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Ministry of Justice

Republic of Uzbekistan

On April 18, 2011 No. 2219

ORDER OF THE CEO OF THE UZBEK COMMUNICATION AGENCY AND INFORMATIZATION

of February 22, 2011 No. the 1st

About approval of Rules of rendering services of mail service

(as amended on 14-10-2022)

According to the Law of the Republic of Uzbekistan "About mail service" (Collection of the legislation of the Republic of Uzbekistan, 2009, to No. 17, of the Art. 209), I order:

1. Approve Rules of rendering services of mail service according to appendix.

2. Recognize invalid:

The order of the CEO of the Uzbek communication agency and informatization of May 22, 2006 No. 151 "About modification and amendments in Rules of rendering services of mail service" (reg. No. 1256-1 of June 23, 2006) (Collection of the legislation of the Republic of Uzbekistan, 2006, Art. No. 25-26, 242);

The order of the CEO of the Uzbek communication agency and informatization of July 17, 2008 No. 210 "About modification and amendments in Rules of rendering services of mail service" (reg. No. 1256-2 of August 16, 2008) (Collection of the legislation of the Republic of Uzbekistan, 2008, No. 34, the Art. 340).

3. This Order becomes effective after ten days from the date of its state registration in the Ministry of Justice of the Republic of Uzbekistan.

CEO

H.Mukhitdinov

Appendix

to the Order of the CEO of the Uzbek communication agency and informatization of February 22, 2011 No. the 1st

Rules of rendering services of mail service

These rules according to acts of Universal Postal Union, the laws of the Republic of Uzbekistan "About communication", "About mail service", "About consumer protection", "About appeals of physical persons and legal entities", the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan of July 19, 2004 No. 339 "About enhancement of activities in the field of mail service" govern the relations between the operators, providers of mail service rendering services to mail service and users of these services and determine procedure for rendering services of mail service, the right and obligation of operators, providers of mail service and users.

Chapter I. General provisions

1. Action of these rules extends to operators and providers of mail service who according to the legislation provide services to mail service, and users of these services.

2. In these rules the terms with the corresponding determinations established in O’z DSt 1225:2009 "Mail service are applied. Terms and determinations".

Chapter II. Organization of servicing of users

Paragraph 1. Organization of servicing of users of services of mail service

3. Operators and providers of mail service perform activities for rendering services of mail service (acceptance, processing, transportation and delivery of mail, express departures) on the basis of acts of Universal Postal Union, the legislation of the Republic of Uzbekistan and these rules.

Functions on obligatory provision of universal services in all territory of the Republic of Uzbekistan are assigned to the national operator of mail service (further - the national operator).

Exclusive right of the national operator is transfer of non-registered letters and postcards.

The national operator is determined by the assigned operator of mail service of the Republic of Uzbekistan for implementation of mail service according to acts of Universal Postal Union. Forms and documentation of Universal Postal Union can be used only by the assigned operator.

The national operator is operator of Single national system of delivery, delivery confirmation, storage and accounting of correspondence sent by State bodies and the organizations.

Operators and providers of mail service:

use in the name, in the special distinctions placed on vehicles, the words "Pochta" and words formed from it;

independently determine the list of the services of mail service rendered by objects of mail service taking into account the standard rates of mail service approved in accordance with the established procedure;

perform other types of activity according to the legislation.

4. At input on object of mail service the sign with indication of the name of the operator of mail service, the name and operation mode of object of mail service is located. At input on object of mail service of the national operator, besides, the sign with indication of the postal index is located and the mailbox is established. The objects of mail service of the national operator located in the cities working on a rolling basis with lunch break or in the day off, place also information on the location and operation mode of the next objects of mail service working according to other schedule.

Texts of signs and declarations are carried out in state language and can be duplicated in other languages according to the legislation.

5. In objects of mail service of operators and providers of mail service on the place, visible and available to users, there shall be required information material, in particular:

about the address of this object of mail service;

about the list of the rendered services;

about acceptance of the registered mailings in open form with check of attachment;

about procedure for addressing of postal money transfers (further - money transfers);

about procedure for addressing, packaging of mailings, their sizes and extreme weight;

about payment procedure for services of mail service;

about the sizes and extreme weight of express departures;

models of filling of forms;

about rates for services of mail service;

about the objects and substances prohibited to transfer;

about control terms of passing of mailings;

about storage durations of mail, express departures and money transfers;

samples of goods of mail with indication of the price;

container samples for packaging of mail, express departures with indication of the price;

declarations (in case of availability) about implementation of newspapers, logs;

about the name, the address and phone number of superior organization of mail service and relevant organs, authorized to perform consumer protection;

about access to these rules, and on objects of mail service of the national operator, besides, with postal indexes of objects of mail service. These documents shall be on objects of mail service and be issued for acquaintance to users at their request;

about responsibility of operators and providers of mail service to users;

about the rights and responsibility of users;

the list of the countries to which acceptance of international money transfers is performed.

In objects of mail service of the national operator on the place, visible and available to users, there shall be information on the postal index of this object of mail service and standard rates of frequency of dredging of written correspondence from mailboxes. In the objects of mail service located in the cities and the district centers, besides, there shall be mailbox expected sending simple postcards and non-registered letters in mail envelopes.

In the place of acceptance of mailings in the mode of the accelerated mail (further - departures of the accelerated mail) on the place, visible and available to users, there shall be list of the countries to which the international departures of the accelerated mail are accepted.

6. The operation mode of objects of mail service is set by operators of mail service taking into account technologies of mail service and shall be convenient for users.

The control terms of passing of mailings obligatory for operators and providers of mail service, affirm the Ministry of development of information technologies and communications of the Republic of Uzbekistan. Terms of rendering other services of mail service are established by operators of mail service independently.

7. The national operator establishes mailboxes for collection of non-registered letters and postcards in the places convenient for users.

On each mailbox are specified: number assigned to mailbox, the number of dredging of non-registered letters and postcards, time of the first and last dredging, and also day when dredging is not performed.

On mailboxes in the rural zone, except above-mentioned data, the postal index of the corresponding object of mail service is specified.

8. On objects of mail service for receipt by addressees of ordinary written mail, periodic printing editions, notifications on receipt of mailings and money transfers subscription mail cabinets can be established.

Use of one cell of subscription mail cabinet of several addressees, and also its transfer in the period of the subscription to use to other person is not allowed.

In case of spoil of cell of subscription mail cabinet or its lock because of the subscriber repair and installation of the new lock (replacement of key) are made by operators of mail service at the expense of the subscriber.

9. The physical persons and legal entities wishing to use cells of subscription mail cabinet for the established payment submit the application and sign the contract with the operator of mail service.

Physical persons shall specify in the statement the name of the shown document (one of the documents specified in Item 136 of these rules) and its data (number, series if the passport is shown - in addition date of issue by whom it is issued), and also the address to which they are registered.

Legal entities shall specify in the statement these certificates on state registration (the name, series, number, registration date and by whom it is issued), legal address, the location, phone number (fax), bank details. In case of filing of application the original of the certificate on state registration is shown.

10. In case of failure of the subscriber from use of cell of subscription mail cabinet it can be provided in use to other subscriber not earlier than in month after end date of term of the subscription. The mailings and money transfers arriving after the termination of term of the subscription are sent to the new address specified in the statement or return to the sender, and in the absence of source address are transferred to temporary storage to number of not distributed.

Paragraph 2. Use of personalized things of operators of mail service

11. Operators and providers of mail service apply own personalized things in the activities.

12. Each object of mail service of the national operator shall have the personalized things which are made by orders of the regional organizations of mail service according to requirements of regulating documents for standardization".

13. Personalized things of the national operator are: mail calendar stamp (further - calendar stamp), memorable special stamp, insurance seals, punches of ice creams, the reeling devices, plates of thermowelding machines, control geraldovye seals, cliche of franking machines.

The calendar stamp intends for cancellation of postage stamps and (or) drawing on mail, express departures, money transfer forms and (or) accompanying documents, receipts of the name of the corresponding object of mail service, direction of the mail van, autopath, date. It is forbidden to put prints of calendar stamps at requests of users on different philatelic and other materials (envelopes, cards, brands, etc.).

The memorable special stamp is applied to cancellation of postage stamps when holding the actions devoted to important state events, historical and memorable places, dates, exhibitions, etc.

The insurance seal intends for sealing by sealing wax of letters with the announced value and parcels post with the announced value, sending, insurance sacks, tarpaulin bags, containers, and also storages of values.

The punch of ice cream intends for drawing print of the name of object of mail service on plastic or lead seals which oplombirovyvatsya mail things, mail, express departures, and also storages of values and body of the mail cars transporting mail along trunk mail routes.

The reeling device intends for drawing print of the postal index and the name of object of mail service on the paper tapes used when packaging sending and parcels post with the announced value and also when packaging of the incoming small packets in places of the international mail exchange.

Plate of the thermowelding machine - the metal plate with engraving of the name of object of mail service intended for welding of polyethylene film by the thermowelding machines when packaging parcels post and also incoming small packets plastic bags with simultaneous drawing print of the postal index on them and the name of object of mail service.

Control geraldovaya the seal intends for execution of money transfer forms, notebooks f. 5, registers f. 10, office correspondence on money transfers and other documents according to separate instructions.

The cliche of the franking machine intends for drawing on the non-registered and registered mail, postcards and parcels post of prints of the cliche confirming fee of mail service, date of acceptance and other information.

14. Personalized things of other operators and providers of mail service shall differ from the personalized things established for the national operator. The list of personalized things and procedure for their use are established by operators and providers of mail service.

Chapter III. Types of service of mail service

Paragraph 1. Mail services

15. Mail services are:

transfer and delivery (delivery) of mailings and money transfers, including international;

transfer and delivery (delivery) of departures of the accelerated mail, including international.

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