JOINT ORDER OF THE MINISTER OF TRANSPORT AND COMMUNICATIONS OF THE REPUBLIC OF KAZAKHSTAN AND DEPUTY PRIME MINISTER OF ECONOMY AND TRADE OF THE REPUBLIC OF KAZAKHSTAN

of August 18, 1997 No. 151

About approval of Rules of provision of services of wire broadcasting

For the purpose of reduction in compliance with the current legislation of the regulating documents regulating relations of consumers and service providers according to the resolution of the Cabinet of Ministers of the Republic of Kazakhstan of June 22, 1995 N864 "About Activation of Work on Consumer Protection"

WE ORDER:

1. Approve "Rules of provision of services of wire broadcasting".

2. To department (Shaymukhanov S. D.) to provide communication of the Ministry of Transport and Communications of the Republic of Kazakhstan State registration of the approved Rules in the Ministry of Justice of the Republic of Kazakhstan.

3. To impose control of execution of the Order on Department of communication of the Ministry of Transport and Communications of the Republic of Kazakhstan (Shaymukhanov S. D.) and Department of consumer protection and reforms in the housing-and-municipal sphere of the Ministry of Economy and Trade of the Republic of Kazakhstan (Kvyatkovskaya T. G.)

Rules of provision of services of wire broadcasting

1. General provisions

1.2. Provision to the consumer (further hereinafter is referred to as as the Subscriber) services of wire broadcasting is made by the company (further hereinafter is referred to as as Telecommunications agency) only according to the license of the Ministry of Transport and Communications of the Republic of Kazakhstan.

1.3. Wire broadcasting is provided in use to physical persons and legal entities taking into account the priorities determined by the legislation of the Republic of Kazakhstan.

1.4. The messages on emergency situations concerning human life at the sea, the earth in air, space, holding defense and law-enforcement actions, and also messages on major accidents, catastrophic crashes, epidemics and natural disasters use absolute priority.

1.5. Servicing of Subscribers in the territory of the Republic of Kazakhstan is made in the state and Russian languages.

1.6. In engineering procedures of intra republican network of wire broadcasting single time - Almaty is applied.

1.7. Informing on time of provision of services of wire broadcasting is made local time.

1.8. The services of wire broadcasting provided to Subscribers shall conform on quality to requirements of standards, technical regulations, terms of the contract, and also information on services.

2. The services of wire broadcasting provided to Subscribers

2.1. The list of the services of wire broadcasting provided to Subscribers is determined by Telecommunications agency according to its technical capabilities and needs of the Subscriber.

Main services:

- submission of one or several broadcasting programs for networks of wire broadcasting from the broadcasting intensifying station to the Subscriber's radio receiving station;

- installation, repair, recovery of the main radio receiving station of the Subscriber;

- repair, recovery of lines of wire broadcasting;

- connection (shutdown) of the main radio receiving station of the Subscriber.

Supplementary services:

- shift of the main radio receiving station;

- installation, repair, recovery, shift, connection, shutdown of additional radio receiving station;

- scoring of halls, concert venues, areas, holding other actions with transfer of the speech;

- use of systems of wire broadcasting for giving of signals of the notification in case of emergency situations.

2.2. The telecommunications agency providing services of wire broadcasting is informed by Abonentov on the services provided to them, rules of their provision and use, and also on rates for these services.

2.3. The telecommunications agency providing services of wire broadcasting shall inform Subscribers the obligations on terms and workmanship of services.

2.4. The subscriber has the right to use the services in wire broadcasting in the existing standards provided to him and to use for this purpose any kind of the subscriber device certified for application on networks of wire broadcasting. At the request of the Subscriber the company shall make disconnection of its subscriber device from use of services.

2.5. In the presence at the Subscriber of the main radio receiving station installation of additional radio receiving stations with free use of them is allowed. The radio receiving stations without separate limiters established in any rooms (including kitchen, corridor, etc.) the certain apartment, the private house, in the certain room occupied by one family are considered additional.

3. Procedure for provision of services

3.1. Installation (disconnection) of broadcasting points (radio receiving stations) from broadcasting nodes (broadcasting centers) is made according to written applications of physical persons and legal entities irrespective of pattern of ownership, according to the existing standard rates and rates under agreements.

The service provision agreement of wire broadcasting is public.

3.2. In case of filing of application the possibility of their installation is checked for installation of radio receiving stations in not radio-equipped buildings on site and the corresponding conclusion is constituted.

3.3. Registration of installation of radio receiving station in the radio-equipped building can be made without preliminary check.

3.4. Installation of radio receiving stations is made within 5 days after introduction of the approved installation payment.

3.5. In case of complete involvement of capacity of feeder lines of network of wire broadcasting or lack of free capacity of broadcasting center all linear works or works on construction or additional equipment of broadcasting center or intensifying substation are carried out by Telecommunications agency or builders under agreements on the approved rates.

3.6. Recovery of the radio receiving stations damaged or liquidated because of the Subscriber is made by the Telecommunications agency providing services of wire broadcasting on the approved rates, or any other person in case of observance of technical regulations of installation of radio receiving station, at the expense of the Subscriber.

3.7. Installation additional and shift of the main radio receiving stations within one apartment (the private house, the room) is made according to the statement of the Subscriber.

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