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Ministry of Justice

Republic of Moldova

On September 10, 2013 No. 48

THE RESOLUTION OF AGENCY ON REGULATION IN THE FIELD OF ELECTRONIC COMMUNICATIONS AND INFORMATION TECHNOLOGIES OF THE REPUBLIC OF MOLDOVA

of September 10, 2013 No. 48

About approval of the Regulations on provision of public services of electronic communications

(as amended on 22-07-2021)

Based on provisions of parts (3) and (6) Articles 8, Item a) parts (1) Articles 9, Item a) parts (1) Articles 10, Articles 13, Item 6) parts (16) Article 25 and articles 64-65 of the Law on electronic communications No. 241/2007 of (pereopublikovan in the Official monitor of the Republic
Moldova, 2017, Art. No. 399-410, 679), with subsequent changes, Art. 3 and Item f) parts (1) and parts (3) Article 28 of the Marine life protection act of the rights of consumers No. 105/2003 of (pereopublikovan in the Official monitor of the Republic of Moldova, 2011, Art. No. 176-181, 513), with subsequent changes, the DECIDES: Administrative board

1. Approve Regulations on provision of public services of electronic communications it (is applied).

2. Recognize invalid:

1) the Regulations on provision of services of mobile cellular communication of GSM (General terms) approved by the Resolution of Administrative board of the National agency on regulation in the field of telecommunication and information science No. 16 of May 24, 2001. (Official monitor of the Republic of Moldova, 2001, No. 106);

2) the Regulations on provision of services of the fixed telephone communication approved by the Resolution of Administrative board of the National agency on regulation in the field of telecommunication and information science No. 18 of August 16, 2001. (Official monitor of the Republic of Moldova, 2002, No. 1-3);

3) the Resolution of the NAREKIT Administrative board on ensuring execution of requirements of the legislation in the field of protection of the rights of end users No. 22 against August 02, 2010. (Official monitor of the Republic of Moldova, 2010, Art. No. 145-147, 523).

3. This resolution becomes effective in three months from the date of publication in the Official monitor of the Republic of Moldova.

Chairman of the NAREKIT Administrative board

Grigor Varanitsa

Member of the NAREKIT Administrative board

To Yuriye Urs

Appendix

to the Resolution of Administrative board of the National agency on regulation in the field of electronic communications and information technologies of the Republic of Moldova of September 10, 2013 No. 48

Regulations on provision of public services of electronic communications

Chapter I General provisions

1. The regulations on provision of public services of electronic communications (further – the Provision) establish the general principles of regulation of the relations between suppliers of networks of electronic communications public and/or public services of electronic communications (further - suppliers) and end users of these services (further – end users).

2. The purpose of this provision is increase in level of protection of end users in vendor relations by establishment of obligation of provision of accurate information, in particular about transparency of rates and conditions of provision and use of public services of electronic communications, determination of some rights and obligations of suppliers and end users within the relations in the field of electronic communications, and also providing to end users of opportunity to choose services, the prices, quality.

3. The concepts used in this Provision have the following values:

1) Agency – National regulation agency in the field of electronic communications and information technologies;

2) ceased to be valid;

3) the SIM card (Subscriber Identificatio Module) – the physical map (pass, micro or nano-SIM), in which the integrated scheme accumulating information on IMSI (International Mobile Subscriber Identity), information on MSISD (Mobile Statio ISDN Number), necessary information for authentication and enciphering about service package to which the end user has access, other information is built in. On circumstances the SIM card is implied as the U-SIM card (Universal Subscriber Identity Module), the UICC card (Universal Integrated Circuit Card) or the R-UIM card (Removable User Identity Module);

3-1) ESIM the card (embedded SIM) - the digital card which is built in the terminal equipment which allows to activate SIM profile and connection to network of the supplier without application of the physical map (pass, micro or nano - SIM);

4) the PIN code - personal identification number (Personal Identification Number) - the digital code created, as a rule, from 4 figures of confidential nature, appropriated to the SIM card, serving for protection of access to the data containing in the SIM card and to services to which there is access with this card;

4-1) QR code - code prompt reply (Quick Response Code) - two-dimensional bar code (matrix code), the confidential, containing address of system of remote setup the SIM card (the SM-DP server + according to the GSMA specifications) which allows the device to be connected to this system and it is safe to load the SIM profile. After installation and activation of profile the device can be connected to network of this provider;

5) ceased to be valid;

6) ceased to be valid;

7) IMEI (International Mobile Equipment Identity) – the international identification number of the mobile terminal equipment;

8) "Black list" – the list containing numbers IMEI of the mobile terminal equipment which is not permitted for use in mobile network of electronic communications;

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