NORMATIVE RESOLUTION OF THE SUPREME COURT OF THE REPUBLIC OF KAZAKHSTAN

of July 25, 1996 No. 7

About practice of application by courts of the consumer protection law

Noting need of explanation of the questions which arose at courts in practice of application of the consumer protection law, and for the purpose of ensuring effective judicial consumer protection the plenary session of the Supreme Court of the Republic of Kazakhstan decides:

1. The law of the Republic of Kazakhstan of May 4, 2010 No. 274-IV "About consumer protection" (further – the Law) determines legal, economic and social basis of consumer protection, and also measure for providing consumers with safe and high-quality goods (works, services) and governs the relations between consumers – physical persons, that is citizens of the Republic of Kazakhstan, foreigners and stateless persons (Article 12 of the Civil code of the Republic of Kazakhstan (further – group of companies), acquiring and using goods, ordering works and services for personal domestic needs, or having such intentions, and sellers of goods, or their producers, and also contractors and services irrespective of patterns of ownership and formation of legal entity, including individual entrepreneurs (Article 19 of group of companies), and is applied to the legal relationship which arose or continuing after its introduction in action (Articles 4, of 383 groups of companies).

The rights of consumers in spheres of financial, social, medical, tourist and other services, and also questions of their protection are established by the laws of the Republic of Kazakhstan (Item 2 of article 2 of the Law).

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