ORDER OF THE MINISTER FOR CULTURE AND SPORTS OF THE REPUBLIC OF KAZAKHSTAN

of May 29, 2020 No. 156

About approval of Rules of rendering the state service "Licensing for Tourist Operator Activities (Tour Operator Activities)"

According to the subitem 1) article 10 of the Law of the Republic of Kazakhstan of April 15, 2013 "About the state services" PRIKAZYVAYU:

1. Approve the enclosed Rules of rendering the state service "Licensing for Tourist Operator Activities (Tour Operator Activities)".

2. Recognize invalid some orders of the Ministry for Investments and Development of the Republic of Kazakhstan and the Minister for Culture and Sports of the Republic of Kazakhstan according to appendix to this order.

3. To provide to committee of the industry of tourism of the Ministry of Culture and sport of the Republic of Kazakhstan in the procedure established by the legislation of the Republic of Kazakhstan:

1) state registration of this order in the Ministry of Justice of the Republic of Kazakhstan;

2) within two working days after its official publication placement of this order on Internet resource of the Ministry of Culture and sport of the Republic of Kazakhstan;

3) within two working days after execution of the actions provided by this order, submission to Department of legal service of the Ministry of Culture and sport of the Republic of Kazakhstan of data on execution of actions.

4. To impose control of execution of this order on the supervising vice-Minister for Culture and Sports of the Republic of Kazakhstan.

5. This order becomes effective after twenty one calendar days after day of its first official publication.

Approved by the Order of the Minister for Culture and Sports of the Republic of Kazakhstan of May 29, 2020 No. 156

Rules of rendering the state service "Licensing for Tourist Operator Activities (Tour Operator Activities)"

Chapter 1. General provisions

1. These rules of rendering the state service "Licensing for Tourist Operator Activities (Tour Operator Activities)" (further - Rules) are developed in compliance by the subitem 1) of article 10 of the Law of the Republic of Kazakhstan of April 15, 2013 "About the state services" (further - the Law) and determine procedure for rendering the state service "Licensing for Tourist Operator Activities (Tour Operator Activities)" (further - the state service).

2. The state service appears local executive bodies of areas, Nour-Sultan's cities, Almaty and Shymkent (further - the service provider) to legal entities and physical persons (further - uslugopoluchatel) according to these rules.

Chapter 2. Procedure for rendering the state service

3. For receipt of the state service uslugopoluchatel send to the service provider through the web portal of "the electronic government" www.egov.kz, www.elicense.kz (further - the portal) documents, according to Item 8 of the standard of the state service "Licensing for Tourist Operator Activities (Tour Operator Activities)" (further - the Standard) according to appendix of 1 these rules.

The list of the main requirements to rendering the state service including the characteristic of process, form, content and result of rendering the state service, and also other data taking into account features of rendering the state service are stated in the Standard.

4. Forms of statements of uslugopoluchatel for receipt of the license and (or) for renewal of the license, and also data on compliance to qualification requirements and the list of the documents confirming compliance to them for implementation of tour operator activities are represented on the portal according to appendices 2, of 3, of 4, 5 and 6 to these rules.

5. The office of the service provider in day of receipt of documents performs their acceptance, registration and transfers to execution to responsible structural division of the service provider (further - the employee of the service provider).

In case of the address of uslugopoluchatel after the termination of working hours, in days off and holidays according to the labor law, reception of applications and issue of results of rendering the state service is performed the next working afternoon.

The employee of the service provider within two working days from the moment of document registration, checks completeness of the submitted documents.

Receives the data on documents proving the identity, state registration (re-registration) of the legal entity, confirming payment of the license fee for the right of occupation with separate types of activity the service provider from the corresponding state information systems through lock of "the electronic government".

In case of representation uslugopoluchately incomplete document package the employee of the service provider in the terms specified in part three of this Item prepares motivated refusal in further review of the statement in electronic form signed by the digital signature (further - the EDS) the head of the service provider and sends to uslugopoluchatel to personal account of the portal.

6. For receipt of the license the uslugopoluchatel represents complete document package, specified in Item 8 of the Standard. The employee of the service provider within 6 (six) working days considers the submitted documents on compliance of uslugopoluchatel to the qualification requirements approved by the order of the Minister of investments and development of the Republic of Kazakhstan of January 30, 2015 No. 79 (it is registered in the Register of state registration of regulatory legal acts at No. 10484) (further - qualification requirements). In case of compliance of uslugopoluchatel to qualification requirements, the employee of the service provider in the specified time creates the license, in case of not compliance to qualification requirements and on the bases, stipulated in Item 9 Standards the motivated refusal in further review of the statement in electronic form signed prepares the EDS of the head of the service provider and sends to uslugopoluchatel to personal account of the portal.

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