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Ministry of Justice of Ukraine

January 28, 2010

No. 95/17390

RESOLUTION OF BOARD OF THE PENSION FUND OF UKRAINE

of December 24, 2009 No. 28-7

About enhancement of claim treatment procedure of citizens on the decision of bodies of the Pension fund of Ukraine concerning provision of pensions

(as amended of the Resolution of Board of the Pension fund of Ukraine of 25.10.2017 No. 24-2)

According to the Law of Ukraine "About the address of citizens", Item 12 of the Regulations on the Pension fund of Ukraine approved by the resolution of the Cabinet of Ministers of Ukraine of 24.10.2007 of N 1261, board of the Pension fund of Ukraine DECIDES:

1. Form under the Pension fund of Ukraine and head departments of the Pension fund of Ukraine in the Autonomous Republic of Crimea, areas, the cities of Kiev and Sevastopol of the commission on questions of consideration of claims of citizens to the decision of bodies of the Pension fund of Ukraine concerning provision of pensions.

2. Approve Regulations on the Commission of the Pension fund of Ukraine concerning consideration of claims of citizens to the decision of bodies of the Pension fund of Ukraine concerning provision of pensions which is applied.

3. Approve Regulations on the Commission of head department of the Pension fund of Ukraine in the Autonomous Republic of Crimea, areas, the cities of Kiev and Sevastopol concerning consideration of claims of citizens to decisions of bodies of the Pension fund of Ukraine concerning provision of pensions which is applied.

4. Add the Claim treatment procedure on decisions of bodies of the Pension fund of Ukraine concerning provision of pensions approved by the resolution of board of the Pension fund of Ukraine of 12.10.2007 N 18-6, registered in the Ministry of Justice of Ukraine 02.11.2007 for N 1241/14508, Item 8 of such content:

"8. At the request of person the claim can be considered by the Commission on questions of consideration of claims of citizens to the decision of bodies of the Pension fund of Ukraine concerning provision of pensions (further - the Commission) formed under the Pension fund of Ukraine or under regional bodies of the Pension fund of Ukraine.

The decision of the Commission made on consideration of the claim has advisory nature".

With respect thereto to consider Items 8-13 respectively Items 9-14.

5. To department of provision of pensions (Mashkin V. G.) and to legal management (Ryabtseva T. B.) submit this resolution to the Ministry of Justice of Ukraine for state registration.

6. To department of provision of pensions within a month after entry into force of this resolution to make offers concerning forming of staff of the Commission of the Pension fund of Ukraine on consideration of claims of citizens to decisions of bodies of the Pension fund of Ukraine concerning provision of pensions taking into account need of attraction to its work of representatives of public organizations of veterans and pensioners, labor unions which are part of General representative body of All-Ukrainian labor unions and trade-union professional associations, and employers in their consent.

7. To chiefs of head departments of the Pension fund of Ukraine in the Autonomous Republic of Crimea, areas, the cities of Kiev and Sevastopol:

form the commissions of head departments of the Pension fund of Ukraine in the Autonomous Republic of Crimea, areas, the cities of Kiev and Sevastopol (further - the commissions), with involvement to their work of representatives of public organizations of veterans and pensioners, territorial associations of the organizations of labor unions and employers in their consent;

carry out information and explanatory work through mass media concerning functions and tasks of the commissions, the rights of citizens to appeal of decisions of bodies of the Pension fund of Ukraine concerning provision of pensions;

perform monitoring, generalization and the analysis of consideration of claims to the decision of bodies of the Pension fund of Ukraine concerning provision of pensions.

8. To impose control over the implementation of this resolution on the vice chairman of the board of the Pension fund of Ukraine V. S. Nikitenko.

9. This resolution becomes effective from the date of official publication.

Chairman of the board
O. Zarudny

Approved by the Resolution of board of the Pension fund of Ukraine of December 24, 2009 No. 28-7

Regulations on the Commission of the Pension fund of Ukraine concerning consideration of claims of citizens to decisions of bodies of the Pension fund of Ukraine concerning provision of pensions

1. This Provision determines tasks and procedure for activities of the Commission of the Pension fund of Ukraine concerning consideration of claims of citizens to decisions of bodies of the Pension fund of Ukraine concerning provision of pensions (further - the Commission).

2. The commission is the permanent advisory advisory body formed by the Pension fund of Ukraine.

3. The commission in the activities is guided by the Constitution and the laws of Ukraine, decrees and orders of the President of Ukraine, resolutions and orders of the Cabinet of Ministers of Ukraine, other regulatory legal acts, and also this Provision.

4. The commission is formed as a part of at least five people. The staff of the Commission affirms the order of the Pension fund of Ukraine.

5. Commission chairman on position is the director of the department of provision of pensions of the Pension fund of Ukraine.

Representatives of the ministries and other central executive bodies, and also representatives of public organizations of veterans and pensioners, the labor unions which are part of Joint representative body of All-Ukrainian labor unions and trade-union professional associations, and employers can participate in work of the Commission in consent with the right of advisory vote.

6. Preparation of materials for consideration by the Commission is performed by department of provision of pensions of the Pension fund of Ukraine.

7. The main objectives of the Commission are:

consideration of the complaints of citizens made according to the Law of Ukraine "About the address of citizens" and the Claim treatment procedure on decisions of bodies of the Pension fund of Ukraine concerning the provision of pensions approved by the resolution of board of the Pension fund of Ukraine of 12.10.2007 N 18-6, registered in the Ministry of Justice of Ukraine 02.11.2007 for N 1241/14508, on decisions of head departments of the Pension fund of Ukraine in the Autonomous Republic of Crimea, areas, the cities of Kiev and Sevastopol;

introduction of recommendations to the Chairman of the board of the Pension fund of Ukraine or other person, the representative to make the decision by results of consideration of the claim (further - the head).

8. Commission session is considered competent if at it there are more than a half of her members.

9. The decision of the Commission is made by a majority vote from the members of the commission who are present at its meeting. In case of equal distribution of voices the chairman's voice at meeting is decisive.

10. On commission session one of such decisions is accepted:

recommend to satisfy the claim;

recommend to refuse grievance settlement;

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