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The document ceased to be valid since  September 19, 2015 according to Item 1 of the Order of the Government of the Republic of Kazakhstan of September 7, 2015 No. 751

ORDER OF THE GOVERNMENT OF THE REPUBLIC OF KAZAKHSTAN

of December 31, 2013 No. 1559

About approval of standards of the state services in questions of civil registration and apostilization

According to the subitem 3) of article 6 of the Law of the Republic of Kazakhstan of April 15, 2013 "About the state services" the Government of the Republic of Kazakhstan DECIDES:

1. Approve enclosed:

1) standard of the state service "Registration of the Birth, including Modification, Amendments and Corrections in Civil Registration";

2) standard of the state service "Registration of Marriage (Matrimony), including Modification, Amendments and Corrections in Civil Registration";

3) standard of the state service "Issue of Repeated Certificates or Certificates of Civil Registration";

4) standard of the state service "Paternity Proof Registration, including Modification, Amendments and Corrections in Civil Registration";

5) standard of the state service "Registration of Change of Name, Middle Name, Surname, including Modification, Amendments and Corrections in Civil Registration";

6) standard of the state service "Recovery of Civil Registrations";

7) standard of the state service "Registration of Death, including Modification, Amendments and Corrections in Civil Registration";

8) standard of the state service "Registration of Adoption (Adoption), including Modification, Amendments and Corrections in Civil Registration";

9) standard of the state service "Registration of Annulment of Marriage (Matrimony), including Modification, Amendments and Corrections in Civil Registration";

10) standard of the state service "Apostilization of the Official Documents Coming from Judicial Authorities and Other State Bodies, and also Notaries of the Republic of Kazakhstan".

2. This resolution becomes effective after ten calendar days after day of its first official publication.

Prime Minister of the Republic of Kazakhstan

S. Akhmetov

Approved by the Order of the Government of the Republic of Kazakhstan of December 31, 2013, No. 1559

Standard of the state service "Registration of the Birth, including Modification, Amendments and Corrections in Civil Registration"

1. General provisions

1. The state service "Registration of the Birth, including Modification, Amendments and Corrections in Civil Registration" (further - the state service).

2. The standard of the state service is developed by the Ministry of Justice of the Republic of Kazakhstan (further - the Ministry).

3. The state service appears territorial authorities of justice (further - the service provider).

Reception of applications and issue of result of rendering the state service is performed on alternative basis through:

1) service provider;

2) the republican state company on the right of economic maintaining "Service center of the population" of Committee on control of automation of the state services and coordination of activities of service centers of the population of the Ministry of Transport and Communications of the Republic of Kazakhstan (further - the center);

3) web portal of "the electronic government": www.e.gov.kz (further - the portal).

2. Procedure for rendering the state service

4. Terms of rendering the state service:

1) from the moment of delivery of document package:

to the service provider or in the center - 2 (two) working days (day of acceptance does not enter rendering the state service in time);

in need of additional verification of documents, stipulated in Item 9 these standards of the state service, the term of rendering service is prolonged up to 15 (fifteen) calendar days, in need of request in other state bodies, the term of rendering the state service is prolonged no more than for 15 (fifteen) calendar days with the notification of uslugopoluchatel within 2 (two) working days from the moment of prolongation of term of consideration;

in case of registration of the birth of the child with violation of fixed term the state service is rendered within 15 (fifteen) calendar days;

the statement for modification, amendments and corrections in the birth statement is considered within 15 (fifteen) calendar days, in the presence of the electronic version of assembly records across the Republic of Kazakhstan on the Central server of the State database about physical persons, in need of request in other state bodies, the term of rendering service is prolonged no more than for 15 (fifteen) calendar days with the notification of uslugopoluchatel within 2 (two) working days;

2) on the portal - receipt of the notification on setting a date, time of registration of the birth within one working day;

3) the most allowed time of expectation for delivery of document package uslugopoluchatel:

to the service provider - 20 (twenty) minutes;

in the center - 15 (fifteen) minutes;

4) the most allowed time of servicing of uslugopoluchatel:

the service provider - 20 (twenty) minutes;

in the center - 15 (fifteen) minutes.

5. Form of rendering the state service: electronic (partially automated) and (or) paper.

6. Result of rendering the state service:

1) at the service provider:

registration of the birth and issue of the certificate about the births on paper in case of presentation of the identity document;

issue of the new certificate with the made changes, amendments and corrections, ratified the service provider who issued the paper document in case of presentation of the identity document.

2) in the center:

issue of the certificate of birth on paper, in case of presentation of the identity document;

issue of the new certificate with the made changes, amendments and corrections, ratified the service provider who issued the paper document in case of presentation of the identity document.

3) on the portal - the notification on acceptance of the electronic statement and setting a date of registration of the birth in electronic form certified by the EDS of the authorized person of the service provider.

Issue of ready documents in case of the address through the portal is performed in the center.

7. The state service is rendered for a fee/free of charge.

State registration of the birth appears free of charge.

For issue of the certificate in connection with change, amendment, correction and recovery of the birth statement the state fee in the amount of 0,5 of monthly settlement indicators is collected.

The amount of the state fee is estimated at the rates established by the Code of the Republic of Kazakhstan of December 10, 2008 "About taxes and other obligatory payments in the budget (Tax code)" and enlisted in the place of making of legally significant actions and (or) issues of documents by authorized state bodies or officials.

In the center the state fee is paid through bank institutions which issue the payment document confirming the size and payment date.

When giving electronic request for rendering the state service through the portal payment is performed through payment gateway of "the electronic government" (further - PShEP).

8. Working schedule:

1) the service provider - Monday through Friday inclusive from 9:00 till 18:30 o'clock, break from 13:00 till 14:30 o'clock, except days off and holidays, according to the labor law of the Republic of Kazakhstan. The state service is rendered in turn, without making an appointment and the accelerated servicing;

2) the center - Monday through Saturday inclusive from 9:00 to 20:00 o'clock without interruption, except days off and holidays, according to the labor law of the Republic of Kazakhstan and according to the established working schedule.

The state service is rendered according to the procedure of "electronic" queue, without the accelerated servicing, possibly booking of electronic queue by means of the portal.

3) the portal - round the clock (except for technical breaks in connection with carrying out repair work).

9. The list of necessary documents for registration of the birth in case of the address of uslugopoluchatel to the service provider or in the center:

1) the identity document (for identification of the personality);

2) the statement of the established form according to appendix 1 to this standard of the state service;

3) the copy of the certificate on marriage (matrimony) of parents, for persons which registered scrap till 2008;

4) the health certificate on the birth or the copy of the judgment on factual determination of the birth (in case of lack of data in information system);

5) notarially certified power of attorney, in case of the address of the representative of uslugopoluchatel.

In case of registration of the birth of the child with violation of fixed term are in addition applied:

1) explanatory notes of parents;

2) the reference of territorial authority of justice in the birthplace of the child and the residence of parents about lack of the birth record (in case of the child's birth till 2008);

3) the medical certificate about health of the child in the place of its accommodation (issued no later than 7 days from the moment of the address);

4) notarially certified power of attorney, in case of the address of the representative of uslugopoluchatel.

The list of necessary documents for modification, amendments and corrections of the birth record in case of the address of uslugopoluchatel to the service provider or in the center:

1) the identity document (for identification of the personality);

2) the statement of the established form according to appendix 2 to this standard of the state service;

3) the certificate of birth of uslugopoluchatel, in case of loss of the original certificate - the certificate of registration of the birth;

4) the documents confirming need of modification, amendment and correction;

5) the document confirming payment in the budget of the state fee or the document which is the basis for provision of tax benefits;

6) notarially certified power of attorney, in case of the address of the representative of uslugopoluchatel.

In case of acceptance of necessary documents for rendering the state service through the service provider the receipt is issued to uslugopoluchatel with indication of:

1) dates of reception of an application;

2) the number of the enclosed documents;

3) dates, time of issue of documents;

4) surnames, name, middle name of the specialist who adopted the statement on document creation.

If registration was made after 2008, the service provider and the employee of the center receives data on identity documents of uslugopoluchatel, and also registration certificates of acts of civil status from the corresponding state information systems in the form of the electronic documents certified by the EDS of authorized persons of state bodies.

The employee of the service provider or the employee of the center verifies authenticity of originals of documents with the data provided from the state information systems of state bodies then returns originals to uslugopoluchatel.

In case of rendering the state service through the center the uslugopoluchatel represents the written consent to use of the data which are the secret protected by the law, containing in information systems in the form provided by the center if others are not provided by the laws of the Republic of Kazakhstan.

In case of acceptance of necessary documents for rendering the state service through the center the receipt on acceptance of the relevant documents is issued to uslugopoluchatel with indication of:

1) numbers and dates of acceptance of request;

2) type of required state service;

3) quantities and the name of the enclosed documents;

4) date (time) and place of issue of documents;

5) surnames, name, middle name of the employee of the center which adopted the statement on document creation;

6) surnames, name, middle name of uslugopoluchatel, surname, name, middle name of the authorized representative and their contact telephone numbers.

In case of the address on the portal:

1) the request in electronic form certified by the EDS of uslugopoluchatel;

2) if civil registration is made till 2008, the document in the form of the scanned copy is attached to electronic request.

10. In case of provision by uslugopoluchatel of incomplete document package according to the list, stipulated in Item 9 these standards of the state service, the employee of the center refuses reception of an application and issues the receipt on refusal in documents acceptance in form according to appendix 3 to this standard of the state service.

3. Procedure for appeal of decisions, actions (failure to act) of the central state bodies, and also service providers and (or) their officials, service centers of the population and (or) their workers concerning rendering the state services

11. Appeal of decisions, actions (bezdeystviye) of the central state bodies, the service provider and (or) his officials, the center and (or) their workers concerning rendering the state services:

1) the claim is submitted addressed to the head of the service provider to the address specified in Item 14 of this standard of the state service or addressed to the head of the Ministry of the address: 010000, city of Astana, Ulitsa Orynbor, 8, entrance 13, phone: 8 (7172) 74-07-37.

The claim is accepted in writing by mail or purposely through office of the service provider, or the Ministry, in the working days.

Confirmation of adoption of the claim is its registration (stamp, the entering number and date) in office of the service provider, or the Ministry, with indication of surname and initials of person which accepted the claim, term and the place of receipt of the answer to the made complaint. After registration the claim goes to the head of the service provider, or the Ministry, for determination of the executive in charge and acceptance of adequate measures.

2) the claim to actions (failure to act) of the employee of the center goes to the head of the center for the addresses and phones specified in Item 14 of this standard of the state service.

Confirmation of adoption of the claim in the office of the center which arrived as if on purpose, and mail, is its registration (stamp, the entering number and registration date are put down on the second copy of the claim or in the cover letter to the claim). After registration the claim goes to the head of the center for determination of the executive in charge and acceptance of adequate measures.

The claim of uslugopoluchatel which arrived to the service provider of the Ministry or the center is subject to consideration within five working days from the date of its registration. The motivated answer about results of consideration of the claim goes to uslogopoluchatel by mail or is issued purposely in office of the service provider or the Ministry.

In case of the address through the portal information on procedure for appeal can be obtained by phone single contact center concerning rendering the state services 1414.

When sending the claim through the portal information on the address which is updated during processing of the address by the service provider is available to uslugopoluchatel from "private office" (mark about delivery, registration, execution, the answer about consideration or refusal in consideration).

In case of disagreement with results of the rendered state service the uslugopoluchatel can address with the claim to authorized body by assessment and control of quality of rendering the state services.

The claim of uslugopoluchatel which arrived to authorized body by assessment and control of quality of rendering the state services is subject to consideration within fifteen working days from the date of its registration.

12. In disagreement cases with results of the rendered state service, the uslugopoluchatel has the right to take a legal action in the procedure established by the legislation of the Republic of Kazakhstan.

4. Other requirements taking into account features of rendering the state service including rendered electronically and through service centers of the population

13. Documents acceptance, necessary for rendering the state service from uslugopoluchatel who for health reasons cannot personally be in the center is performed by the employee of the center with departure at the place of residence of uslugopoluchatel.

14. Addresses of places of rendering the state service are placed on Internet resources:

the service provider there is www.adilet.qov.kz, the Section "State Services";

the center there is www.con.gov.kz.

15. Uslugopoluchatel has possibility of receipt of the state service electronically through the portal on condition of EDS availability.

16. Uslugopoluchatel has possibility of receipt of information on procedure and the status of rendering the state service in the mode of remote access by means of single contact center concerning rendering the state services.

17. Contact telephone number of service desk concerning rendering the state service: 8 (7172) 58 00 58. Single contact center concerning rendering the state services: 1414.

Appendix 1

to the Standard of the state service "Registration of the Birth, including Modification, Amendments of Corrections in Civil Registration"

IN ___________________________________

(name of registering body)

from __________________________________

(First name, middle initial, last name, living to the address):

_____________________________________

_____________________________________

ud. identity No. ______________________

                  (number by whom and when it is issued)

Statement for registration of the birth

Information about the child:

Surname __________________________________ Name _________________________________ Middle name ______________________

Birth date "__" ____________ 20 __. Floor _______________________________________________________________________

Which child at mother ________________________________________________________________________________

Information about mother:

Surname __________________________________ Name _________________________________ Middle name ______________________

Birth date "___" _________ 20 ___. Nationality ______________________________________________________________

Образование____________________________________________________________________________________________________

Place of employment and должность________________________________________________________________________________________

Family положение_____________________________________________________________________________________________

Date and place of registration of scrap ___________________________________________________________________________________

Number of assembly record about браке_____________________________________________________________________________________

Information about the father:

Surname _________________________________ Name _________________________________ Middle name _______________________

Birth date "___" _________ 20 __ Национальность______________________________________________________________

Образование____________________________________________________________________________________________________

Place of employment and должность________________________________________________________________________________________

"____" ___________ 20 __          signature ______________________________

_______________________________________________________________________________________________________________

(line of separation)

"______" ________ 20 __.  Are taken cognizance _____________________________________________________ documents

 

First name, middle initial, last name receiver of the state service _______________________________

_____________________________________________________________________

Behind receipt of the registration certificate of the birth to be:

"_____" __________ 20 __.

First name, middle initial, last name the specialist who accepted the documents ______________________________

Appendix 2

to the Standard of the state service "Registration of the Birth, including Modification, Amendments of Corrections in Civil Registration"

IN ___________________________________

(name of registering body)

from __________________________________

(First name, middle initial, last name, living to the address):

_____________________________________

_____________________________________

ud. identity No. ______________________

                  (number by whom and when it is issued)

Statement
about modification, amendments and corrections
(necessary to emphasize)

I ask to bring in record of the act about ________________________________ No. _______________ from "___" _________________________.

Following changes, corrections, amendments: ___________________________________________________________________

_______________________________________________________________________________________________________________

About myself I report the following data:

1. Name, middle name (in case of its availability), surname ________________________________________________________________________

2. Birth date ________________________________________________________________________________________________

3. Place рождения_______________________________________________________________________________________________

4. Национальность_______________________________________________________________________________________________

5. Гражданство__________________________________________________________________________________________________

6. Family положение___________________________________________________________________________________________

7. Name, middle name (in case of its availability), surname birth date and birth place of minor children ____________________________

8. The document certifying личность_____________________________________________________________________________

9. Where also as whom works _____________________________________________________________________________________________

10. Relation to military service:

a) where stays on the registry ____________________________________________________________________________________________

b) the name of military unit in which serves ___________________________________________________________________

________________________________________________________________________________________________________________

11. The exact list of areas in which lived and when __________________________________________________________

________________________________________________________________________________________________________________

________________________________________________________________________________________________________________

12. In case of stay under the investigation, court or availability of the criminal record which is not extinguished or not removed in the procedure established by the law to specify about it, for the direction of the corresponding request in state bodies about the notification of reception of an application about change of name, middle name, surname

13. Whether change of name, middle name, surname was made earlier: _______________________________________________________

14. Reason of modification, amendments and corrections: _________________________________________________________

I enclose the following documents confirming need of modification, amendments and corrections to the application:

1) ___________________________________________________      3) _____________________________________________________

2) ___________________________________________________      4) _____________________________________________________

About responsibility for the message of false data it is warned "___" by _____________ 20 __.

________________________________________________________________________________________________________________

                                 (name, middle name, surname of the official who adopted the statement)

with the documents enclosed __________.

Results of consideration will be reported "___" ___________ 20 ____.

 

Specialist __________________________________________________

                                   (name, middle name, surname)

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

(line of separation)

"____" _______ 20 ____ for consideration the statement for modification, amendments and corrections in record of acts of civil is adopted

conditions at gr-ka ________________________________________________________________________________________________

with the documents enclosed ____________________________________________________________________________________.

Results of consideration will be reported "___" ___________ 20 ____.

Specialist _________________________________________________ (name, middle name, surname)

Appendix 3

to the Standard of the state service "Registration of the Birth, including Modification, Amendments of Corrections in Civil Registration"

___________________________

(First name, middle initial, last name or name

uslugopoluchatel)

___________________________

(address of uslugopoluchatel)

The receipt on refusal in documents acceptance

Being guided by Item 2 of article 20 of the Law of the Republic of Kazakhstan of April 15, 2013 "About the state services", the department No. __ branch of RGP "Service Center of the Population" (to specify the address) refuses documents acceptance on rendering the state service (to specify the name of the state service according to the standard of the state service) in view of representation of incomplete document package by you according to the list provided by the standard of the state service namely:

Name of missing documents:

1) ________________________________________________________________________________________________________;

2) ________________________________________________________________________________________________________;

3)...

This receipt is constituted in 2 copies, on one for each party.

 

First name, middle initial, last name (employee of TsON)                          (signature)

Contractor: First name, middle initial, last name _____________________

________________________________ phone

Received: First name, middle initial, last name / signature of uslugopoluchatel

"___" _________ 20 __ year

Approved by the Order of the Government of the Republic of Kazakhstan of December 31, 2013, No. 1559

Standard of the state service "Registration of Marriage (Matrimony), including Modification, Amendments and Corrections in Civil Registration"

1. General provisions

1. The state service "Registration of Marriage (Matrimony), including Modification, Amendments and Corrections in Civil Registration" (further - the state service).

2. The standard of the state service is developed by the Ministry of Justice of the Republic of Kazakhstan (further - the Ministry).

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