Document from CIS Legislation database © 2003-2021 SojuzPravoInform LLC

LAW OF THE KYRGYZ REPUBLIC

of December 10, 1997 No. 90

About consumer protection

(as amended on 22-07-2020)

Accepted by General Court of Jogorku Kenesh of the Kyrgyz Republic on November 13, 1997

This Law governs the relations arising between consumers and manufacturers, contractors, sellers in case of sales of goods (performance of works, rendering services), establishes the rights of consumers to purchase of goods (works, services) of proper quality and safe for life and health of consumers, receipt of information on goods (works, services) and their manufacturers (contractors, sellers), education, the state and public protection of their interests, and also determines the mechanism of realization of these rights.

The paragraph of preamble of the second spent force according to the Law of the Kyrgyz Republic of 22.07.2020 No. 84

The paragraph third preambles of ceased to be valid according to the Law of the Kyrgyz Republic of 21.02.2015 No. 38

The paragraph the fourth preambles of ceased to be valid according to the Law of the Kyrgyz Republic of 21.02.2015 No. 38

The paragraph the fifth preambles of ceased to be valid according to the Law of the Kyrgyz Republic of 21.02.2015 No. 38

The paragraph of the sixth preamble of ceased to be valid according to the Law of the Kyrgyz Republic of 21.02.2015 No. 38

The paragraph of the seventh preamble of ceased to be valid according to the Law of the Kyrgyz Republic of 21.02.2015 No. 38

The paragraph of the eighth preamble of ceased to be valid according to the Law of the Kyrgyz Republic of 21.02.2015 No. 38

The paragraph the ninth preambles of ceased to be valid according to the Law of the Kyrgyz Republic of 21.02.2015 No. 38

The paragraph the tenth preambles of ceased to be valid according to the Law of the Kyrgyz Republic of 21.02.2015 No. 38

The paragraph the eleventh preambles of ceased to be valid according to the Law of the Kyrgyz Republic of 21.02.2015 No. 38

The paragraph the twelfth preambles of ceased to be valid according to the Law of the Kyrgyz Republic of 21.02.2015 No. 38

The paragraph the thirteenth preambles of ceased to be valid according to the Law of the Kyrgyz Republic of 21.02.2015 No. 38

The paragraph the fourteenth preambles of ceased to be valid according to the Law of the Kyrgyz Republic of 21.02.2015 No. 38

Chapter I. General provisions

Article 1. Legal regulation of the relations in the field of consumer protection

1. The relations in the field of consumer protection are governed by the Civil code of the Kyrgyz Republic, this Law and other laws and regulatory legal acts of the Kyrgyz Republic adopted according to them.

2. The government of the Kyrgyz Republic has no right to charge to the ministries and departments to adopt the acts containing regulations about consumer protection.

Article 1-1. Basic concepts

In this Law the following basic concepts are used:

the consumer - the citizen having intention to order or acquire or ordering, acquiring or using goods (works, services) only for the personal (household) needs which are not connected with generation of profit;

manufacturer - the organization, irrespective of pattern of ownership, and also the individual entrepreneur, the making goods for realization to consumers;

the contractor - the organization, irrespective of pattern of ownership, and also the individual entrepreneur, the performing works or the rendering services to consumers under the paid agreement;

the seller - the organization, irrespective of pattern of ownership, and also the individual entrepreneur, the implementing goods to consumers according to the purchase and sale agreement, and also recovers any person who performs work or improves any personal property belonging to other person;

the certificate of conformity - the document certifying that products or design processes (including researches), productions, constructions, installation, adjustment, storage, transportation, realization, operation, utilizations, work and service conform to the established requirements of technical regulations, provisions of standards, sets of rules or terms of the contract;

the standard - the document developed on the basis of consensus in which are established for voluntary reuse of the rule, the general principles, product characteristics or design processes (including researches), productions, constructions, installation, adjustment, storage, transportation, realization, operation, utilization, performance of works, rendering services. The standard may contain also requirements to terminology, symbolics, packaging, marking and/or labeling;

lack of goods (work, service) or goods of inadequate quality - discrepancy of goods (work, service) to the standard, terms of the contract or usually qualifying standards to goods quality (works, services);

the essential lack of goods (work, service) - shortcoming which makes impossible or inadmissible use of goods (work, service) according to its purpose either cannot be eliminated or is shown after elimination again, or for elimination of which big costs or owing to which the consumer substantially loses what he had the right to expect in case of the conclusion of the agreement are required;

safety of goods (work, service) - safety of goods (work, service) for life, health, property of the consumer and the environment in case of usual conditions of its use, storage, transportation and utilization, and also safety of process of performance of work (rendering service);

the subject of trade includes, but does not limit, any goods, products, services or release of services of trade;

the purchase and sale agreement - the agreement between the seller (contractor) and the consumer on goods quality, term, the price and other purchases and sale terms, performance of works, on rendering services;

the authorized state body exercising the state control (supervision) - the state body authorized by the Government of the Kyrgyz Republic exercising control (supervision) of observance of requirements of technical regulations and the legislation of the Kyrgyz Republic in the field of ensuring unity of measurements.

authorized body - the state body authorized by the Government of the Kyrgyz Republic performing cross-industry coordination in the field of consumer protection;

the state antimonopoly authority - the state body authorized by the Government of the Kyrgyz Republic exercising the state control in the field of consumer protection in case of purchase of goods (works, services).

Article 2. International agreements of the Kyrgyz Republic

If the international treaty ratified by Jogorku Kenesh of the Kyrgyz Republic establishes other rules about consumer protection, than those which are provided by this Law are applied rules of the international treaty.

Article 3. The right of consumers to education in the field of consumer protection

The right of consumers to education in the field of consumer protection is provided by means of inclusion of relevant requirements in the state educational standards, general education and professional programs, and also by means of the organization of system of consumer information about their rights and about necessary actions for protection of these rights.

Article 4. Quality and goods quantity (works, services)

1. The seller (contractor) shall report to the consumer goods (to perform work, to render service), which quality and quantity correspond to the agreement.

2. In case of absence (works, services) the seller (contractor) shall transfer in the agreement of conditions on goods quality to the consumer the goods (to perform work, to render service) suitable for the purposes for which the goods (work, service) such are usually used.

3. If the seller (contractor) in case of the conclusion of the agreement was informed by the consumer of specific purposes of purchase of goods (performance of work, rendering service), the seller (contractor) shall report to the consumer the goods (to perform work, to render service) suitable for use according to these purposes.

4. In case of sale of goods on sample and (or) the description the seller shall report to the consumer goods which match sample and (or) the description.

5. If the standard provides quality requirements of goods (work, service), the seller (contractor) shall report to the consumer the goods (to perform work, to render service) conforming to these requirements.

Warning!!!

This is not a full text of document! Document shown in Demo mode!

If you have active License, please Login, or get License for Full Access.

With Full access you can get: full text of document, original text of document in Russian, attachments (if exist) and see History and Statistics of your work.

Get License for Full Access Now

Disclaimer! This text was translated by AI translator and is not a valid juridical document. No warranty. No claim. More info

Effectively work with search system

Database include more 50000 documents. You can find needed documents using search system. For effective work you can mix any on documents parameters: country, documents type, date range, teams or tags.
More about search system

Get help

If you cannot find the required document, or you do not know where to begin, go to Help section.

In this section, we’ve tried to describe in detail the features and capabilities of the system, as well as the most effective techniques for working with the database.

You also may open the section Frequently asked questions. This section provides answers to questions set by users.

Search engine created by SojuzPravoInform LLC. UI/UX design by Intelliants.