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ORDER OF THE MINISTER OF ENERGY OF THE REPUBLIC OF KAZAKHSTAN

of April 14, 2023 No. 147

About approval of Regulations of personal acceptance of physical persons and representatives of legal entities by officials of the Department of Energy of the Republic of Kazakhstan

(as amended on 10-06-2024)

According to Article 90 of the Administrative procedural Procedure Code of the Republic of Kazakhstan, item 4 of the order of the Government of the Republic of Kazakhstan of March 15, 2023 No. 214 "About approval of Standard regulations of personal acceptance of physical persons and representatives of legal entities by officials of the central state bodies and offices of akims of areas, cities of republican value, the capital, modification of the order of the Government of the Republic of Kazakhstan of September 8, 2020 No. 560 "About approval of Standard regulations of personal acceptance of physical persons and representatives of legal entities by officials of offices of akims of areas, cities of republican value and the capital and Standard regulations on departments of control of consideration of addresses of offices of akims of areas, cities of republican value and the capital" and recognition voided some decisions of the Government of the Republic of Kazakhstan", PRIKAZYVAYU:

1. Approve the enclosed Regulations of personal acceptance of physical persons and representatives of legal entities as officials of the Department of Energy of the Republic of Kazakhstan.

2. To department of administrative work of the Department of Energy of the Republic of Kazakhstan in the procedure established by the legislation:

1) to bring this order to the attention of structural divisions, departments, territorial authorities and the subordinated organizations of the Department of Energy of the Republic of Kazakhstan;

2) within five calendar days from the date of adoption of this order to send it to the copy in electronic form in the Kazakh and Russian languages to the Republican state company on the right of economic maintaining "Institute of the legislation and legal information of the Republic of Kazakhstan" of the Ministry of Justice of the Republic of Kazakhstan for official publication and inclusion in Reference control bank of regulatory legal acts of the Republic of Kazakhstan;

3) to place this order on Internet resource of the Department of Energy of the Republic of Kazakhstan after its official publication.

3. To impose control of execution of this order on the Chief of staff of the Department of Energy of the Republic of Kazakhstan.

4. This order becomes effective after ten calendar days after day of its first official publication.

Minister of Energy of the Republic of Kazakhstan

A. Satkaliyev

Approved by the order of the Minister of Energy of the Republic of Kazakhstan of April "14", 2023, No. 147

Regulations of personal acceptance of physical persons and representatives of legal entities by officials of the Department of Energy of the Republic of Kazakhstan

Chapter 1. General provisions

1. These Regulations of personal acceptance of physical persons and representatives of legal entities by officials of the Department of Energy of the Republic of Kazakhstan (further – Regulations) the establishing procedure for personal acceptance of physical persons and representatives of legal entities by officials of the Department of Energy of the Republic of Kazakhstan (further – the Ministry).

2. Personal acceptance of physical persons and representatives of legal entities is performed in the center of reception of citizens (further – TsPG), at the address: Astana, Prospekt Mangilik El 8, 16th entrance, office building "House of the Ministries", following officials:

1) Minister and vice-ministers;

2) chief of staff.

3. In TsPG acceptance physical and representatives of legal entities on the questions entering competence of the Ministry, according to the procedure, the established regulations of the Ministry is performed.

Chapter 2. Procedure for acceptance of physical persons and representatives of legal entities in the Center of reception of citizens

4. Making an appointment is kept by the staff of Inspection department of addresses and performing discipline of the Ministry (further – DKOID), responsible for the organization of acceptance in TsPG, daily in the working days in working hours with lunch break, based on the electronic document from the "elektronnoye pravitelstvo" web portal or the information analytical system "Electronic Addresses", addresses in paper format including arriving purposely or in the oral form stated to this worker.

5. The address with request for personal acceptance in which the question essence is not stated is left without consideration with the message on it to the applicant.

6. The refusal in acceptance of the address is not allowed.

If the address with request for personal acceptance does not conform to requirements, stipulated in Clause 63 Administrative procedural Procedure Codes of the Republic of Kazakhstan (further – the Code), about it, the employee of the structural division which is directly considering this address specifies to the applicant and reasonable time – for its reduction in compliance with requirements of the Code is established 2 working days.

The address with request for personal acceptance which is at the scheduled time not brought into accord with requirements of the Code is subject to return.

7. Acceptance is carried out by persons specified in Item 2 of these Regulations to TsPG at least once a month according to the schedule approved by the Chief of staff of the Government of the Republic of Kazakhstan in form according to appendix to Regulations.

8. Schedules of acceptance with indication of surname, name and middle name (in case of its availability) the official, days of acceptance are hung out in premises of the Ministry in the state and Russian languages, in places, available to general review, and also posted on the official site of the Ministry.

9. Acceptance of foreigners and stateless persons is carried out according to requirements for providing the mode of privacy in the Republic of Kazakhstan and other regulatory legal acts of the Republic of Kazakhstan governing the relations in the field of protection of the state secrets.

The addresses of foreigners and stateless persons submitted on acceptance are considered according to the procedure, established by the legislation of the Republic of Kazakhstan if the international treaties ratified by the Republic of Kazakhstan do not provide other rules of their consideration.

10. Acceptance is carried out according to the procedure of address priority. The veterans of the Great Patriotic War, veterans equated on privileges to veterans of the Great Patriotic War, combat veterans in the territory of other states, veterans of work, persons with disability the expectant mothers, persons awarded with the awards "Three-copecks Piece Kyran", "Halyk of Kakharmana", "Kazakstannyn Enbek Er _" are accepted out of turn.

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