ORDER OF THE MINISTER OF LABOUR AND SOCIAL PROTECTION OF THE POPULATION OF THE REPUBLIC OF KAZAKHSTAN

of May 26, 2026 No. 192

About introduction of amendments to some orders of the Ministry of Labour and Social Protection of the population of the Republic of Kazakhstan

I ORDER:

1. Approve the enclosed list of some orders of the Ministry of Labour and Social Protection of the population of the Republic of Kazakhstan to which changes are made (further – the List).

2. To department of social security and social insurance of the Ministry of Labour and Social Protection of the population of the Republic of Kazakhstan, in the procedure established by the legislation to provide:

1) state registration of this order in the Ministry of Justice of the Republic of Kazakhstan;

2) placement of this order on official Internet resource of the Ministry of Labour and Social Protection of the population of the Republic of Kazakhstan;

3) within three working days after execution of subitems 1) and 2) this Item provision in Department of legal service of the Ministry of Labour and Social Protection of the population of the Republic of Kazakhstan information on their execution.

3. To impose control of execution of this order on the supervising vice-Minister of Labour and Social Protection of the population of the Republic of Kazakhstan.

4. This order becomes effective since July 12, 2026, except for paragraphs of the eighth, ninth, twenty fifth, twenty sixth Item 1 of the List, paragraphs two, third, fifth, sixth, thirty fourth, thirty fifth Item 2 of the List, paragraphs two, third, fifth, sixth, twenty second, twenty third Item 3 of the List, paragraphs two, the third, fifth, sixth, twenty second, twenty third item 4 of the List, paragraphs two, third, fifth, sixth, thirty second, thirty third Item 5 of the List which become effective after ten calendar days after day of its first official publication.

It is approved Ministry of artificial intelligence and digital development of the Republic of Kazakhstan

Approved by the Order of the Minister of Labour and Social Protection of the population of the Republic of Kazakhstan of May 26, 2026, No. 192

The list of some orders of the Ministry of Labour and Social Protection of the population of the Republic of Kazakhstan to which changes are made

1. Bring in the order of the Deputy prime minister - the Minister of Labour and Social Protection of the population of the Republic of Kazakhstan of June 21, 2023 No. 229 "About some questions of system of social insurance and rendering the state services in the social and labor sphere" (it is registered in the Register of state registration of regulatory legal acts for No. 32897) the following changes:

in Rules of calculation and payment of social contributions to the State Social Insurance Fund and the penalties on them approved by the specified order:

in Item 2:

5) to state the subitem in the following edition:

"5) single digital system of the social and labor sphere – the digital object intended for automation of activities of authorized state body, local executive bodies concerning social protection and employment of the population, the centers of labor mobility, career centers, the Center of development of manpower and interdepartmental interaction for the purpose of provision of the state services to the population in the social and labor sphere;";

13) to state the subitem in the following edition:

"13) the web portal of "the digital government" (further – the portal) – the digital object representing "single window" of access to the consolidated information placed by the state bodies and other subjects participating in provision of the state services including the regulatory legal base and also to the state and other services rendered electronically.";

to state part one of Item 23 in the following edition:

"23. In the summary payment order on each participant of system of compulsory social insurance the surname, name, middle name (is entered in case of its availability); individual identification number (further – IIN); amount of social assignment; the period (month, year) for which social assignment is paid.";

state Item 24 in the following edition:

"24. The state corporation performs the personified accounting of social assignments and (or) penalty fee for untimely and (or) incomplete payment of social assignments in single digital system of the social and labor sphere based on IIN of participants of system of compulsory social insurance.";

state Item 29 in the following edition:

"29. The body of state revenues no later than five working days from the date of formation of debt on social assignments at the payer sends to the payer the notification on outstanding amount in the amount of more 6-fold monthly settlement indicator established by the law on the republican budget and operating for January 1 of the corresponding financial year.

The notification is handed to the payer personally under list or the different way confirming the fact of sending and obtaining. At the same time the notification sent to one of following methods is considered handed to the payer in the following cases:

1) by mail the registered mail with the notification – from the date of mark the payer in the notification of post or other organization of communication;

At the same time such notification is delivered by post or other organization of communication in time no later than ten working days from the date of mark about acceptance of communication by post or other organization.

In case of return by post or other organization of communication of the notification provided by this Item, sent by bodies of state revenues to the payer by mail the registered mail with the notification, date of delivery of such notification is date of tax inspection with involvement of witnesses on the bases and according to the procedure which are established by the Tax code;

2) by electronic method:

from delivery date of the notification in the Internet resource of body of state revenues personified and protected from unauthorized access intended for receipt by the taxpayer of electronic tax services and execution of the tax liabilities by it.

This method extends to the payer interacting with bodies of state revenues by electronic method according to the digital legislation of the Republic of Kazakhstan;

from delivery date of the notification in personal account of the user on the portal.

This method extends to the payer registered on the portal;

3) through the State corporation - from the date of its obtaining in attendance procedure.";

in Rules and cases of implementation of return of excessively (mistakenly) paid social assignments and (or) penalty fee for untimely and (or) incomplete payment of the social assignments approved by the specified order:

to state part one of Item 1 in the following edition:

"1. These rules and cases of implementation of return of excessively (mistakenly) paid social assignments and (or) penalty fee for untimely and (or) incomplete payment of social assignments (further – Rules) is developed according to the paragraph the fifteenth the subitem 5) of article 12 of the Social code of the Republic of Kazakhstan (further – the Code), the subitem 1) of article 10 of the Law of the Republic of Kazakhstan "About the state and socially responsible services" (further – the Law) and determines procedure and cases of implementation of return of excessively (mistakenly) paid social assignments and (or) penalty fee for untimely and (or) incomplete payment of social assignments.";

the second Item 1 to state part in the following edition:

"In case of modification and (or) amendments in these rules regarding rendering the state services authorized state body within three working days after state registration of the order which provides modification and (or) amendments, informs The Government for Citizens State corporation, the operator of "the digital government", Single contact center and department on control and supervision in the field of compulsory social insurance on the made changes and (or) additions.";

in Item 2:

4) to state the subitem in the following edition:

"4) single digital system of the social and labor sphere (further – TsS MTSZN) - the digital object intended for automation of activities of authorized state body, local executive bodies concerning social protection and employment of the population, the centers of labor mobility, career centers, the Center of development of manpower and interdepartmental interaction for the purpose of provision of the state services to the population in social and labor spheres;";

5) to state the subitem in the following edition:

"5) the Center of development of manpower (further – the Center) – the legal entity created according to the decision of the Government of the Republic of Kazakhstan under authorized state body, providing information and analytical maintenance of the labor market, active measures of assistance of employment, methodological support of employment services, development and maintenance of single digital system of the social and labor sphere;";

11) to state the subitem in the following edition:

"11) the electronic statement – the statement on return of excessively (mistakenly) paid social assignments and (or) penalty fee for untimely and (or) incomplete payment of social assignments in electronic form, the "digital government" which arrived through the web portal certified by the digital signature of uslugopoluchatel;";

14) to state the subitem in the following edition:

"14) the web portal of "the digital government" (further – the portal) – the digital object representing "single window" of access to the consolidated information placed by the state bodies and other subjects participating in provision of the state services including the regulatory legal base and also to the state and other services rendered electronically;";

15) to state the subitem in the following edition:

"15) the digital signature (further – the EDS) – the digital record (set of digital data) created with use of the closed key of the digital signature and means of the digital signature, confirmatory reliability of the electronic document, its accessory and invariance of content;";

16) to state the subitem in the following edition:

"16) the operator of "the digital government" (further – the operator) – the legal entity determined by the Government of the Republic of Kazakhstan to which ensuring functioning of the digital infrastructure of "the digital government" assigned to it objects is assigned.";

in Item 8:

the fourth the subitem 2) to state the paragraph in the following edition:

"creates the electronic request in TsS MTSZN with indication of number of the subscriber structure of cellular communication of uslugopoluchatel. In case of change of bank details of the payer the State corporation in the electronic request makes corresponding changes based on the statement of uslugopoluchatel and the enclosed documents confirming change of bank details;";

2) to state the paragraph of the sixth of the subitem in the following edition:

"directs through TsS MTSZN to number of the subscriber structure of cellular communication of uslugopoluchatel specified in the statement by means of Short Message Service broadcast (Shorts message service) messages (further – SMS notifications), the notification on adoption of the electronic statement and documents on the portal in form according to appendix 4 to these rules and the notification on the status of consideration of the electronic statement on the portal in form according to appendix 5 to these rules.";

the fourth Item 9 to state part in the following edition:

"The portal in case of the consent of specified persons to return of excessively (mistakenly) paid social assignments and (or) penalty fee for untimely and (or) incomplete payment of social assignments automatically creates the electronic statement certified by means of the EDS of uslugopoluchatel with appendix of details of uslugopoluchatel on which it is necessary to list excessively (mistakenly) paid social assignments and (or) penalty fee for untimely and (or) incomplete payment of social assignments and sends to TsS MTSZN.";

state Item 10 in the following edition:

"10. The electronic statement with documents, arrived by means of the portal, undergo testing in digital systems of state bodies and (or) organizations for the following parameters:

1) compliance of the details of the payer specified by uslugopoluchatel on the portal with details of the payment order to which social assignments and (or) penalty fee for untimely and (or) incomplete payment of social assignments are paid;

2) validity of data on state registration of the legal entity, accounting registration of its branches and representations and (or) reorganization of the legal entity (the termination or other change of legal status of the legal entity attracting the relations of legal succession of legal entities).

3) availability of consent of the physical person gaining income under agreements of civil nature which subject is performance of works (rendering services), on return of social assignments and (or) penalty fee for untimely and (or) incomplete payment.

In case of positive result of check on the portal the electronic statement and documents of uslugopoluchatel arrive in TsS MTSZN.

In case of not passing of check in the specified parameters the portal represents the message on variation of the electronic statement to uslugopoluchatel to its "personal account".";

state Item 11 in the following edition:

"11. According to the electronic statements and documents of uslugopoluchatel which arrived in TsS MTSZN the State corporation within five working days from the date of receipt of the electronic statement performs checks on:

1) the fact of receipt of social assignments and (or) penalty fee for untimely and (or) incomplete payment of the social assignments specified in the electronic statement;

2) availability of earlier submitted application on rendering Service which is under consideration or on it return of excessively (mistakenly) paid social assignments and (or) penalty fee for untimely and (or) incomplete payment of social assignments is performed;

3) reality of bank details of the payer for return of social assignments and (or) penalty fee for untimely and (or) incomplete payment of social assignments;

4) reliability of return reasons of social assignments and (or) penalty fee for untimely and (or) incomplete payment of social assignments according to the submitted documents provided in the List of the main requirements;

5) availability of the amounts of excessively (mistakenly) paid social assignments estimated for the period which was considered for purpose of social payment, except for the amounts of excessively (mistakenly) paid social assignments which are not considered in case of calculation of the amount of social payments according to item 4 of Article 78, item 4 of Article 85, item 4 of Article 118, Item 2 of Article 181, Item 3 of article 240 of the Code;

6) availability of contact information of the payer.

In case of positive result of the check provided by this Item, the State corporation:

registers the electronic statement on rendering Service in the online magazine of registration of statements on return of excessively (mistakenly) paid social assignments and (or) penalty fee for untimely and (or) incomplete payment of social assignments, in form according to appendix 3 to these rules;

creates the electronic request in TsS MTSZN with the data specified in the automatic mode from the portal about number of the subscriber structure of cellular communication of uslugopoluchatel. In case of change of bank details of the payer in the electronic request makes corresponding changes based on the statement of uslugopoluchatel and the enclosed documents confirming change of bank details;

sends the electronic request to Fund with application of documents of uslugopoluchatel;

sends through TsS MTSZN to "personal account" of uslugopoluchatel and on number of the subscriber structure of cellular communication of uslugopoluchatel by means of the SMS notification, the notice of registration of the electronic statement, in form according to appendix 4 to these rules and about the status of consideration of the application on Service in form according to appendix 5 to these rules.

In case of negative result of the check provided by this Item, the State corporation:

does not adopt the statement and documents of uslugopoluchatel;

sends through TsS MTSZN the notification with indication of the reason to "personal account" of uslugopoluchatel on the portal and on number of the subscriber structure of cellular communication of uslugopoluchatel by means of the SMS notification.";

state Item 13 in the following edition:

"13. The refusal in return of excessively (mistakenly) paid social assignments and (or) penalty fee for untimely and (or) incomplete payment of social assignments is made if:

the amounts of social assignments and penalty fee specified in the statement of uslugopoluchatel are subject to obligatory payment in Fund according to the paragraph the fourth Item 1 and the paragraph the fourth Item 2 of Article 245, with paragraph one of Item 1 of article 256 of the Code;

the amounts of excessively (mistakenly) paid social assignments are estimated for the period which was considered for purpose of social payment, except for the amounts of excessively (mistakenly) paid social assignments which are not considered in case of calculation of the amount of social payments according to item 4 of Article 78, item 4 of Article 85, item 4 of Article 118, Item 2 of Article 181, Item 3 of article 240 of the Code;

documents do not confirm cases, stipulated in Item 3 these rules.

the social assignments falling on the period which is accepted for calculation of social payments for case of loss of the income in connection with pregnancy and childbirth, adoption (adoption) of newborn child(children), social payment for case of loss of the income in connection with child care of age of one and a half years on reaching it arrived in Fund after date of emergence of the right and (or) date of the request for their appointment, but are not considered in calculation (determination) of the amount of the corresponding social payment.

In case of refusal in return of social assignments and (or) penalty fee for untimely and (or) incomplete payment of social assignments the Fund not later than three working days before completion of term of rendering Service sends to uslugopoluchatel the notification on preliminary refusal in return of the amounts of social assignments and (or) penalty fee for untimely and (or) incomplete payment of social assignments (further – preliminary refusal) through TsS MTSZN in form according to appendix 6 to these rules, according to Article 73 of the Administrative procedural Procedure Code of the Republic of Kazakhstan (further – APPK RK).

The notification on preliminary refusal goes TsS MTSZN in case of the address of uslugopoluchatel:

through the portal - in "personal account" of uslugopoluchatel on the portal and on number of the subscriber structure of cellular communication of uslugopoluchatel specified in the statement by means of the SMS notification;

through the State corporation - on number of the subscriber structure of cellular communication of uslugopoluchatel specified in the statement by means of the SMS notification.

Objections of uslugopoluchatel on preliminary refusal are accepted by Fund within two working days from the date of its direction to uslugopoluchatel.

At the same time, if at the scheduled time the uslugopoluchatel does not provide and does not state objection, it is equivalent to lack of objection to preliminary refusal.

By provision or expression of objection by uslugopoluchatel on preliminary refusal, the Fund through TsS MTSZN sends to uslugopoluchatel the notification on time and method of carrying out hearing.

The objection of uslugopoluchatel given in oral form is entered in the protocol of hearing.

By results of hearing the official of Fund signs by means of the EDS the return note (refusal in return) excessively (mistakenly) paid social assignments and (or) penalty fee for untimely and (or) incomplete payment of social assignments in form according to appendix 7 to these rules.";

state Item 14 in the following edition:

"14. According to the statements adopted in paper form through the State corporation, TsS MTSZN informs uslugopoluchatel on the return note signed by Fund (refusal in return) social assignments and (or) penalty fee for untimely and (or) incomplete payment of social assignments by means of the SMS notification of uslugopoluchatel.";

state Item 15 in the following edition:

"15. SMS notifications are registered automatically in TsS MTSZN in the magazine of SMS notifications about notifications in form according to appendix 8 to these rules.";

state Item 16 in the following edition:

"16. In case of the address of uslugopoluchatel through the portal, in TsS MTSZN the electronic return note (refusal in return) social assignments and (or) penalty fee for untimely and (or) incomplete payment of social assignments according to appendix 7 to these rules certified by the EDS of the official of Fund is created and goes to "personal account" of uslugopoluchatel to the portal and to number of the subscriber structure of cellular communication of uslugopoluchatel specified in the statement by means of the SMS notification.";

state Item 21 in the following edition:

"21. The state corporation staticizes data on amounts repaid of social assignments and (or) penalty fee for untimely and (or) incomplete payment of social contributions of participants of system of compulsory social insurance to TsS MTSZN.";

state Item 26 in the following edition:

"26. The center provides complex of the actions aimed at providing smooth functioning and updating of TsS MTSZN according to their appointment. The center provides completeness, reliability, relevance and timeliness of transmitted data.";

state Item 28 in the following edition:

"28. The fund through TsS MTSZN provides entering of data into digital monitoring system of rendering the state services on stage of rendering Service according to the procedure, established by authorized body in the field of digitalization, according to the subitem 11) of Item 2 of article 5 of the Law.";

appendix 1 to the specified Rules to be reworded as follows according to appendix 1 to this List;

appendix 1-2 to the specified Rules to be reworded as follows according to appendix 2 to this List;

appendix 2 to the specified Rules to be reworded as follows according to appendix 3 to this List;

appendix 4 to the specified Rules to be reworded as follows according to appendix 4 to this List;

appendix 5 to the specified Rules to be reworded as follows according to appendix 5 to this List.

in Rules of issue to the participant of system of compulsory social insurance of information on condition and movement of the social assignments approved by the specified order:

in Item 2:

3) to state the subitem in the following edition:

"3) single digital system of the social and labor sphere – the digital object intended for automation of activities of authorized state body, local executive bodies concerning social protection and employment of the population, the centers of labor mobility, career centers, the Center of development of manpower and interdepartmental interaction for the purpose of provision of the state services to the population in the social and labor sphere;";

4) to state the subitem in the following edition:

"4) the automated digital system of the State Social Insurance Fund – the software for implementation of accounting of assets of the State Social Insurance Fund, and also ensuring safety and information security from unauthorized access;";

11) to state the subitem in the following edition:

"11) the web portal of "the digital government" (further – the portal) – the digital object representing "single window" of access to the consolidated information placed by the state bodies and other subjects participating in provision of the state services including the regulatory legal base and also to the state and other services rendered electronically;";

state Item 7 in the following edition:

"7. In case of reception of an application the worker:

The state corporation creates request in single digital system of the social and labor sphere for availability of data on the participant of system of compulsory social insurance and registers the statement;

Fund creates request in the automated digital system of Fund for availability of data on the participant of system of compulsory social insurance and registers the statement.

Processing of request is performed in the corresponding single digital system of the social and labor sphere and the automated digital system of Fund within 10 minutes.";

state Item 9 in the following edition:

"9. For receipt of information on condition and movement of social assignments by means of the portal the participant of system of compulsory social insurance:

1) authorization on the portal by means of the EDS or the one-time password is made;

2) the request in digital system of the State corporation is performed;

3) makes sure the request for receipt of service by means of the EDS (is signed).

When giving by the participant of system of compulsory social insurance of the statement through the portal the status about acceptance of request, and also the notification with indication of date and time of receipt of information on condition and movement of social assignments goes to "personal account" of the participant of system of compulsory social insurance.";

state Item 11 in the following edition:

"11. The single digital system of the social and labor sphere provides:

complex of the actions aimed at providing smooth functioning and updating of digital systems according to their appointment;

completeness, reliability, relevance and timeliness of transmitted data.

Information exchange is performed through the Single transport circle of state bodies of the Republic of Kazakhstan using the EDS issued by National certification center of the Republic of Kazakhstan. Information security in case of information exchange shall be provided as due to use of the single protected transport circle of state bodies, and through actions of technical and organizational nature.";

in Rules of provision of information to payers about condition and movement of the social assignments approved by the specified order:

4) of Item 2 to state the subitem in the following edition:

"4) single digital system of the social and labor sphere – the digital object intended for automation of activities of authorized state body, local executive bodies concerning social protection and employment of the population, the centers of labor mobility, career centers, the Center of development of manpower and interdepartmental interaction for the purpose of provision of the state services to the population in the social and labor sphere.";

state Item 6 in the following edition:

"6. In case of receipt of the request the State corporation creates request in single digital system of the social and labor sphere for availability of data on the payer and registers the request.".

2. Bring in the order of the Deputy prime minister - the Minister of Labour and Social Protection of the population of the Republic of Kazakhstan of June 22, 2023 No. 237 "About approval of Rules of calculation (determination) of the sizes, appointments, implementation, suspension, recalculation, renewal, the termination and review of the decision on appointment (refusal in appointment) social payment for work loss case" (it is registered in the Register of state registration of regulatory legal acts for No. 32881) the following changes:

state preamble in the following edition:

"According to item 4 of article 114 of the Social code of the Republic of Kazakhstan, the subitem 1) of article 10 of the Law of the Republic of Kazakhstan "About the state and socially responsible services" I ORDER:";

in Rules of calculation (determination) of the sizes, appointments, implementation, suspension, recalculation, renewal, the termination and the review of the decision on appointment (refusal in appointment) social payment for case of loss of work approved by the specified order:

to state part one of Item 1 in the following edition:

"1. These rules of calculation (determination) of the sizes, appointments, implementation, suspension, recalculation, renewals, the termination and review of the decision on appointment (refusal in appointment) social payment for work loss case (further – Rules) are developed according to item 4 of article 114 of the Social code of the Republic of Kazakhstan (further – the Code), the subitem 1) of article 10 of the Law of the Republic of Kazakhstan "About the state and socially responsible services" and determine procedure for calculation (determination) for the sizes, appointments, implementation, suspension, recalculation, renewal, the termination and review of the decision on appointment (refusal in appointment) social payment for work loss case.";

the second Item 1 to state part in the following edition:

"In case of modification and (or) amendments in these rules regarding rendering the state service the authorized state body within three working days after state registration of the order which provides modification and (or) amendments informs The Government for Citizens State corporation, the operator of "the digital government", Single contact center and department on control and supervision in the field of compulsory social insurance on the made changes and (or) additions.";

in Item 2:

8) to state the subitem in the following edition:

"8) the automated digital E-prototype system (further – ATsS "E-prototype") – the automated digital system "Electronic Purpose of Retirement Benefits and Benefits" of authorized state body;";

state subitem 8-1) in the following edition:

"8-1) digital objects of banks of the second level – digital resources, the software, the Internet resource and digital infrastructure of banks of the second level;";

15) to state the subitem in the following edition:

"15) the digital card of family – the analytical decision realized on digital platform of "the digital government" which allows to create and segment lists of families (persons) on the level of their social wellbeing;";

18) to state the subitem in the following edition:

Disclaimer! This text was translated by AI translator and is not a valid juridical document. No warranty. No claim. More info