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ORDER OF THE GOVERNMENT OF THE RUSSIAN FEDERATION

of December 31, 2021 No. 2607

About approval of Rules of rendering telematic communication services

According to the Federal Law "About Communication" and the Law of the Russian Federation "About consumer protection" the Government of the Russian Federation decides:

1. Approve the enclosed Rules of rendering telematic communication services.

2. Recognize invalid:

The rules of rendering telematic communication services approved by the order of the Government of the Russian Federation of September 10, 2007 No. 575 "About approval of Rules of rendering telematic communication services" (The Russian Federation Code, 2007, No. 38, the Art. 4552);

Item of 8 changes which are made to orders of the Government of the Russian Federation concerning rendering the communication services approved by the order of the Government of the Russian Federation of February 16, 2008 No. 93 "About modification of some orders of the Government of the Russian Federation concerning rendering communication services" (The Russian Federation Code, 2008, No. 8, the Art. 749);

Item of 3 changes which are made to acts of the Government of the Russian Federation in connection with adoption of the Federal Law "About Introduction of Amendments to the Federal Law "About Information, Information Technologies and on Information Security" and Separate Legal Acts of the Russian Federation concerning Streamlining of Exchange of Information with Use of Information and Telecommunication Networks", approved by the order of the Government of the Russian Federation of July 31, 2014 No. 758 "About introduction of amendments to some acts of the Government of the Russian Federation in connection with adoption of the Federal Law "About Introduction of Amendments to the Federal Law "About Information, Information Technologies and on Information Security" and Separate Legal Acts of the Russian Federation concerning Streamlining of Exchange of Information with Use of Information and Telecommunication Networks" (The Russian Federation Code, 2014, No. 32, the Art. 4525);

Item of 3 changes which are made to acts of the Government of the Russian Federation, approved by the order of the Government of the Russian Federation of August 12, 2014 No. 801 "About introduction of amendments to some acts of the Government of the Russian Federation" (The Russian Federation Code, 2014, No. 34, the Art. 4662);

item 4 of changes which are made to acts of the Government of the Russian Federation concerning the notification and the informing the population approved by the order of the Government of the Russian Federation of February 19, 2015 No. 140 "About introduction of amendments to some acts of the Government of the Russian Federation concerning the notification and informing the population" (The Russian Federation Code, 2015, No. 9, the Art. 1325);

Item of 3 changes which are made to acts of the Government of the Russian Federation, approved by the order of the Government of the Russian Federation of February 3, 2016 No. 57 "About introduction of amendments to some acts of the Government of the Russian Federation" (The Russian Federation Code, 2016, No. 6, the Art. 852);

Item of 2 changes which are made to acts of the Government of the Russian Federation concerning rendering the communication services approved by the order of the Government of the Russian Federation of October 25, 2017 No. 1295 "About introduction of amendments to some acts of the Government of the Russian Federation concerning rendering communication services" (The Russian Federation Code, 2017, No. 44, the Art. 6522).

3. This resolution is effective within 6 years from the date of its entry into force.

Russian Prime Minister

M. Mishustin

Approved by the Order of the Government of the Russian Federation of December 31, 2021 No. 2607

Rules of rendering telematic communication services

I. General provisions

1. These rules govern the relations between the subscriber or the user of telematic communication services (further - the user), on the one hand, and the telecom operator rendering telematic communication services (further - the telecom operator), on the other hand, when rendering telematic communication services.

2. The concepts used in these rules mean the following:

"subscriber" - the user with whom the paid contract on rendering telematic communication services with allocation of unique code of identification is signed (further - the service provision agreement of communication);

"subscriber line" - the communication line, including the wireless transmission line connecting the user (terminal) equipment (further - the equipment) with the communication center of data transmission network or the providing possibility of connection to equipment data transmission network;

"the subscriber interface" - technical and technological parameters of the physical chains connecting means of communication of the telecom operator to the equipment and also the formalized set of rules of their interaction;

"the subscriber terminal" - set technical and the software applied by the subscriber and (or) the user when using of telematic communication services to transfer, acceptance and display of electronic messages and (or) forming, storage and the information processing containing in information system;

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