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ORDER OF THE GOVERNMENT OF THE REPUBLIC OF MOLDOVA

of March 23, 2022 No. 180

About approval of the Regulations on procedure for functioning and use of government service of delivery (MDelivery)

Based on Item d) article 22 of the Law No. 467/2003 on informatization and the state information resources (The official monitor of the Republic of Moldova, 2004, Art. No. 6-12, 44), with subsequent changes, DECIDES: the Government

1. Approve Regulations on procedure for functioning and use of government service of delivery (MDelivery) it (is applied).

2. To the ministries, the State office and other central administrative authorities subordinated to the Government, and the organizational structures falling within the scope of their competence (subordinated administrative authorities, deconcentrated and subordinated public services, public organizations in which the ministry, the State office or other central administrative authority acts as the founder), the public bodies / organizations and the autonomous state organizations subordinated to the Government or the founded Government, within the competences provided by the law:

1) to use government service of delivery (MDelivery) for delivery to physical persons and legal entities of results of provision of the public services allowed to delivery according to instructions of the Regulations on procedure for functioning and use of government service of delivery (MDelivery);

2) to provide informing applicants on provision of public services about results of provision of the public services allowed to delivery by means of government service of delivery (MDelivery);

To sign 3) with the owner of government service of delivery (MDelivery) agreements on delivery of results of provision of public services;

To integrate 4), according to provisions of the agreement on delivery of results of the provision of public services signed with the owner of government service of delivery (MDelivery) by own financial means the public services and information systems connected with delivery process, including those which are at development stage, with government service of delivery (MDelivery);

To provide 5), after agreement signature about use of government service of delivery (MDelivery), agreement cancelation about provision of services of delivery of results of provision of public services which do not provide use of government service of delivery (MDelivery);

6) for the purpose of increase in efficiency of public expenses after signing with the owner of government service of delivery (MDelivery) of agreements on delivery of results of provision of public services not to use and not to create the services similar to government service of delivery (MDelivery).

3. Other public bodies and organizations, except specified in Item 2, including bodies of local public authority, can use government service of delivery (MDelivery) according to this resolution.

4. The physical persons and legal entities of private law acting as senders can request from public organization "Agency of Electronic Control" on contractual basis provision of services of delivery by means of government service of delivery (MDelivery).

5. To public organization "Agency of Electronic Control":

1) to provide provision of government service of delivery (MDelivery) on free basis to the subjects provided in Items 2 and 3;

2) to provide provision of government service of delivery (MDelivery) on paid basis to the subjects provided in item 4;

6. Appendix No. 3 to the Order of the Government No. 760/2010 about public organization "Agency of Electronic Control" (Official monitor of the Republic of Moldova, 2010, Art. No. 150-152, 832), with subsequent changes, to add with line item 8 following contents:

"8.

Government service of delivery (MDelivery)

Based on the agreement (agreement)

 

Prime Minister

Natalya Gavrilitsa

Countersigns:

the Deputy Prime Minister on digital development

 

Yury to Tsurkan

 

Approved by the Order of the Government of the Republic of Moldova of March 23, 2022 No. 180

Regulations on procedure for functioning and use of government service of delivery (MDelivery)

Chapter I General provisions

1. The regulations on procedure for functioning and use of government service of delivery (MDelivery) (further - the Provision) are developed for the purpose of regulation of content, procedure for functioning and use of government service of delivery (MDelivery) (further - the service MDelivery).

2. The concepts used in this Provision are applied in the value provided in the Concept of government service of delivery (MDelivery) approved by the Order of the Government No. 152/2021.

3. For the purposes of this provision the following concept is used:

the accompanying document - the document generated by information system of the service MDelivery which without fail accompanies the result of provision of public service transferred for delivery within the service MDelivery for its unique identification and tracking. It contains the following elements:

1) date of its creation;

2) identification data of the sender (full name of the subject), address of collection point (name of the street, number of the building, area, city), surname/name of the contact person, phone number, e-mail address;

3) identification data of the receiver (surname/name of physical person or full name of the legal entity), delivery address (name of the street, house number, number of the apartment, area, city, country, post code), phone number, e-mail address;

4) identification data of the supplier of post services (name of the supplier of post services, contact information);

5) contents of the mailing;

6) delivery option;

7) the expenses connected with delivery;

8) cash on delivery cost of departure;

9) declared value of the mailing;

10) identification code of the mailing.

Chapter II Functionality of the service MDelivery

4. The main function of the service MDelivery is implementation of transactions on delivery within request for receipt of results of provision of public services.

5. The service MDelivery realizes the following main functions:

1) delivery of results of provision of public services to physical persons and legal entities by means of suppliers of post services;

2) ensuring information exchange between the supplier of post services and the sender concerning tracking of delivery of results of provision of public services;

3) notification of the receiver on delivery status of results of provision of public services;

4) provision of data on the expenses connected with process of delivery, established by suppliers of post services;

5) generation of reports on the brought results of provision of public services;

6) management of access rights within system.

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