of November 2, 2011 No. 337
About approval of the instruction for forming, acceptance and processing of electronic appeals of the physical persons and legal entities sent with use of the web portal of "the electronic government" to single system of electronic document management of state bodies
According to the Law of the Republic of Kazakhstan "About the electronic document and the electronic digital signature" and the subitem 9) article 6 of the Law of the Republic of Kazakhstan "About informatization", PRIKAZYVAYU:
1. Approve the enclosed Instruction for forming, acceptance and processing of electronic appeals of the physical persons and legal entities sent with use of the web portal of "the electronic government" to single system of electronic document management of state bodies.
2. To department of state policy in information technology field of the Ministry of Communications and information of the Republic of Kazakhstan (Eleusizova K. B.) provide:
1) in the procedure established by the legislation state registration of this order in the Ministry of Justice of the Republic of Kazakhstan;
2) after state registration of this order in the Ministry of Justice of the Republic of Kazakhstan its official publication in mass media and placement on Internet resource of the Ministry of Communications and information of the Republic of Kazakhstan, finishing it to data of state bodies of the Republic of Kazakhstan - participants of the Single system of electronic document management.
3. To impose control of execution of this order on the vice-Minister of Communications and information of the Republic of Kazakhstan Sarsenova S. S.
4. This order becomes effective after ten calendar days from the date of its first official publication.
Minister A. Zhumagaliyev
Approved by the order of the Minister of Communications and information of the Republic of Kazakhstan of November 2, 2011 No. 337
1. This Instruction for forming, acceptance and processing of electronic appeals of the physical persons and legal entities sent with use of the web portal of "the electronic government" to single system of electronic document management" (further - the Instruction) is developed according to the laws of the Republic of Kazakhstan "About procedure for consideration of appeals of physical persons and legal entities", "About the electronic document and the electronic digital signature", "About informatization".
2. This Instruction disaggregates forming conditions, acceptance and processing of electronic appeals of the physical persons and legal entities sent with use of the web portal of "the electronic government" to single system of electronic document management.
3. Forming, acceptance and processing of electronic appeals of the physical persons and legal entities sent with use of the web portal of "the electronic government" to single system of electronic document management is performed by means of interaction of the web portal of "the electronic government", the Single system of electronic document management of state bodies, Certification center of state bodies and National certification center of the Republic of Kazakhstan with information security support (information protection) of the state information systems and information resources.
4. Participants of system of forming, acceptance and processing of electronic appeals of the physical persons and legal entities sent with use of the web portal of "the electronic government" to single system of electronic document management are the physical persons and legal entities which are residents of the Republic of Kazakhstan, state bodies, the National operator.
5. The basic concepts used in this Instruction:
1) authentication - confirmation of authenticity of the subject or access object by determination of compliance of the shown details of access available in system;
2) authorized body in the field of informatization (further - authorized body) the state body performing management in the field of informatization and "the electronic government";
3) the national operator in the field of informatization (further - the national operator) the legal entity created according to the decision of the Government of the Republic of Kazakhstan to which tasks on integration of the state information systems and state electronic information resources, on participation in realization of single technical policy in the field of informatization, function of the project integrator of infrastructure of "the electronic government" are assigned;
4) virtual reception - the service placed on the web portal of "the electronic government", intended for transfer of appeals of citizens to state bodies;
5) certification center of state bodies of the Republic of Kazakhstan (further - UTs GO) the certification center servicing participants of single system of electronic document management of state bodies of the Republic of Kazakhstan;
6) national certification center of the Republic of Kazakhstan (further - NUTs RK) the certification center servicing members of "the electronic government", the state and non-state information systems;
7) single system of electronic document management of state bodies (daleeesedo) - the electronic document management system intended for exchange of electronic documents between state bodies of the Republic of Kazakhstan and officials of the relevant state body;
8) the electronic address - the appeal, to the sent subject considering the address, or the official individual or collective in electronic form, certified by the electronic digital signature, the offer, the statement, the claim, request or response;
9) the electronic digital signature (further - the EDS) is set of electronic digital characters created by means of the electronic digital signature and confirming reliability of the electronic document, its accessory and invariance of content;
10) the web portal of "the electronic government" (further - the Portal) - the information system representing single window of access to all consolidated government information including the regulatory legal base, and to electronic state services.
6. It is necessary for physical persons and legal entities for forming of electronic addresses:
1) to have access to the computer connected to the Internet;
To receive 2) in the center of registration the registration certificate EDS NUTs RK, created with use of private key of the registration certificate EDS;
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The document ceased to be valid since April 14, 2016 according to Item 1 of the Order i.o the Minister of investments and development of the Republic of Kazakhstan of April 14, 2016 No. 378