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The document ceased to be valid since September 1, 2023 according to item 4 of the Order of the Government of the Russian Federation of January 17, 2023 No. 30

ORDER OF THE GOVERNMENT OF THE RUSSIAN FEDERATION

of June 9, 2010 No. 401

About standards of disclosure of information by the subjects of natural monopolies performing activities in the field of rendering communication services

According to the Federal Law "About Natural Monopolies" Government of the Russian Federation decides:

1. Approve the enclosed standards of disclosure of information by the subjects of natural monopolies performing activities in the field of rendering communication services.

2. To Federal Tariff Service in 3-month time to approve forms, terms and frequency of disclosure of information provided by subitems "a", "b" and "z" of Item 9 of standards of disclosure of information by the subjects of natural monopolies performing activities in the field of rendering the communication services approved by this resolution and also rules of filling of the specified forms.

3. To the Ministry of Telecom and Mass Communications of the Russian Federation in 3-month time to approve forms, terms and frequency of disclosure of information provided by subitems "v" - Item 9 of standards of disclosure of information by the subjects of natural monopolies performing activities in the field of rendering the communication services approved by this resolution, and also the rule of filling of the specified forms.

 

Prime Minister

Russian Federation V. Putin

Approved by the order of the Government of the Russian Federation of June 9, 2010 No. 401

Standards of disclosure of information by the subjects of natural monopolies performing activities in the field of rendering communication services

1. This document establishes structure and procedure for disclosure of information by the subjects of natural monopolies performing activities in the field of rendering services of public telecommunication and public mail service concerning which state regulation and control are performed (further - subjects of natural monopolies).

2. Disclosure of information hereunder is understood as ensuring access of the unrestricted group of people to information on regulated activities of subjects of natural monopolies irrespective of the purpose of receipt of the specified information.

3. Subjects of natural monopolies information reveals in the way:

a) publications on the official site of the subject of natural monopolies on the information and telecommunication Internet and (or) on other official site determined by the Government of the Russian Federation (further - the official site);

b) publications in official printing mass media which extend in subjects of the Russian Federation in the territory of which subjects of natural monopolies render regulated services of public telecommunication and public mail service (further - official printing publications);

c) provisions free of charge information on written requests of consumers of communication services, including in electronic form (further respectively - requests, consumers).

4. If information which is subject to disclosure is posted by the subject of natural monopolies only on the official site chosen by it, it shall publish information on it in official printing publications with indication of the reference to the corresponding official site. At the same time information posted on the official site shall be available within 5 years.

Subjects of natural monopolies shall report at the request of consumers the address of the official site and the name of official printing publications where information which is subject to disclosure is placed.

In the territories where there is no Internet access, information reveals by publication in official printing publications in full.

5. In case of the address of the consumer to the subject of natural monopolies with request such request shall be signed and contain the following data:

a) the name of the organization to which the inquiry is sent;

b) surname, name, middle name of person who made inquiry (the name of the legal entity);

c) the list of information concerning which the request is sent;

d) date of the address with request;

e) method of receipt of required information (by means of the mailing, issue personally to the consumer and (or) the directions of the electronic message) with indication of the postal and (or) e-mail address.

6. The subject of natural monopolies no later than 20 calendar days from the date of receipt of request provides to the consumer the relevant information according to the method of its obtaining elected by the consumer.

If information requested by the consumer is opened in required amount on the official site and (or) in official printing publications, subjects of natural monopolies have the right, without opening required information, to tell the consumer the address of the official site and (or) the name and details of official printing publications where such information is placed.

Subjects of natural monopolies keep registration and account of requests of consumers, and also store copies of replies to the requests within 5 years.

7. Subjects of natural monopolies within 5 working days from the date of publication of information which is subject to disclosure report about its placement (with indication of official printing publications and (or) the address of the official site) to federal executive bodies, authorized to exercise control of observance of standards of disclosure of information.

8. The changes made to the opened information are subject to publication in the same sources in which the relevant information, in the following terms was originally published:

within 30 days from the date of decision making about introduction izmeneniyv official printing publications;

within 5 days from the date of decision making about introduction of izmeneniyn the official site.

9. The following information in the field of rendering communication services is subject to disclosure:

a) about rates, limits of rates (tariff plans) for services of public telecommunication and public mail service concerning which state regulation is in accordance with the legislation of the Russian Federation performed;

b) about the main indicators of financial and economic activities of subjects of natural monopolies concerning which state regulation, including structure of the main production costs on realization of regulated services is performed;

c) about the main consumer characteristics of regulated services of subjects of natural monopolies and their compliance to the state and other approved quality standards;

d) about availability (absence) of technical capability of access to regulated services of subjects of natural monopolies and about registration and the course of implementation of requests for accession to infrastructure of subjects of natural monopolies (about the signed Treaties of Accession of networks of telecommunication);

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