Document from CIS Legislation database © 2003-2021 SojuzPravoInform LLC

LAW OF THE REPUBLIC OF KAZAKHSTAN

of April 15, 2013 No. 88-V ZRK

About the state services

(as amended on 02-01-2021)

This Law governs the public relations in the sphere of rendering the state services.

Chapter 1. General provisions

Article 1. The basic concepts used in this Law

In this Law the following basic concepts are used:

1) The Government for Citizens State corporation (further - the State corporation) - the legal entity created according to the decision of the Government of the Republic of Kazakhstan for rendering the state services, services in issue of specifications on connection to networks of subjects of natural monopolies and services of subjects of the quasi-public sector according to the legislation of the Republic of Kazakhstan, the organization of work on reception of applications on rendering the state services, services in issue of specifications on the connection to networks of subjects of natural monopolies, services of subjects of the quasi-public sector and issue of their results to uslugopoluchatel by the principle of "one window", and also ensuring rendering the state services electronically performing state registration of the rights to real estate in the place of its stay;

1-1) authorized bodies in the sphere of informatization - the central executive body performing management and cross-industry coordination in the sphere of informatization and "the electronic government";

1-2) principles of "one statement" - the form of rendering the state service providing set of several state services rendered based on one statement;

2) the principle of "one window" - the form of centralized rendering the state service providing the minimum participation of uslugopoluchatel in collection and preparation of documents when rendering the state service and restriction of its direct contact with service providers;

3) uslugopoluchatel - physical persons and legal entities, except for the central state bodies, foreign institutions of the Republic of Kazakhstan, local executive bodies of areas, the cities of republican value, the capital, areas, the cities of regional value, akims of areas in the city, the cities of district value, settlements, villages, rural districts;

4) the service provider - the central state bodies, foreign institutions of the Republic of Kazakhstan, local executive bodies of areas, cities of republican value, the capital, areas, cities of regional value, akims of areas in the city, the cities of district value, settlements, villages, rural districts, and also the physical persons and legal entities rendering the state services according to the legislation of the Republic of Kazakhstan;

5) the state service - one of the forms of realization of the separate state functions performed in individual procedure according to the address or without address of uslugopoluchatel and directed to realization of their rights, freedoms and legitimate interests, provision of the corresponding material or non-material benefits by it;

6)  No. 272-VI ZRK is excluded according to the Law of the Republic of Kazakhstan of 25.11.2019;

7) the standard of the state service - the list of the main requirements to rendering the state service including characteristics of process, form, content and result of rendering, and also other data taking into account features of provision of the state service;

8) the register of the state services - the classified list of the state services;

9) Single contact center - the legal entity determined by the Government of the Republic of Kazakhstan, performing functions of directory service on provision to uslugopoluchatel of information on questions of rendering the state and other services and also to state bodies - information on questions of rendering information and communication services;

10) information system of monitoring of rendering the state services - the information system intended for automation and monitoring of process of rendering the state services including rendered through The Government for Citizens State corporation;

10-1) pilot project in the sphere of rendering the state services - implementation of new approaches in the sphere of rendering the state services with research purpose, the analysis of prospects and risk minimization;

11) public monitoring of quality of rendering the state services - activities of physical persons, non-profit organizations for collection, information analysis about the quality level of rendering the state services and development of recommendations;

12) quality evaluation of rendering the state services - activities for determination of efficiency of measures for providing uslugopoluchatel with the available and high-quality state services rendered by the central state bodies, local executive bodies of areas, cities of republican value, the capital, areas, cities of regional value, akims of areas in the city, the cities of district value, settlements, villages, rural districts;

13) the state control of quality of rendering the state services - activities for check, preventive control and monitoring of compliance with law of the Republic of Kazakhstan in the sphere of rendering the state services by the central state bodies, local executive bodies of areas, the cities of republican value, the capital, areas, the cities of regional value, akims of areas in the city, the cities of district value, settlements, villages, rural districts, and also the physical persons and legal entities rendering the state services according to the legislation of the Republic of Kazakhstan;

14) authorized body by assessment and control of quality of rendering the state services - the central state body performing activities for assessment and control of quality of rendering the state services within the competence;

15) automation of process of rendering the state service - the procedure of transformation of administrative processes of the service provider for ensuring rendering the state service electronically;

16) process improvement of rendering the state service - the action directed to simplification of process of rendering the state service, reducing term of rendering the state service, the list of the documents submitted by uslugopoluchatel and also links of process of its rendering including by automation;

17) authorized body in the sphere of rendering state the uslugtsentralny state body performing management and cross-industry coordination in the sphere of rendering the state services;

Warning!!!

This is not a full text of document! Document shown in Demo mode!

If you have active License, please Login, or get License for Full Access.

With Full access you can get: full text of document, original text of document in Russian, attachments (if exist) and see History and Statistics of your work.

Get License for Full Access Now

Disclaimer! This text was translated by AI translator and is not a valid juridical document. No warranty. No claim. More info

Effectively work with search system

Database include more 50000 documents. You can find needed documents using search system. For effective work you can mix any on documents parameters: country, documents type, date range, teams or tags.
More about search system

Get help

If you cannot find the required document, or you do not know where to begin, go to Help section.

In this section, we’ve tried to describe in detail the features and capabilities of the system, as well as the most effective techniques for working with the database.

You also may open the section Frequently asked questions. This section provides answers to questions set by users.

Search engine created by SojuzPravoInform LLC. UI/UX design by Intelliants.