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ORDER OF THE MINISTER OF LABOUR AND SOCIAL PROTECTION OF THE POPULATION OF THE REPUBLIC OF KAZAKHSTAN

of February 24, 2022 No. 73

About approval of Rules of use of the portal of social services

According to subitem 9-8) of Item 1 of article 7 of the Law of the Republic of Kazakhstan "About social protection of disabled people in the Republic of Kazakhstan", part four of Item 7 of Article 2 and Item 5 of article 4-2 of the Law of the Republic of Kazakhstan "About the government address public assistance" PRIKAZYVAYU:

1. Approve the enclosed Rules of use of the portal of social services.

2. To provide to department of digitalization and automation of the state services of the Ministry of Labour and Social Protection of the population of the Republic of Kazakhstan in the procedure established by the legislation of the Republic of Kazakhstan:

1) state registration of this order in the Ministry of Justice of the Republic of Kazakhstan;

2) placement of this order on Internet resource of the Ministry of Labour and Social Protection of the population of the Republic of Kazakhstan after its official publication;

3) within ten working days after state registration of this order in the Ministry of Justice of the Republic of Kazakhstan submission to Department of legal service of the Ministry of Labour and Social Protection of the population of the Republic of Kazakhstan of data on execution of the actions provided by subitems 1) and 2) of this Item.

3. To impose control of execution of this order on the vice-Minister of Labour and Social Protection of the population of the Republic of Kazakhstan Ospanov E. D.

4. This order becomes effective after ten calendar days after day of its first official publication.

Minister of Labour and Social Protection of the population of the Republic of Kazakhstan

S. Shapkenov

It is approved

Ministry of digital development, innovations and aerospace industry of the Republic of Kazakhstan

 

Appendix

to the Order of the Minister of Labour and Social Protection of the population of the Republic of Kazakhstan of February 24, 2022 No. 73

Rules of use of the portal of social services

Chapter 1. General provisions

1. These rules of use of the portal of social services (further - Rules) are developed according to subitem 9-8) of Item 1 of article 7 of the Law of the Republic of Kazakhstan "About social protection of disabled people in the Republic of Kazakhstan" (further - the Law), Item 7 of Article 2 and Item 5 of article 4-2 of the Law of the Republic of Kazakhstan "About the government address public assistance" and determine procedure for use of the portal of social services by users, including participants of the portal and suppliers.

2. In these rules the following concepts and reducings are used:

1) information system - the organizational ordered set of the information and communication technologies, service personnel and technical documentation realizing certain technological actions by means of information exchange and intended for the solution of specific functional objectives;

2) the portal of social services (further - the portal) - information system of the social and labor sphere which represents the object of informatization giving to separate categories of the population opportunity of purchase of goods and (or) services on the terms of compensation of their cost by local executive bodies according to the laws of the Republic of Kazakhstan "About social protection of disabled people in the Republic of Kazakhstan" and "About the government address public assistance";

3) force majeure circumstances - natural disasters or other circumstances which it is impossible to provide or prevent, the functioning attracting stop or inadequate operability of system in general;

4) the individual assistant - person rendering social services in escort of the disabled person of the first group having difficulty in movement and to assistance in case of visit of objects;

5) the guaranteed benefits package (further - GSP) - the help to the needy families having children aged from one up to eighteen years in the types and amounts determined by the Government of the Republic of Kazakhstan;

6) the automated information system "E-social security" of the Ministry of Labour and Social Protection of the population of the Republic of Kazakhstan (further - AIS "E-social security") - the hardware and software intended for automation of business processes of rendering the public assistance in material and natural expression, special social services, forming, maintaining and use of the database of the events held by local executive bodies;

7) the disabled person - person having the violation of health with permanent disorder of functions of organism caused by diseases, mutilations (wounds, injuries, contusions), their consequences, defects which leads to restriction of activity and need of its social protection;

8) the individual program of rehabilitation of the disabled person (further - the International Party of Russia) - the document determining specific amounts, types and terms of carrying out rehabilitation of the disabled person;

9) the administrator of the portal - the legal entity performing system maintenance of software and hardware and maintenance of information systems;

10) the participant of the portal - disabled people or their legal representatives (guardians, custodians), persons not capable to independent servicing in connection with old age or their legal representatives (guardians, custodians), receivers of the guaranteed benefits package;

11) suppliers of goods and (or) services on the portal (further - suppliers) - the physical persons performing business activity, legal entities, individual assistants;

12) contact center of the portal (further - contact center) - service desk for addresses of participants of the portal on digital and voice communication channels concerning receipt of services and services of the portal;

13) technical and scheduled maintenance - the complex of actions for maintenance of computer aids and the telecommunication equipment in operating state including including prevention for the purpose of prevention of refusal of operation of the equipment and (or) the equipment and their premature depreciation, elimination of defects, replacement of separate parts and blocks, installation and setup of the equipment, the software, additional devices and payments for increase in equipment capacity and assistance to users;

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