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The document ceased to be valid since January 3, 2017 according to Item 2 of the Order Order of the Ministry of Justice of Ukraine of December 19, 2016 No. 3698/5

It is registered

Ministry of Justice of Ukraine

June 3, 2013

No. 866/23398

ORDER OF THE MINISTRY OF JUSTICE OF UKRAINE

of May 30, 2013 No. 1018/5

About approval of the Procedure for personal reception of citizens in territorial authorities of management, organizations of execution of punishments, pre-trial detention centers and educational institutions which belong to the sphere of management of the Public penitentiary service of Ukraine

According to article 22 of the Law of Ukraine "About addresses of citizens", the Presidential decree of Ukraine of February 07, 2008 to No. 109 "About first-priority measures concerning ensuring realization and guaranteeing constitutional right on appeals to public authorities and local government bodies" and for the purpose of the proper organization of personal reception of citizens in territorial authorities of management, organizations of execution of punishments, pre-trial detention centers and educational institutions which belong to the sphere of management of the Public penitentiary service of Ukraine, I ORDER:

1. Approve the Procedure for personal reception of citizens in territorial authorities of management, organizations of execution of punishments, pre-trial detention centers and educational institutions which belong to the sphere of management of the Public penitentiary service of Ukraine which is applied.

2. To department of interaction with authorities of the Ministry of Justice of Ukraine (Martynenko S. V.) to submit this order on state registration according to the Presidential decree of Ukraine of October 03, 1992 to No. 493 "About state registration of regulatory legal acts of the ministries and other executive bodies" (with changes).

3. This order becomes effective from the date of its official publication.

4. To impose control over the implementation of this order on the First Deputy Chairman of the Public penitentiary service of Ukraine Sidorenko S. M. and the department of organizational and analytical, documentary and legal support of the Public penitentiary service of Ukraine (Skokov S. I.).

Minister

A. Lavrinovich

Approved by the Order of the Ministry of Justice of Ukraine of May 30, 2013, No. 1018/5

Procedure for personal reception of citizens in territorial authorities of management, organizations of execution of punishments, pre-trial detention centers and educational institutions which belong to the sphere of management of the Public penitentiary service of Ukraine

1. This Procedure determines the main requirements to the organization and carrying out personal reception of citizens in territorial authorities of management, organizations of execution of punishments, pre-trial detention centers and educational institutions which belong to the sphere of management of the Public penitentiary service of Ukraine (further - bodies (organizations) of GPTS of Ukraine).

2. Officials of bodies (organizations) of GPTS of Ukraine who carry out personal reception of citizens in the activities are guided by the Constitution of Ukraine, the Laws of Ukraine "About addresses of citizens", "About public service", the Presidential decree of Ukraine of February 07, 2008 No. 109 "About first-priority measures concerning ensuring realization and guaranteeing constitutional right on appeals to public authorities and local government bodies", the Regulations on the Public penitentiary service of Ukraine approved by the Presidential decree of Ukraine of April 06, 2011 No. 394, other regulatory legal acts and this Procedure.

3. Personal reception of citizens in bodies (organizations) of GPTS of Ukraine is carried out regularly in the established days and hours in certain rooms (reception citizens) equipped with proper stock and provided with legal literature and regulatory legal acts. The entrance to receptions of citizens is performed freely, without execution of omissions.

4. Schedules of personal reception of citizens affirm as bodies (organizations) of GPTS of Ukraine orders of these bodies (organizations).

5. Information on procedure for personal reception of citizens, graphics of personal reception of citizens with indication of surnames of officials which perform acceptance of visitors of time and the place of acceptance are posted on official websites of bodies (organizations) of GPTS of Ukraine and in reception citizens at information stands in available places, free for the overview of citizens.

6. In bodies (organizations) of GPTS of Ukraine from number of persons employed of structural divisions which carry out work with addresses of citizens persons responsible for the organization of personal reception of citizens in these bodies (organizations) are determined.

7. Preliminary record on personal reception of citizens to management of bodies (organizations) of GPTS of Ukraine is carried out by person responsible for the organization of personal reception of citizens in these bodies (organizations), daily, except days off and holidays.

8. During preliminary record the surname, name, middle name, the place of residence of the citizen, content of the raised question what officials or public authorities he addressed and what was made the decision become clear, documents, other materials which are filed by the citizen for reasons for the address are studied.

Clarification of information about the identity of the citizen which do not concern its address is not allowed.

Citizens submit the written addresses stated with observance of requirements of article 5 of the Law of Ukraine "About addresses of citizens" or in oral form briefly state questions which they intend to mention on acceptance.

9. Person responsible for the organization of personal reception of citizens in body (organization) of GPTS of Ukraine, constitutes the list of citizens who showed willingness to get on personal acceptance to management of this body (organization), and reports about it to person authorized on carrying out personal reception of citizens according to the schedule of personal acceptance.

10. Personal reception of citizens is carried out according to the procedure of priority.

In first-priority procedure personal acceptance of such categories of citizens is performed:

women to whom the honorary title of Ukraine "Mother heroine" is given;

disabled people of the Great Patriotic War;

Heroes of Socialist Work;

Heroes of the Soviet Union;

Heroes of Ukraine.

11. Special attention is paid to the solution of questions which veterans of war and veterans of work, disabled people, citizens who suffered as a result of the Chernobyl catastrophic crash, large families, lonely mothers and other citizens who need social protection and support ask.

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