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Ministry of Justice

Russian Federation

On January 15, 2020 No. 57164

RESOLUTION OF BOARD OF THE PENSION FUND OF THE RUSSIAN FEDERATION

of December 11, 2019 No. 686p

About approval of Administrative regulations of provision by the Pension Fund of the Russian Federation of the state service in payment of insurance pensions, funded pension and pensions on the state provision of pensions to the citizens leaving (left) on permanent residence of the territory of the Russian Federation

(as amended of the Resolution of Board of the Pension Fund of the Russian Federation of 23.09.2020 No. 703p)

According to the Federal Law of July 27, 2010 No. 210-FZ "About the organization of provision of the state and municipal services" (The Russian Federation Code, 2010, No. 31, Art. 4179; 2019, No. 14, the Art. 1461), the order of the Government of the Russian Federation of May 16, 2011 No. 373 "About development and approval of administrative regulations of implementation of the state control (supervision) and administrative regulations of provision of the state services" (The Russian Federation Code, 2011, No. 22, Art. 3169; 2018, No. 46, the Art. 7050), Item 3 of the Regulations on payment procedure of insurance pension to persons leaving (left) on permanent residence territories of the Russian Federation, No. 1386 approved by the order of the Government of the Russian Federation of December 17, 2014 (The Russian Federation Code, 2014, No. 52, Art. 7774; 2019, No. 19, of the Art. 2274), the Board of the Pension Fund of the Russian Federation decides:

Approve the enclosed Administrative regulations of provision by the Pension Fund of the Russian Federation of the state service in payment of insurance pensions, funded pension and pensions on the state provision of pensions to the citizens leaving (left) on permanent residence of the territory of the Russian Federation.

Chairman

A. Drozdov

Approved by the Resolution of Board of the Pension Fund of the Russian Federation of December 11, 2019, No. 686p

Administrative regulations of provision by the Pension Fund of the Russian Federation of the state service in payment of insurance pensions, funded pension and pensions on the state provision of pensions to the citizens leaving (left) on permanent residence of the territory of the Russian Federation

I. General provisions

Subject of regulation of Administrative regulations

1. The administrative regulations of provision by the Pension Fund of the Russian Federation of the state service in payment of insurance pensions, funded pension and pensions, except long-service pension the federal government employee and social pensions (further - pension), to the citizens leaving (left) on permanent residence of the territory of the Russian Federation (further respectively - RPF, the state service, Administrative regulations) including determine procedure for provision of RPF through the territorial authorities of the state service, terms and the sequence of accomplishment of ministerial procedures (actions) by provision by territorial authorities of RPF of the state service by the state provision of pensions.

2. By provision of the state service accomplishment of the ministerial procedures directed to realization of the rights of citizens according to the submitted application is performed: about delivery of pension <1>; about change of personal data; about issue of the certificate of the pension amounts which are not received during lifetime by the pensioner; about pension payment recovery; about pension payment renewal; about voluntary compensation of excessively received pension amounts; about payment of the added pension amounts which were due to the pensioner and remained not received in connection with his death; about the pension payment termination; about refusal of receipt of the granted pension; the statement for payment of funded pension (further - the statement).

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<1> Transfer of the added pension amount to the pensioner (his legal representative) by transfer of pension amounts into the account of the pensioner (his legal representative in the cases established by the legislation of the Russian Federation) in credit institution or by delivery to the legal representative of pension amounts at home or in cash desk of the organization of the mail service or other organization which is engaged in delivery of pension (further - delivery of pension).

3. The provisions of Administrative regulations relating to pension payment are equally applied to payment of fixed payment to insurance pension (taking into account increase in fixed payment to insurance pension), shares of insurance pension on old age.

Circle of applicants

4. The state service is provided to the citizens of the Russian Federation, foreign citizens and persons without citizenship leaving (left) on permanent residence of the territory of the Russian Federation, pensions to which are established according to the Federal Law of December 28, 2013 No. 400-FZ "About insurance pensions" (The Russian Federation Code, 2013, No. 52, Art. 6965; 2019, No. 40, the Art. 5488) (further - the Federal Law of December 28, 2013 No. 400-FZ); part 3 of article 9 of the Federal Law of December 28, 2013 No. 424-FZ "About funded pension" (The Russian Federation Code, 2013, No. 52, Art. 6989; 2018, No. 41, the Art. 6190) (further - the Federal Law of December 28, 2013 No. 424-FZ); The Federal Law of December 15, 2001 No. 166-FZ "About the state provision of pensions in the Russian Federation" (The Russian Federation Code, 2001, No. 51, Art. 4831; 2019, No. 40, the Art. 5488), except for citizens to whom action of international treaties of the Russian Federation extends, and also members of their families and heirs in case of non receipt of the added pension amount in connection with the death of the specified citizens (further - citizens).

Provisions of Administrative regulations do not extend to citizens from among federal government civil servants to whom the long-service pension is paid.

5. The citizen can use the state service through the legal or authorized representative.

At the same time personal participation of the citizen in legal relationship on receipt of the state service does not deprive of it the right to have the representative, as well as participation of the representative does not deprive of the citizen of the right to personal participation in the specified legal relationship.

Requirements to procedure for informing on provision of the state service

6. Informing citizens concerning provision of the state service is performed:

the official of structural division of territorial authority of the RPF responsible for provision of the state service (further - the official), in case of the direct appeal of the citizen to territorial authority of RPF;

the employee of the multipurpose center of provision of the state and municipal services (further - the multipurpose center);

by means of telephone, fax connection and other means of telecommunication communication;

by design of information stands in places of provision of the state service on which information specified in paragraphs the sixteenth - twenty third Item 60 of Administrative regulations is placed;

by the publication of information materials in mass media, editions of information brochures, booklets, other printed materials;

by placement of information on the official site of RPF (www.pfrf.ru) on the Internet (further respectively - the website of RPF, Internet network) and in the federal state information system "Single Portal of the State and Municipal Services (Functions)" (further - the Single portal);

by placement of brochures, booklets and other printed materials in premises of the territorial authorities of RPF intended for reception of citizens and also other organizations of all patterns of ownership in coordination with the specified organizations, including in the multipurpose centers;

by means of answers to written addresses of citizens.

7. When informing on procedure for provision of the state service by phone the official, having accepted telephone call, it shall be provided: tell surname, the name, middle name (in the presence), position, the name of structural division of territorial authority of RPF.

The official shall report the schedule of reception of citizens, the exact postal address of territorial authority of RPF, journey method to it, and if necessary - requirements to the written address.

Informing citizens by phone about procedure for provision of the state service is performed according to the working schedule of territorial authority of RPF.

During the conversation the official shall pronounce words accurately and not interrupt conversation because of receipt of other call.

In case of impossibility to answer the phone call the questions raised by the citizen it shall be readdressed it (is transferred) to other official or to the addressed citizen the phone number on which it is possible to obtain necessary information shall be told.

Phone conversation shall not continue more than 10 minutes.

8. In case of responses to phone calls and oral addresses concerning provision of the state service the official shall provide information on the following questions according to the arrived address:

about the regulatory legal acts regulating questions of provision of the state service (the name, number, acceptance date of regulatory legal act);

about the list of categories of the citizens having the right to the state service;

about the list of the documents necessary for provision of the state service;

about terms of provision of the state service;

about the refusal bases in provision of the state service;

about the location on the website of RPF of information on questions of provision of the state service.

9. On the website of RPF, in the federal state information system "Federal Register of the State Services (Functions)" (further - the federal register), on the Single portal, and also at stands in places of provision of the state service and services which are necessary and obligatory for provision of the state service and in the multipurpose center the following reference information is placed:

about the location and the working schedule of territorial authorities of RPF and their structural divisions responsible for provision of the state service, and also the multipurpose centers;

help phone numbers of structural divisions of the territorial authorities of RPF responsible for provision of the state service, including number of phone answerphone (in the presence);

the address of the official site, and also e-mail and (or) form of feedback of territorial authorities of RPF in Internet network.

9.1. The schedule of acceptance of territorial authorities of RPF and their structural divisions responsible for provision of the state service is established by the order of territorial authority of RPF taking into account interests of citizens, climatic conditions of the region.

Acceptance shall be organized so that to exclude formation of queues, but 3 (three) days a week are not more often.

10. On the Single portal the following information is placed:

the exhaustive list of the documents necessary for provision of the state service, the requirement to execution of the specified documents, and also the list of documents which the applicant has the right to provide on own initiative;

the list of categories of the citizens having the right to the state service;

term of provision of the state service;

results of provision of the state service, procedure for submission of the document which is result of provision of the state service;

the amount of the state tax collected for provision of the state service;

the exhaustive list of the bases for suspension or refusal in provision of the state service;

about the citizen's right to pre-judicial (extrajudicial) appeal of actions (failure to act) and the decisions made (performed) during provision of the state service;

the forms of statements (notifications, messages) used by provision of the state service.

The information access about terms and procedure for provision of the state service is performed without accomplishment by the citizen of any requirements, including without use of the software which installation on technical means of the citizen requires the conclusion of license or other agreement with the owner of the software providing collection of payment, registration or authorization of the citizen or provision of personal data by it.

The refusal in reception of an application and other documents necessary for provision of the state service if the statement and documents necessary for provision of the state service are submitted according to information on terms and procedure for provision of the state service published on the Single portal is not allowed.

11. When informing the citizen on the provision course to it the state service by means of telephone and other means of telecommunication communication the official identifies the identity of the citizen by check of correctness called the citizen of surname, name, middle name (in the presence); data of the identity document, control information.

For the purpose of informing citizens of the data on the course of provision of the state service can be directed in format of text messages by e-mail or transfer of short text messages (in the presence of data on subscriber number of the device of mobile radiotelephone communication of the citizen) with use of services of the Single portal in the presence of written consent of the citizen about informing by its specified method.

In case of filing of application in electronic form the informing method, including the e-mail address, subscriber number of the device of mobile radiotelephone communication for transfer of short text messages is specified.

II. Standard of provision of the state service

Name of the state service

12. The state service in payment of insurance pensions, funded pension and pensions in the state provision of pensions to the citizens leaving (left) on permanent residence of the territory of the Russian Federation.

The name of the body providing the state service

13. The state service is provided by territorial authorities of RPF.

Territorial authorities of RPF by provision of the state service have no right to demand from the citizen of implementation of actions the, including coordination necessary for receipt of the state service and connected with the appeal to other state bodies, local government bodies, the organizations.

Description of result of provision of the state service

14. Is result of provision of the state service:

in case of filing of application about delivery of pension - entering of information into payable case of the citizen according to the submitted application, or sending an inquiry of payable case (if in the statement for delivery it is specified for request of payable case), or the direction of payable case of the citizen who addressed for award of pension by the exterritorial principle, in the relevant territorial authority of RPF according to the statement for delivery of pension without registration of request of payable case;

in case of filing of application about change of personal data - entering of information into payable case of the citizen according to the submitted application;

in case of filing of application about issue of the certificate of the pension amounts which are not received during lifetime by the pensioner - issue of the certificate of the pension amounts which are not received during lifetime by the pensioner;

in case of filing of application about pension payment recovery - pronouncement of the order about recovery of pension payment or the decision on refusal in pension payment recovery;

in case of filing of application about pension payment renewal - pronouncement of the order about renewal of pension payment or the decision on refusal in pension payment renewal;

in case of filing of application about voluntary compensation of excessively received pension amounts - pension accrual taking into account voluntary compensation of the pension amounts which are excessively received by the citizen;

in case of filing of application about payment of the added pension amounts which were due to the pensioner and remained not received in connection with his death - payment of pension amounts to the members of the family of the dead living with him on the date of his death or to heirs of the dead under the certificate on the right to inheritance;

in case of filing of application about the termination of pension payment, the declaration of abandonment of receipt of the granted pension - decision about the pension payment termination;

in case of filing of application about payment of funded pension - pronouncement of the order about payment of funded pension.

The term of provision of the state service, including taking into account need of the appeal to the organizations participating in provision of the state service, the term of suspension of provision of the state service if the possibility of suspension is stipulated by the legislation the Russian Federation, the term of issue (direction) of the documents which are result of provision of the state service

15. The term of provision of the state service is estimated from the date of the request of the citizen for provision of the state service. Day of the request for provision of the state service day of acceptance by territorial authority of RPF of the statement and the documents provided by Items 29, of 30, 33 - 43, 45 Administrative regulations is considered.

In case of the direction of the statement and documents provided by Items 29, of 30, 33 - 43, 45 Administrative regulations, by mail the date specified on postage stamp of the organization of mail service in the place of departure of this statement is considered day of the request for provision of the state service.

In case of submission of the statement in electronic form day of the request for provision of the state service date of filing of application in electronic form is considered.

In case of the filing of application and documents provided by Items 29, of 30, 33 - 43, 45 Administrative regulations, through the multipurpose center date of reception of an application by the multipurpose center is considered day of the request for provision of the state service.

16. Entering of information into payable case of the citizen according to the statement for delivery of pension, the statement for change of personal data, the statement for departure of the pensioner out of limits of the territory of the Russian Federation is performed not later than in 3 working days after obtaining by territorial authority of RPF of the specified statements with the documents provided by Items 29, of 30, of 36, of 37, 39 Administrative regulations respectively.

If by the citizen in the statement for delivery it is indicated the need of request of its payable case from territorial authority of RPF still to the residence, consideration of the application about delivery of pension stops before receipt and registration of payable case of the citizen.

The inquiry of payable case is sent to territorial authority of RPF still to the residence of the pensioner during the day following behind day of receipt by territorial authority of RPF of the statement for delivery of pension containing information on request of payable case.

17. The application for renewal of pension payment is considered by territorial authority of RPF not later than in 5 working days from the date of obtaining by territorial authority of RPF of the specified statement and documents provided by Items 29, of 30, 33 Administrative regulations. Renewal of pension payment is made from the 1st following after month in which the territorial authority of RPF received the application for pension payment renewal.

18. The application for recovery of pension payment is considered by territorial authority of RPF not later than in 5 working days from the date of obtaining by territorial authority of RPF of the specified statement and documents provided by Items 29, of 30, 35 Administrative regulations.

Pension payment is recovered:

in case of cancellation of the judgment about the announcement of the citizen by the dead or about recognition of the citizen it is unknown absent - from the 1st following after month in which the relevant decision of court became effective;

at the request of the citizen in case of approach of new circumstances or proper confirmation of the former circumstances granting the right to establishment of insurance pension if from the date of the termination of payment to the specified pension there passed no more than 10 years - from the 1st following after month in which the territorial authority of RPF receives the statement for recovery of payment of this pension and documents, stipulated in Item 35 Administrative regulations;

in case of submission by the citizen of the statement for recovery of payment of insurance pension after refusal of its obtaining based on Item 5 of part 1 of article 25 of the Federal Law of December 28, 2013 No. 400-FZ - from the 1st following after month in which the territorial authority of RPF receives the corresponding application of the pensioner.

19. In case of conducting check of reliability of the documents necessary for recovery or renewal of payment of insurance pension, non-presentation by state bodies, local government bodies or organizations subordinated to state bodies or local government bodies at the scheduled time of documents the territorial authority of RPF has the right to suspend the term of consideration of the application about recovery of pension payment, the statement for renewal of pension payment before completion of check, submission of the documents requested in the specified bodies and the organizations, but no more than for 3 months.

Suspension of term of consideration of the application about recovery of pension payment, the statement for renewal of pension payment is drawn up by the decision of territorial authority of RPF.

Upon completion of check, receipt of all documents requested by territorial authority of RPF in bodies and the organizations, the specified in paragraphs one of this Item, the expiration of 3 months from the date of suspension of term of consideration of the application the current of term of consideration of the application is recovered.

Recovery of term of consideration of the application about recovery of pension payment, the statement for renewal of pension payment is drawn up by the decision of territorial authority of RPF.

The territorial authority of RPF informs the citizen on suspension and recovery of term of consideration of the application about pension payment recovery, about renewal of pension payment by the direction of the relevant decision by the method allowing to determine the fact and date of its direction.

20. Consideration of the application about voluntary compensation of excessively received pension amounts and decision making about deduction from the established pension are performed by territorial authority of RPF no later than 5 working days from the date of receipt of the statement by territorial authority of RPF.

Pension accrual taking into account compensation of the pension amounts which are excessively received by the citizen according to the submitted application for voluntary compensation of excessively received pension amounts is made from the 1st following after month of obtaining by territorial authority of RPF of the specified statement, but not earlier than the date specified by the citizen in the statement.

21. The application for departure out of limits of the territory of the Russian Federation is considered by territorial authority of RPF not later than in 5 working days:

from the date of receipt by territorial authority of RPF of the statement and the documents provided by paragraphs second and third Item 39 of these Administrative regulations;

from the date of, following behind day in which term, stipulated in Item 3 articles 22 of the Federal Law of December 28, 2013 No. 400-FZ, for representation by the citizen of the documents specified in paragraphs second and third Item 39 of these Administrative regulations expired.

22. Payment of the pension amounts which were due to the pensioner and remained not received in connection with his death, to the members of the family of the dead living with him on the date of his death or to heirs of the dead under the certificate on the right to inheritance is made within 5 working days after receipt by territorial authority of the RPF of the statement for payment of the added pension amounts which were due to the pensioner and remained not received in connection with his death, documents, stipulated in Item 40 Administrative regulations, and information of the organization which is engaged in delivery of pension on not delivered pension amounts.

23. The certificate of the pension amounts which are not received during lifetime by the pensioner is issued by territorial authority of RPF within 3 working days after receipt by territorial authority of RPF of the statement for issue of the certificate of the pension amounts which are not received during lifetime by the pensioner and documents, stipulated in Item 41 Administrative regulations.

24. Decision making about the termination of pension payment is performed by territorial authority of RPF during the working day following behind day of receipt by territorial authority of RPF of the statement for the pension payment termination and documents, stipulated in Item 34 Administrative regulations, or the declaration of abandonment of receipt of the granted pension.

Pension payment stops:

in case of the termination of training in full-time according to the main educational programs in the organization performing educational activities including in the foreign organization located outside the territory of the Russian Federation, the citizen 18 years aged are more senior, than the supporter receiving pension on the occasion of loss, in case of its translation on correspondence or part-time courses, and also in other cases of acquisition of working capacity by the citizen receiving pension on the occasion of loss of the supporter - from the 1st following after month in which there came the circumstances stated above;

in case of revenues to work (renewal of other activities which are subject to inclusion in insurance years of service) of the citizens receiving pension which payment depends on performance of work (pension payment on the occasion of loss of the supporter to the citizens occupied with care of the children, brothers, sisters or grandsons of the died supporter who did not reach 14 years; social pension to disabled citizens; others, stipulated by the legislation cases of the Russian Federation), - from the 1st following after month in which the citizen went to work;

in case of refusal the citizen from receipt of the granted pension - from the 1st following after month in which the territorial authority of RPF receives the corresponding petition from the citizen;

in case of establishment of pension according to the Law of the Russian Federation of February 12, 1993 No. 4468-1 "About provision of pensions of persons passing military service, service in law-enforcement bodies, the Public fire service, drug trafficking monitoring bodies and psychotropic substances, organizations and bodies of criminal executive system, troops of national guard of the Russian Federation, and their families" (Sheets of the Congress of People's Deputies of the Russian Federation and the Supreme Council of the Russian Federation, 1993, No. 9, Art. 328; The Russian Federation Code, 2019, No. 40, the Art. 5488) (further - the Law of the Russian Federation of February 12, 1993 No. 4468-1) - from the 1st following after month in which the citizen filed petition for the pension payment termination.

25. Adoption of the order about payment of funded pension based on the statement for payment of funded pension submitted the citizen, payment of funded pension to which it was performed by the non-state pension fund which stopped activities is performed by territorial authority of RPF after transfer in the RPF of means of the pension accruals necessary for financing of payment of funded pension in the amount of established by non-state pension fund during all term for which it is established, and reflections of the specified means of pension accruals in special part of individual personal account of insured person.

26. In case of refusal in satisfaction of the submitted application the territorial authority of RPF not later than in 5 working days from the date of pronouncement of the relevant decision informs on it the citizen with indication of cause of failure and procedure for the bill of advocation in any manner, allowing to determine this fact, and at the same time returns all documents submitted by it.

In case of filing of application about provision of the state service through the multipurpose center the decision on refusal in satisfaction of the submitted application goes territorial authority of RPF in day of decision making by means of system of interdepartmental electronic interaction to the multipurpose center.

27. The period of transfer of the statement to territorial authority of RPF, stipulated in Item 54 Administrative regulations, does not enter considerations of the applications, provided by Items 16 in time - 18, 20 - 24 Administrative regulations.

The regulatory legal acts regulating provision of the state service

28. The list of the regulatory legal acts regulating provision of the state service (with indication of their details and sources of official publication), is posted on the website of RPF, in the federal register and on the Single portal.

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