2 to this standard of the state service.

3. Procedure for appeal of decisions, actions (failure to act) of the service provider and (or) his officials, service centers of the population and (or) their workers concerning rendering the state services

11. Appeal of decisions, actions (failure to act) of the service provider and (or) his officials, the centers and (or) their workers concerning rendering the state services:

1) the claim is submitted addressed to the head of the service provider to the address specified on Internet resource of the Ministry of Defence of the Republic of Kazakhstan to www.mod.gov.kz., or addressed to the head of the Ministry of Defence of the Republic of Kazakhstan to the address: 010000, city of Astana, Ulitsa Dostyk, house 14.

The claim is submitted in writing by mail or purposely through office of the service provider, in the working days.

Confirmation of adoption of the claim is its registration (stamp, the entering number and date) in office of the service provider, with indication of surname and initials of person which accepted the claim, term and the place of receipt of the answer to the made complaint. After registration the claim goes to the head of the service provider for determination of the executive in charge and acceptance of adequate measures;

2) the claim to actions (failure to act) of the employee of the center goes uslugopoluchatel by the address to the head of the center for the addresses and phones specified on Internet resource of the center: www.con.gov.kz.

Confirmation of adoption of the claim in the office of the center which arrived as if on purpose, and mail, is its registration (stamp, the entering number and registration date are put down on the second copy of the claim or in the cover letter to the claim). After registration the claim goes to the head of the center for determination of the executive in charge and acceptance of adequate measures.

The claim of uslugopoluchatel which arrived to the service provider or the Center is subject to consideration within five working days from the date of its registration. The motivated answer about results of consideration of the claim goes to uslogopoluchatel by mail, or is issued purposely in office of the service provider.

In case of the address through the portal information on procedure for appeal can be obtained by phone single contact center concerning rendering the state services: 1414.

When sending the claim through the portal information on the address which is updated during processing of the address by the service provider is available to uslugopoluchatel from "private office" (mark about delivery, registration, execution, the answer about consideration or refusal in consideration).

In case of disagreement with results of the rendered state service the uslugopoluchatel can address with the claim to authorized body by assessment and control of quality of rendering the state services.

The claim of uslugopoluchatel which arrived to authorized body by assessment and control of quality of rendering the state services is subject to consideration within fifteen working days from the date of its registration.

12. In disagreement cases with results of the rendered state service the uslugopoluchatel has the right to take a legal action in the procedure established by the legislation of the Republic of Kazakhstan.

4. Other requirements taking into account features of rendering the state service including rendered electronically and through service centers of the population

13. In the center conditions for servicing of uslugopoluchatel with limited opportunities are provided (ramps). In the hall reference bureau, the terminal of electronic queue, chair for expectation, information stands with samples of filled forms are located.

14. Uslugopoluchatelyam which for health reasons have no possibility of corporal appearance in the center, documents acceptance, necessary for rendering the state service is made by employees of the center (when filling paper) with departure at the place of residence of uslugopoluchatel.

15. Addresses of places of rendering the state service are placed on Internet resource of the Ministry of Defence of the Republic of Kazakhstan: www.mod.gov.kz, and also on Internet resource of the Republican state company "Service Center of the Population" of Committee on control of automation of the state services and coordination of activities of service centers of the population of the Ministry of Transport and Communications of the Republic of Kazakhstan: www.con.gov.kz. The possibility of receipt of information on the status of rendering the state service is not provided in the mode of remote access.

16. Information on procedure for rendering the state service can be obtained by phone single contact center: 1414.

Appendix 1

to the Standard of the state service "Issue to Recruits of Certificates of Addition to Draft Sites"

To the head of department (department) of cases

defenses _______________________________

                    (area (city)

_______________________________________

                      (areas)

The statement for issue of the military ID (the certificate of addition to the draft site)

1. ________________________________________________________________________________________________

                                                                      (surname, name and middle name)

2. ________________________________________________________________________________________________

                                                                  (number month, year of birth,

Disclaimer! This text was translated by AI translator and is not a valid juridical document. No warranty. No claim. More info