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The document ceased to be valid since  January 15, 2015 according to Item 3 of the Order of the Government of the Russian Federation of December 9, 2014 No. 1342

ORDER OF THE GOVERNMENT OF THE RUSSIAN FEDERATION

of May 25, 2005 No. 328

About approval of Rules of rendering services of mobile communication

(as amended on 04-04-2014)

According to the Federal Law "About Communication" and the Law of the Russian Federation "About consumer protection" the Government of the Russian Federation decides:

1. Approve the enclosed Rules of rendering services of mobile communication.

2. Determine that the Rules of rendering services of mobile communication approved by this resolution become effective since January 1, 2006.

Russian Prime Minister

M. Fradkov

 

Approved by the Order of the Government of the Russian Federation of May 25, 2005 No. 328

Rules of rendering services of mobile communication

I. General provisions

1. These rules govern the relations between the subscriber using services of mobile communication, and the telecom operator when rendering services of mobile radio communication, and (or) services of mobile radio telephone communication, and (or) services of mobile satellite radio communication in public communication network (further - services of mobile communication), and also features of communication services provision when transferring directory number.

2. The concepts used in these rules designate the following:

"subscriber" - physical person (citizen) or the legal entity with whom the service provision agreement of mobile communication in case of selection for these purposes of directory number or unique code of identification is signed;

"directory number" - number which is unambiguously determining (identifying) the subscriber station (the subscriber device) connected to network of mobile communication with established in it by the SIM card;

"the subscriber station (the subscriber device)" - the customer (terminal) premise equipment connected to network of mobile communication;

"service area of network of mobile communication" - set of the territories serviced by all hub sites of network of mobile communication of the same telecom operator;

"payment card of services of mobile communication" - the means allowing the subscriber to initiate challenge, having identified the subscriber before the telecom operator as payer in network of mobile communication of the telecom operator;

"the short text message" - the message consisting of the letters or characters gathered in certain sequence, intended for transfer on network of mobile communication;

"donor operator" - the operator of mobile communication whose of communication network transferring of directory number is performed;

"operator recipient" - the operator of mobile communication in whose communication network transferring of directory number is performed;

"transferring of directory number" - set of the organizational and technical actions allowing the subscriber to whom based on the service provision agreement of mobile communication (further - the agreement) the directory number is selected to save and use this directory number in case of the conclusion of the new contract with other telecom operator in case of observance of the conditions established by these rules;

"provision of access to the communication services rendered by other telecom operator" - ensuring obtaining with one telecom operator of opportunity with his subscriber of the communication services rendered by other telecom operator;

"connection on network of mobile communication" - the establishment as a result of challenge of interaction between means of communication allowing the subscriber to transfer and accept voice and (or) not voice information;

"SIM card" - the card by means of which identification of the subscriber station (the subscriber device), its network access of mobile communication, and also protection against unauthorized use of directory number is provided;

"tariff plan" - set of price terms on which the telecom operator offers to use one or several services of mobile communication;

"technical capability of rendering services of mobile communication" - availability of the functioning technical means and constructions of mobile communication in service area of network of mobile communication of the telecom operator, necessary for rendering mobile communication to the subscriber of services.

3. Relations of the telecom operator rendering services to mobile communication (further - the telecom operator), with the subscriber, arising when rendering services of mobile communication in the territory of the Russian Federation, are performed in Russian, including exchange of short text messages.

4. The telecom operator shall provide observance of mystery of the telephone negotiations and messages transferred on networks of mobile communication.

Restriction of the right to the mystery of the telephone negotiations and messages transferred on networks of mobile communication is allowed only in the cases provided by the Federal Laws.

Data on the telephone negotiations and messages transferred on networks of mobile communication can be provided only to subscribers or their authorized representatives if other is not provided by the Federal Laws.

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