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ORDER OF THE MINISTER OF DIGITAL DEVELOPMENT, INNOVATIONS AND AEROSPACE INDUSTRY OF THE REPUBLIC OF KAZAKHSTAN

of April 10, 2024 No. 219/Tax Code

About approval of the Standard partner agreement

According to Item 3 of article 11-2 of the Law of the Republic of Kazakhstan "About the state services" PRIKAZYVAYU:

1. Approve the enclosed Standard partner agreement.

2. To provide to committee of the state services of the Ministry of digital development, innovations and aerospace industry of the Republic of Kazakhstan in the procedure established by the legislation:

1) state registration of this order in the Ministry of Justice of the Republic of Kazakhstan;

2) placement of this order on Internet resource of the Ministry of digital development, innovations and the aerospace industry of the Republic of Kazakhstan;

3) within ten working days after state registration of this order in the Ministry of Justice of the Republic of Kazakhstan submission to Legal department of the Ministry of digital development, innovations and the aerospace industry of the Republic of Kazakhstan of data on execution of the actions provided by subitems 1) and 2) of this Item.

3. To impose control of execution of this order on the supervising vice-minister of digital development, innovations and the aerospace industry of the Republic of Kazakhstan.

4. This order becomes effective after ten calendar days after day of its first official publication.

Minister of digital development, innovations and aerospace industry of the Republic of Kazakhstan

B. Musin

Approved by the Order of the Minister of digital development, innovations and the aerospace industry of the Republic of Kazakhstan of April 10, 2024 No. 219/Tax Code

Standard partner agreement

Non-commercial joint-stock company "The Government for Citizens state corporation (further – the State corporation) on the one hand and _____________________________________________________________________

(the name of the partner organization) (further – the partner organization), further jointly the referred to as Parties, according to Item 3 of article 11-2 of the Law of the Republic of Kazakhstan "About the state services" (further - the Law), signed this agreement on provision of services on reception of applications on rendering the state services and issue of their results to uslugopoluchatel (further – the Agreement).

Chapter 1. Subject of the agreement

1. Subject of this agreement are the relations of the Parties arising in case of investment of the partner organization with powers for reception of applications on rendering the state services and issue of their results to uslugopoluchatel.

2. In this agreement the terms and concepts stated in the Law, Rules of activities of The Government for Citizens State corporation approved by the order of the Minister of investments and development of the Republic of Kazakhstan of January 22, 2016 No. 52 are used (it is registered in the Register of state registration of regulatory legal acts for No. 13248).

3. The partner organizations cooperate with the State corporation in the form of the following three types of cooperation:

1) "The agent of The Government for Citizens state corporation - the individual entrepreneur who signed the partner agreement with The Government for Citizens State corporation;

2) cooperation with the partner organizations by transfer to use "The integrated information system of "Service centers of the population" (further – IIS TsON);

3) cooperation by transfer of TsON to trust management.

Chapter 2. Rights and obligations of the Parties

4. Rights and obligations of the partner organization:

1) the partner organization has the right to receive from the State corporation consulting, directory services in the questions entering competence of the State corporation, including whenever possible receipts of the state services by means of the web portal of "the electronic government".

2) the partner organization shall:

provide safe communication channel for connection of IIS TsON at the offices and (or) the mobile organizational equipment (laptop);

perform rendering services in reception of applications on rendering the state services and issue of their results to uslugopoluchatel according to the Law and subordinate regulatory legal acts determining procedure for rendering the state services;

perform reception of applications on rendering the state services and issue of their results to uslugopoluchatel, including with use of biometric authentication of the identity of uslugopoluchatel according to the Law, on condition of provision of complete document package according to the list provided by the corresponding subordinate regulatory legal act determining procedure for rendering the state service;

provide personal data protection of uslugopoluchatel according to the Law of the Republic of Kazakhstan "About personal data and their protection";

provide knowledge of uslugopoluchatel in available form of procedure for rendering services in reception of applications on rendering the state services and issue of their results to uslugopoluchatel, including taking into account availability to persons with violations of sight and (or) hearing;

provide easy equal access to services in reception of applications on rendering the state services and issue of their results to uslugopoluchatel for persons with limited opportunities;

take within the competence the measures directed to recovery of the violated rights, freedoms and legitimate interests of uslugopoluchatel with the adequate notice of authorized body in the sphere of rendering the state services (further – authorized body) and the State corporation;

provide compliance of rooms for servicing of uslugopoluchatel to the requirements established by the State corporation for TsON;

perform reception of applications and issue of ready results of the state services Monday through Friday inclusive from 9:00 till 20:00 o'clock without interruption and on Saturday from 9:00 till 13:00 o'clock, except festive and the days off according to the Labor code of the Republic of Kazakhstan.

When rendering services in reception of applications on rendering the state services and issue of their results to uslugopoluchatel reclamation from uslugopoluchatel is not allowed:

documents and data which can be received from the information systems used for rendering services in reception of applications on rendering the state services and issue of their results to uslugopoluchatel or service of digital documents;

notarially attested copies of documents which originals are provided for reconciliation of the partner organization, except as specified, provided by the Social code of the Republic of Kazakhstan.

5. Rights and obligations of the State corporation:

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