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The document ceased to be valid since November 4, 2014 according to the Order of the Ministry of Foreign Affairs of the Russian Federation of August 28, 2014 No. 16057

It is registered

Ministry of Justice

Russian Federation 

On September 6, 2012 No. 25395

ORDER OF THE MINISTRY OF FOREIGN AFFAIRS OF THE RUSSIAN FEDERATION

of June 9, 2012 No. 8912

About approval of Administrative regulations of the Ministry of Foreign Affairs of the Russian Federation on provision of the state service in registration, issue, prolongation of effective period and recovery of visas of foreign citizens and stateless persons

According to the Federal Law of July 27, 2010 N 210-FZ "About the organization of provision of the state and municipal services" (The Russian Federation Code, 2010, N 31, Art. 4179; 2011, N 15, the Art. 2038, N 27, the Art. 3873, the Art. 3880, N 29, the Art. 4291, N 30 (p. I), the Art. 4587, N 49 (p. V), the Art. 7061), and also the order of the Government of the Russian Federation of May 16, 2011 N 373 "About development and approval of administrative regulations of execution of the state functions and administrative regulations of provision of the state services" (The Russian Federation Code, 2011, N 22, 3169, N 35, of the Art. 5092) I order to the Art.:

1. Approve the enclosed Administrative regulations of the Ministry of Foreign Affairs of the Russian Federation on provision of the state service in registration, issue, prolongation of effective period and recovery of visas of foreign citizens and stateless persons.

2. Recognize invalid:

3. To impose control of execution of the order on the First Deputy Minister of Foreign Affairs of the Russian Federation A. I. Denisov.

 

Minister

S. Lavrov

Appendix

to the Order of the Ministry of Foreign Affairs of the Russian Federation of June 9, 2012 No. 8912

Administrative regulations of the Ministry of Foreign Affairs of the Russian Federation on provision of the state service in registration, issue, prolongation of effective period and recovery of visas of foreign citizens and stateless persons

I. General provisions

Subject of regulation of administrative regulations

1. The administrative regulations of the Ministry of Foreign Affairs of the Russian Federation on provision of the state service in registration, issue, prolongation of effective period and recovery of visas of foreign citizens and stateless persons (further - Administrative regulations) establish:

- the standard on provision of the state service in registration, issue, prolongation of effective period and recovery of visas of foreign citizens and stateless persons (further - the state service);

- structure, the sequence and terms of accomplishment of ministerial procedures (actions), requirements to procedure for their accomplishment performed by the Ministry of Foreign Affairs of the Russian Federation (further - the MFA of Russia), territorial authorities - representations the MFA of Russia in the territory of the Russian Federation (further - representations), the representative offices of the MFA of Russia which are in the check point through frontier of the Russian Federation (further - representations at the check point), consular establishments of the Russian Federation and consular departments of diplomatic representations of the Russian Federation (further - foreign institutions);

- forms of control of execution of Administrative regulations;

- pre-judicial (extrajudicial) procedure for appeal of decisions and actions (failure to act) of the MFA of Russia, representations, representations at the check point and foreign institutions, and also their officials.

Circle of applicants

2. The state service is provided to foreign citizens and stateless persons (further - the applicant).

Requirements to procedure for informing on provision of the state service

3. Location:

- MFA of Russia: 119200, Moscow, Smolenskaya-Sennaya Ploshchad, 32/34;

- Consular department the MFA of Russia (further - Consular department): 119121, Moscow, 1-y Neopalimovsky Pereulok, 12;

- representations: it is given in the appendix N 1 to Administrative regulations;

- representations at the check point: it is given in the appendix N 2 to Administrative regulations;

- foreign institutions: it is given in the appendix N 3 to Administrative regulations.

Working schedule:

- MFA of Russia, Consular department: Monday - Thursday - from 9:00 to 12.00, from 12:45 till 18:00; Friday - from 9:00 to 12.00, from 12:45 till 16:45; Saturday, Sunday, non-working holidays - days off;

- representations: it is given in the appendix N 1 to Administrative regulations;

- representations at the check point: it is given in the appendix N 2 to Administrative regulations;

- foreign institutions: it is given in the appendix N 3 to Administrative regulations.

4. Telephone numbers for enquiries:

- MFA of Russia: (499) 244-16-06;

- Consular department: (499) 244-39-41, number of phone answerphone (499) 244-45-81;

- representations: are given in the appendix N 1 to Administrative regulations;

- representations at the check point: are given in the appendix N 2 to Administrative regulations;

- foreign institutions: are given in the appendix N 3 to Administrative regulations.

Addresses of the official sites and e-mail:

- MFA of Russia: www.mid.ru; e-mail: ministry@mid.ru;

- Consular department: www.kdmid.ru; e-mail: text@dks.ru;

- representations: are given in the appendix N 1 to Administrative regulations;

- representations at the check point: are given in the appendix N 2 to Administrative regulations;

- foreign institutions: are given in the appendix N 3 to Administrative regulations.

Information on the location and working schedules of the MFA of Russia, Consular department, representations, representations at the check point and foreign institutions can be received on telephone numbers for enquiries, on the official sites of the MFA of Russia, Consular department, representations, representations at the check point, foreign institutions, by e-mail, at stands in places of provision of the state service.

Information on the location and the working schedule of the MFA of Russia can also be received with use of the federal state information system "Single Portal of the State and Municipal Services (Functions)" www.gosuslugi.ru (further - the Single portal).

Information on the location and the working schedule of Consular department can be received also by phone answerphone.

The flowchart of provision of the state service is given in the appendix N 4 to Administrative regulations.

5. Information on questions of provision of the state service is provided by duly government civil servants (further - the official) Consular department, representations, representations at the check point and foreign institutions on personal acceptance, according to written addresses, e-mail, telephone numbers for enquiries, phone answerphone and is posted on the official sites of the MFA of Russia, Consular department, representations, representations at the check point and foreign institutions, on the Single portal, and also at stands in places of provision of the state service.

Data on the course of provision of the state service can be received on personal acceptance, according to written addresses, by e-mail and telephone numbers for enquiries.

5.1. Information is provided on the following questions:

- about the locations and working schedules of the MFA of Russia, Consular department, representations, representations at the check point and foreign institutions;

- about the list of the documents necessary for provision of the state service, requirements to their registration;

- about the term of provision of the state service;

- about the list of the bases for refusal in documents acceptance, and also the list of the bases for refusal in provision of the state service;

- about the course of provision of the state service to applicants whose documents are accepted for provision of the state service.

5.2. In case of answers to telephone and oral addresses officials of Consular department, representations, representations at the check point and foreign institutions in detail and in polite (correct) form inform addressed on the questions interesting them. The answer by phone shall begin with information on the name of body which the citizen, surname, name, middle name and position of the official who received phone call called.

5.3. In case of absence at the official who received call, opportunities independently to answer the questions posed the phone call shall be readdressed (is transferred) to other official or the addressed citizen the phone number on which it is possible to obtain necessary information shall be reported.

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