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RESOLUTION OF BOARD OF THE NATIONAL BANK OF UKRAINE

of September 2, 2022 No. 198

About approval of the Regulations on implementation by the National Bank of Ukraine of supervision of observance by objects of supervision of the legislation of Ukraine on consumer protection of financial services and limited payment services, requirements to interaction with consumers in case of settlement of overdue debt and modification of the Regulations on implementation of permanent supervision by the National Bank of Ukraine in the markets of non-bank financial services

According to Articles 7, 15, 19, 55, 56 Laws of Ukraine "About the National Bank of Ukraine", to Articles 4, 54 - 56, 66, 67, 73 Laws of Ukraine "About banks and banking activity", to Articles 11, 12, 19 - 21, 42 Laws of Ukraine "About financial services and state regulation of the markets of financial services", to Articles 5, 26 Laws of Ukraine "About consumer crediting", to Articles 77, 78, 81 Law of Ukraine "About payment services", for the purpose of implementation of supervision of observance by suppliers of financial services (including financial payment services), suppliers of limited payment services and the collection companies of Ukraine which state regulation is performed by the National Bank of Ukraine, requirements of the legislation of Ukraine about consumer protection of limited financial and payment services, requirements to interaction with consumers in case of settlement of overdue debt the Board of the National Bank of Ukraine DECIDES:

1. Approve Regulations on implementation by the National Bank of Ukraine of supervision of observance by objects of supervision of the legislation of Ukraine on consumer protection of financial services and limited payment services, requirements to interaction with consumers in case of settlement of overdue debt which is applied.

2. Paragraph two of Item 1 of the Section I of the Regulations on implementation of the permanent supervision by the National Bank of Ukraine in the markets of non-bank financial services approved by the resolution of Board of the National Bank of Ukraine of December 28, 2020 No. 169 (with changes) to state in the following edition:

"This Provision is not applied to implementation of permanent supervision of compliance with law of Ukraine about consumer protection of financial services and limited payment services, requirements to interaction with consumers in case of settlement of overdue debt. Implementation of permanent supervision of compliance with law of Ukraine about consumer protection of financial services and limited payment services, requirements to interaction with consumers in case of settlement of overdue debt is regulated by the regulatory legal act of National Bank concerning implementation of supervision of observance by objects of supervision of the legislation of Ukraine on consumer protection of financial services and limited payment services, requirements to interaction with consumers in case of settlement of overdue debt.".

3. Recognize invalid:

1) the resolution of Board of the National Bank of Ukraine of February 9, 2021 No. 15 "About approval of the Regulations on implementation by National Bank of supervision of observance of the consumer protection law of financial services by banks";

2) Item 1 of the resolution of Board of the National Bank of Ukraine of June 16, 2021 No. 52 "About approval of the Regulations on implementation by the National Bank of Ukraine of supervision of observance by participants of the market of financial services of the consumer protection law of financial services";

3) the resolution of Board of the National Bank of Ukraine of July 9, 2021 No. 76 "About approval of the Regulations on implementation by the National Bank of Ukraine of supervision of observance of requirements for interaction with consumers in case of settlement of overdue debt (requirements of rather ethical behavior)".

4. To impose control over the implementation of this resolution on the Chairman of the National Bank of Ukraine Kirill Shevchenko.

5. The resolution becomes effective from the date of, its official publication following behind day.

Chairman

K. Shevchenko

Approved by the Resolution of Board of the National Bank of Ukraine of September 2, 2022 No. 198

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