I.O'S ORDER. MINISTER OF JUSTICE OF THE REPUBLIC OF KAZAKHSTAN

of September 28, 2021 No. 841

About introduction of amendments to the order of the acting minister of justice of the Republic of Kazakhstan of May 27, 2020 No. 58 "About approval of rules of rendering the state service "Apostilization of the Official Documents Coming from Judicial Authorities and Other State Bodies, and also Notaries of the Republic of Kazakhstan"

I ORDER:

1. Bring in the order of the acting minister of justice of the Republic of Kazakhstan of May 27, 2020 No. 58 "About approval of rules of rendering the state service "Apostilization of the Official Documents Coming from Judicial Authorities and Other State Bodies, and also Notaries of the Republic of Kazakhstan" (it is registered in the Register of state registration of regulatory legal acts No. 20740) the following change:

16, 17 to state Items in the following edition:

"16. The claim to decisions, actions (failure to act) of the service provider and (or) their workers concerning rendering the state services moves addressed to the head of the service provider.

The claim of uslugopoluchatel which arrived to the service provider who is directly rendering the state service according to Item 2 of article 25 of the Law "About the State Services" is subject to consideration within five working days from the date of its registration.

The claim of uslugopoluchatel which arrived to authorized body by assessment and control of quality of rendering the state services is subject to consideration within fifteen working days from the date of its registration.

In case of the address through the portal information on procedure for appeal can be obtained by phone single contact center concerning rendering the state services.

17. Consideration of the claim in pre-judicial procedure concerning rendering the state services is made by higher administrative authority, authorized body by assessment and control of quality of rendering the state services (further – the body considering the claim).

The claim is submitted to the service provider whose decision, action (failure to act) is appealed.

The service provider, whose decision, action (failure to act) is appealed, no later than three working days from the date of receipt of the claim sends it and administrative case to the body considering the claim.

At the same time the service provider whose decision, action (failure to act) is appealed, has the right not to send the claim to the body considering the claim if he within three working days makes the decision or other administrative action which are completely meeting the requirements specified in the claim.

If other is not provided by the law, then appeal to the court is allowed after appeal in pre-judicial procedure.";

18, of 19, of 20, 21 to exclude Items;

in appendix 1 to Rules of rendering the state service "Apostilization of the Official Documents Coming from Judicial Authorities and Other State Bodies, and also Notaries of the Republic of Kazakhstan":

state item 4 in the following edition:

2. To provide to department of registration service and organization of legal services of the Ministry of Justice of the Republic of Kazakhstan in the procedure established by the legislation of the Republic of Kazakhstan:

1) state registration of this order;

2) placement of this order on official Internet resource of the Ministry of Justice of the Republic of Kazakhstan.

3. To impose control of execution of this order on the supervising vice-Minister of Justice of the Republic of Kazakhstan.

4. This order becomes effective after ten calendar days after day of its first official publication.

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