ORDER OF THE MINISTRY OF INTERNAL AFFAIRS OF THE RUSSIAN FEDERATION

of September 4, 2019 No. 602

About approval of Administrative regulations of the Ministry of Internal Affairs of the Russian Federation on provision of the state service in provision of the status of the displaced person and prolongation of term of its action

According to Items 2 and 5 of article 5 of the Law of the Russian Federation of February 19, 1993 to No. 4530-1 "About displaced persons" <1>, Item 1 of the Regulations on the Ministry of Internal Affairs of the Russian Federation approved by the Presidential decree of the Russian Federation of December 21, 2016 No. 699 <2>, Rules of development and approval of administrative regulations of provision of the state services approved by the order of the Government of the Russian Federation of May 16, 2011 No. 373 <3>, I order:

--------------------------------

<1> Sheets of the Congress of People's Deputies of the Russian Federation and Supreme Council of the Russian Federation, 1993, No. 12, Art. 427; Russian Federation Code, 1995, No. 52, Art. 5110; 2018, No. 53, Art. 8454.

<2> Russian Federation Code, 2016, No. 52, Art. 7614; 2018, No. 46, Art. 7028.

<3> Russian Federation Code, 2011, No. 22, Art. 3169; 2018, No. 46, Art. 7050.

1. Approve the enclosed Administrative regulations of the Ministry of Internal Affairs of the Russian Federation on provision of the state service in provision of the status of the displaced person and prolongation of term of its action.

2. To heads (chiefs) of divisions of central office of the Ministry of Internal Affairs of the Russian Federation, territorial authorities of the Ministry of Internal Affairs of the Russian Federation at the regional level to organize studying of this order and to provide accomplishment of its requirements by the authorized officers participating in rendering the state service in provision of the status of the displaced person and to prolongation of term of its action.

3. Declare invalid the order of the Ministry of Internal Affairs of Russia of November 14, 2017 No. 853 "About approval of Administrative regulations of the Ministry of Internal Affairs of the Russian Federation on provision of the state service in provision of the status of the displaced person and prolongation of term of its action" <1>.

--------------------------------

<1> Registration No. 49188 is registered in the Ministry of Justice of the Russian Federation on December 8, 2017.

4. To impose control over the implementation of this order on the First Deputy Minister police colonel general A. V. Gorovy.

Appendix

to the Order of the Ministry of Internal Affairs of the Russian Federation of September 4, 2019 No. 602

Administrative regulations of the Ministry of Internal Affairs of the Russian Federation on provision of the state service in provision of the status of the displaced person and prolongation of term of its action

I. General provisions

Subject of regulation of Administrative regulations

1. The administrative regulations of the Ministry of Internal Affairs of the Russian Federation determine terms and the sequence of ministerial procedures (actions) of divisions concerning migration of territorial authorities of the Ministry of Internal Affairs of Russia at the regional level <2> by provision of the state service in provision of the status of the displaced person and prolongation of term of its action <1>, and also order of interaction of divisions concerning migration with structural divisions of the Ministry of Internal Affairs of Russia, territorial authorities of the Ministry of Internal Affairs of Russia, the organizations and divisions of system of the Ministry of Internal Affairs of Russia, with federal executive bodies, territorial authorities of federal executive bodies, executive bodies of subjects of the Russian Federation, local government bodies and the organizations by provision of the state service.

--------------------------------

<1> Further - "Administrative regulations", "the state service" respectively.

<2> Further - "divisions concerning migration", "territorial authorities of the Ministry of Internal Affairs of Russia" respectively.

Circle of applicants

2. Applicants <3> are:

--------------------------------

<3> Article 1 of the Law of the Russian Federation of February 19, 1993 No. 4530-1 "About displaced persons" (Sheets of the Congress of People's Deputies of the Russian Federation and the Supreme Council of the Russian Federation, 1993, No. 12, Art. 427; Russian Federation Code, 1995, No. 52, Art. 5110; 2016, No. 1, Art. 87).

2.1. The citizen of the Russian Federation <4> forced to leave the residence in the territory of foreign state and who arrived to the territory of the Russian Federation.

--------------------------------

<4> Further - "citizen".

2.2. The citizen forced to leave the residence in the territory of one subject of the Russian Federation and who arrived to the territory of other subject of the Russian Federation.

2.3. The citizen recognized in No. 4530-1 established by the Law of the Russian Federation of February 19, 1993 "About displaced persons" <1> procedure as the displaced person.

--------------------------------

<1> Further - "Law".

Requirements to procedure for informing on provision of the state service

3. Information on questions of provision of the state service is placed in the federal state information system "Single Portal of the State and Municipal Services (Functions)" <2>, on the official site of the Ministry of Internal Affairs of Russia and the official sites of territorial authorities of the Ministry of Internal Affairs of Russia on the Internet <3>, on places, located in available to acquaintance, information stands of divisions concerning migration, and also it is provided by the staff of law-enforcement bodies of the Russian Federation, federal government civil servants and employees of territorial authorities of the Ministry of Internal Affairs of Russia <4> by phone and on personal acceptance.

--------------------------------

<2> Further - "The single portal".

<3> Further - "Internet network.

<4> Further - "officials".

4. From the date of acceptance of the petition for recognition of person by the displaced person <5> or the statement for prolongation of effective period of the status of the displaced person <6> the applicant has the right to data on the course of provision of the state service by phone, on personal acceptance or with use of the Single portal.

--------------------------------

<5> Further - "petition".

<6> Further - "request", unless otherwise specified.

5. On the Single portal the following information is placed:

5.1. The exhaustive list of the documents necessary for provision of the state service, the requirement to execution of the specified documents, and also the list of documents which the applicant has the right to provide on own initiative.

5.2. Circle of applicants.

5.3. Term of provision of the state service.

5.4. Results of provision of the state service, procedure for submission of the document which is result of provision of the state service.

5.5. The exhaustive list of the bases for refusal in provision of the state service, and also about lack of the bases for suspension of the state service.

5.6. About the applicant's right to pre-judicial (extrajudicial) appeal of actions (failure to act) and the decisions made (performed) during provision of the state service.

5.7. Forms of the petition and statement for prolongation of effective period of the status of the displaced person (appendices No. 1 and No. 2 to Administrative regulations).

5.8. The list of the regulatory legal acts regulating provision of the state service.

6. Information on the Single portal on procedure and terms of provision of the state service based on the data containing in the federal state information system "Federal Register of the State and Municipal Services (Functions)" <1> is provided to the applicant free of charge.

--------------------------------

<1> Further - "The federal register".

The refusal in the acceptance of the petition, statement for prolongation of effective period of the status of the displaced person and other documents necessary for provision of the state service, and also refusal in provision of the state service is not allowed if the request and documents necessary for provision of the state service are given according to information on terms and procedure for provision of the service published on the Single portal.

7. The information access about terms and procedure for provision of the state service is performed without use of the software which installation on technical means of the applicant requires the conclusion of license or other agreement with the owner of the software providing collection of payment, registration or authorization of the applicant or provision of personal data by it.

8. On the official site of the Ministry of Internal Affairs of Russia and the websites of territorial authorities of the Ministry of Internal Affairs of Russia in Internet network in addition to the data specified in Item 5 of Administrative regulations take place:

8.1. The text of Administrative regulations with appendices.

8.2. Texts of the regulatory legal acts regulating provision of the state service.

8.3. Procedure and methods of submission of the petition and statement for prolongation of effective period of the status of the displaced person.

8.4. Models of filling of the petition and statement for prolongation of effective period of the status of the displaced person.

8.5. Procedure and methods of preliminary record on submission of the petition or statement for prolongation of effective period of the status of the displaced person.

8.6. Procedure and methods of receipt of explanations concerning provision of the state service.

8.7. Most frequently asked questions and answers to them.

8.8. Phones of the heads responsible for quality of provision of the state service.

8.9. The address of the Single portal in Internet network.

9. At information stands of divisions concerning migration the following information is subject to placement:

9.1. Waiting time in queue on documents acceptance and receipt of result of provision of the state service according to requirements of Administrative regulations.

9.2. Short description of procedure for provision of the state service and terms of its provision.

9.3. Models of filling of the petition and statement for prolongation of effective period of the status of the displaced person.

9.4. Exhaustive list of the documents necessary for provision of the state service.

9.5. The exhaustive list of the bases for refusal in acceptance to consideration of the documents necessary for provision of the state service.

9.6. The exhaustive list of the bases for refusal in provision of the state service.

9.7. Procedure and methods of submission of the petition and statement for prolongation of effective period of the status of the displaced person, information on possibility of receipt of the state service electronically.

9.8. The location information, postal addresses, the working schedule and phones of the divisions concerning migration providing the state service.

9.9. Procedure for record on personal acceptance to officials.

9.10. Procedure for informing concerning provision of the state service, including by phone.

9.11. Procedure for pre-judicial (extrajudicial) appeal of decisions, actions (failure to act) of the officials responsible for provision of the state service.

9.12. Extraction from the legislative and other regulatory legal acts regulating activities for provision of the state services.

9.13. The text of Administrative regulations with the staticized changes.

9.14. Phones of the higher heads responsible for quality of provision of the state service.

9.15. Addresses of the Single portal, the official site of the Ministry of Internal Affairs of Russia and the official site of territorial authority of the Ministry of Internal Affairs of Russia in Internet network.

9.16. Most frequently asked questions and answers to them.

9.17. The prevention for receivers of the state service of possible fraud with use of short text messages (SMS) and telephone surveys.

10. By phone, in case of the personal or written address officials shall give exhaustive information on questions of provision of the state service.

11. Informing is performed on the questions concerning:

methods of submission of the petition and statement for prolongation of effective period of the status of the displaced person;

documents necessary for provision of the state service;

procedure and terms of provision of the state service;

procedure for pre-judicial (extrajudicial) appeal of actions (failure to act) for officials and decisions made by them by provision of the state service;

course of provision of the state service.

12. The response to phone call shall begin with information on the name of division concerning migration which the citizen, surnames and positions of the official who received phone call called.

In case of responses to phone calls the official responsible for informing for provision of the state service, in detail reports to the citizen data on the questions specified in Item 11 of Administrative regulations. During the conversation the official responsible for informing for provision of the state service pronounces words accurately, avoids "parallel talk" with surrounding people and does not interrupt conversation because of receipt of call on other device.

In case of impossibility of the official who received phone call to answer independently the questions posed, the request is readdressed translated) to other official or the citizen telephone number according to which it is possible to obtain necessary information is reported.

Informing duration by phone concerning provision of the state service, about the course of provision of the state service shall not exceed 10 minutes.

Informing concerning provision of the state service is performed in reception hours of citizens.

13. According to the written address the official responsible for provision of the state service, in detail in writing explains to the citizen procedure for provision of service and within 30 days from the date of registration of the written request sends the answer to the citizen <1>.

--------------------------------

<1> Article 12 of the Federal Law of May 2, 2006 No. 59-FZ "About procedure for consideration of the address of citizens of the Russian Federation" (The Russian Federation Code, 2006, No. 19, Art. 2060; 2014, No. 48, Art. 6638).

14. In rooms of receiving and delivery of documents there shall be regulatory legal acts regulating procedure for provision of the state service, including Administrative regulations which upon the demand of the applicant shall be provided to it for acquaintance.

15. Placement of information on procedure for provision of the state service in the multipurpose center of provision of the state and municipal services <1> is performed in the presence of the relevant agreement on interaction.

--------------------------------

<1> Further - MFTs.

16. Reference information about the location, the working schedule, telephone numbers for enquiries of the Ministry of Internal Affairs of Russia, territorial authorities of the Ministry of Internal Affairs of Russia, divisions concerning migration, number of phone answerphone, about addresses of the official site, e-mail of the Ministry of Internal Affairs of Russia and its territorial authorities at the regional level and (or) forms of feedback of the Ministry of Internal Affairs of Russia "Internet" is posted online:

on the official site of the Ministry of Internal Affairs of Russia and the websites of territorial authorities of the Ministry of Internal Affairs of Russia in Internet network in the Section "Structure" on the page of division concerning migration;

on the Single portal;

at information stands of divisions concerning migration.

16.1. Reference information turns out the applicant by the appeal to the official site of the Ministry of Internal Affairs of Russia and the websites of territorial authorities of the Ministry of Internal Affairs of Russia in Internet network, concerning migration or it is provided to the Single portal, information stands of divisions by officials by means of telephone communication, in case of oral or written addresses.

Disclaimer! This text was translated by AI translator and is not a valid juridical document. No warranty. No claim. More info