of February 26, 2014 No. 153
About approval of standards of the state services in the sphere of geology and use of water resources
According to the subitem 3) of article 6 of the Law of the Republic of Kazakhstan of April 15, 2013 "About the state services" the Government of the Republic of Kazakhstan DECIDES:
1. Approve enclosed:
2. This resolution becomes effective after ten calendar days after day of its first official publication.
Prime Minister of the Republic of Kazakhstan
S. Akhmetov
Approved by the Order of the Government of the Republic of Kazakhstan of February 26, 2014, No. 153
1. The state service "Coordination of Permission to the Water Preserving Actions Directed to Prevention of Depletion of Underground Water Objects" (further - the state service).
2. The standard of the state service is developed by the Ministry of the industry and new technologies of the Republic of Kazakhstan (further - the Ministry).
3. The state service appears Committee of geology and subsurface use of the Ministry (further - the service provider).
Reception of applications and issue of results of rendering the state service are performed through office of the service provider.
4. Term of rendering the state service:
1) from the moment of delivery of document package to the service provider - no later than 10 (ten) working days;
The most allowed time of expectation constitutes 2) no more than 30 (thirty) minutes;
The most allowed time of servicing of the receiver of the state service constitutes 3) no more than 10 (ten) minutes;
5. Form of the rendered state service - paper.
6. Result of rendering the state service - coordination of permission to the water preserving actions directed to prevention of depletion of underground water objects.
Form of provision of result of rendering the state service: paper.
7. The state service is rendered to physical persons and legal entities (further - uslugopoluchatel) on free basis.
8. The working schedule of the service provider - Monday through Friday from 9-00 till 18-30 o'clock, with lunch break from 13-00 till 14-30 o'clock, except days off and holidays, according to the labor law of the Republic of Kazakhstan.
9. List of the documents necessary for rendering the state service in case of the address of uslugopoluchatel (or his representative by proxy):
1) the statement in any form;
2) the program of the water preserving actions directed to prevention of depletion of underground water objects;
3) for legal entities - notarized the copy of the certificate * or the certificate of state registration (re-registration) of the legal entity;
4) for physical persons - the copy of the identity certificate;
when giving by uslugopoluchatel of all necessary documents:
to the service provider (purposely or by mail) - confirmation of adoption of the statement on paper is the mark in its copy about registration in office of the service provider with indication of date and time of acceptance of document package.
Note: * The certificate on the state (accounting) registration (re-registration) of the legal entity (branch, representation) issued before enforcement of the Law the Republic of Kazakhstan of December 24, 2012 "About modification and amendments in some legal acts of the Republic of Kazakhstan concerning state registration of legal entities and accounting registration of branches and representations" is valid before the termination of activities of the legal entity;
10. Appeal of decisions, actions (bezdeystviye), the service provider and (or) their officials concerning rendering the state services: the claim is submitted addressed to the head of the service provider, or the head of the Ministry, to the address specified in Item 12 of the standard of the state service or addressed to the head of the Ministry of the address: 010000, city of Astana, Prospekt Kabangbai of the batyr, 32/1, building "Transport Tower", No. office 2117, phone: 8 (7172) 24-04-75, 29-08-48.
The claim is submitted in writing by mail or purposely through office of the service provider or the Ministry.
Confirmation of adoption of the claim is its registration (stamp, the entering number and date) in office of the service provider, or the Ministry with indication of surname and initials of person which accepted the claim, term and the place of receipt of the answer to the made complaint. After registration the claim goes to the head of the service provider, for determination of the executive in charge and acceptance of adequate measures.
The claim of uslugopoluchatel which arrived to the service provider or the ministry is subject to consideration within five working days from the date of its registration. The motivated answer about results of consideration of the claim goes to uslugopoluchatel by means of mail service, or is issued purposely in office of the service provider, or the Ministry.
After sending the claim through the portal from "private office" information on the claim which is updated during its processing in state body is available to uslugopoluchatel (mark about delivery, registration, execution, the answer by results of consideration or refusal in consideration).
Obtains information on procedure for appeal of actions (failure to act) for the worker of the service provider by phone single contact center concerning rendering the state services: 1414.
In case of disagreement with results of the rendered state service the uslugopoluchatel addresses with the claim to authorized body by assessment and control of quality of rendering the state services.
The claim of uslugopoluchatel which arrived to authorized body by assessment and control of quality of rendering the state services is subject to consideration within fifteen working days from the date of its registration.
11. In disagreement cases with results of the rendered state service, the uslugopoluchatel takes a legal action in the procedure established by the legislation of the Republic of Kazakhstan.
12. Addresses of places of rendering the state service are placed on Internet resource of the service provider - www.geology.kz the Section "State Services".
13. Uslugopoluchatel has possibility of receipt of information on procedure and the status of rendering the state service by means of single contact center.
14. Contact telephone numbers of service desks concerning rendering the state service: 8 (7172) 74 36 55, 74 34 59. Single contact center concerning rendering the state services: 1414.
Approved by the Order of the Government of the Republic of Kazakhstan of February 26, 2014, No. 153
1. The state service "Coordination of the Project Documentation on Carrying Out Drilling and Other Mining Operations, Construction Projects of Communications through Underground Water Objects" (further - the state service).
2. The standard of the state service is developed by the Ministry of the industry and new technologies of the Republic of Kazakhstan (further - the Ministry).
3. The state service appears Committee of geology and subsurface use of the ministry (further - the service provider).
Reception of applications and issue of results of rendering the state service are performed through office of the service provider.
4. Term of rendering the state service:
1) from the moment of delivery of document package to the service provider - no later than 15 (fifteen) calendar days;
The most allowed time of expectation for submission of documents constitutes 2) no more than 30 (thirty) minutes;
The most allowed time of servicing of the receiver of the state service constitutes 3) no more than 10 (ten) minutes;
5. Form of the rendered state service - paper.
6. Result of rendering the state service - coordination of the project documentation on carrying out drilling and other mining operations, construction projects of communications through underground water objects.
Form of provision of result of rendering the state service: paper.
7. The state service is rendered to physical persons and legal entities (further - uslugopoluchatel) on free basis.
8. The working schedule of the service provider - Monday through Friday from 9-00 till 18-30 o'clock, with lunch break from 13-00 till 14-30 o'clock, except days off and holidays, according to the labor law of the Republic of Kazakhstan.
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The document ceased to be valid since September 5, 2015 according to Item 1 of the Order of the Government of the Republic of Kazakhstan of August 28, 2015 No. 678