of August 21, 2019 No. 830
About approval of Rules of provision of delivery service of heat energy and standard agreements about provision of delivery service of heat energy
Approve such which are applied:
Prime Minister of Ukraine
Approved by the Resolution of the Cabinet of Ministers of Ukraine of August 21, 2019 No. 830
1. These Rules govern the relations between the subject of managing which performs economic activity on delivery of heat energy (further - the contractor), both the individual and collective consumer (further - the consumer) who receives or has intention to receive delivery service of heat energy (further - service), and determine quality requirements of service, unit of measure of amount of the heat energy consumed by the consumer, payment procedure.
2. In these Rules terms are used in such value:
individual thermal Item - thermal Item for needs of heating and/or hot water supply of one building (construction) or its part which is complex of the equipment (devices) which is located in the building or outside the building in the house adjoining territory and which provides connection of devices of such complex to external thermal network and (on requirement) networks of cold water supply, management of the heatconsumption modes, transformation of heat energy, adjustment of parameters of the heat carrier in the building and distribution of heat energy on consumption types (heating, hot water supply);
the heating period - the period, during which the heatsupplying organizations delivering heat energy for needs of heating;
the heated area (amount) of the room - total area (amount) of the room without the area of loggias, balconies, terraces;
the temperature schedule of thermal network - calculated values of temperature of the heat carrier which depend on climatic conditions (rather settlement external air temperature for system of heating), after heat supply source on entrance to thermal network of the building and after return of the heat carrier from consumers.
3. Other terms are used in the value given in the Laws of Ukraine "About housing and communal services", "About commercial accounting of heat energy and water supply", "About features of implementation of the property right in the apartment house", "About heat supply".
Procedure for provision of service
4. The service is provided to the consumer for needs of heating or on individual thermal Item of the consumer for needs of heating and preparation of hot water.
In case preparation of hot water is performed with use of the individual thermal Item which is available in the building which is not transferred to ownership and/or use to the contractor, then the relations between the subject of managing and consumers shall be regulated according to these rules regarding delivery of heat energy for preparation of hot water.
5. The contractor provides safe giving of the heat carrier according to these rules and terms of the contract about provision of delivery service of heat energy (further - the agreement). The heat carrier moves in amount according to thermal loading of the building. Value of temperature of the heat carrier shall correspond to the temperature schedule of thermal network (regarding temperature of the giving pipeline), value of pressure - to the hydraulic mode of thermal network according to terms of the contract.
In case of the conclusion of public agreements of accession for each apartment house separately the contractor posts detailed quality requirements of service and other necessary information (the address, the heated area (amount) of the house, the maximum thermal load of the house, availability or lack of individual thermal Item, availability or lack of node (nodes) of commercial accounting and so forth) on the official website of local government body and/or on own website. At the same time the notification on the place of publication of such requirements in public places at information stands and/or invoices for payment of services is placed.
6. The contractor provides delivery of heat energy in the corresponding quantity and quality that provides service provision to the established standard rates:
under the individual contract with servicing of intra house systems - to border of intra house systems of the apartment house (building) and technical systems of the room of the consumer;
under the contract with the collective consumer, the collective agreement, the individual agreement, the contract with the owner (user) of the building - to border of external engineering networks of delivery of service of the contractor and intra house systems of the apartment house (building).
7. Determination of quantity and service quality is performed in accordance with the terms of the agreement:
1) according to indications of node of commercial accounting of heat energy and other means of the measuring equipment - for the collective agreement, the contract with the collective consumer, the contract with the owner (user) of the building, the individual agreement;
2) taking into account indications of node (nodes) of distribution accounting / priborov-raspredeliteley heat energy (in case of their availability) or observance of normative air temperature in rooms (for the rooms which are not equipped with nodes of distribution accounting / priborami-raspredelitelyami heat energy) - for the individual contract with servicing of intra house systems.
8. Delivery of heat energy is made for needs of heating during the heating period.
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