of August 21, 2019 No. 830
About approval of Rules of provision of delivery service of heat energy and standard agreements about provision of delivery service of heat energy
Approve such which are applied:
Prime Minister of Ukraine
Approved by the Resolution of the Cabinet of Ministers of Ukraine of August 21, 2019 No. 830
1. These Rules govern the relations between the subject of managing which performs economic activity on delivery of heat energy (further - the contractor), both the individual and collective consumer (further - the consumer) who receives or has intention to receive delivery service of heat energy (further - service), and determine quality requirements of service, unit of measure of amount of the heat energy consumed by the consumer, payment procedure.
2. In these Rules terms are used in such value:
individual thermal Item - complex of devices and the equipment by means of which regulation of temperature of the heat carrier taking into account weather conditions and management of system of heatconsumption of one building (construction) or its part is performed;
the heating period - the period during which the heatsupplying organizations deliver heat energy for needs of heating;
the heated area (amount) of the room - total area (amount) of the room without the area of loggias, balconies, terraces;
the temperature schedule of intra house system of heat supply - calculated values of temperature of the heat carrier of intra house system of heat supply (heating) of the building on entrance to rooms of consumers and after return (exit) of the heat carrier from rooms of consumers;
the temperature schedule of thermal network - calculated values of temperature of the heat carrier which depend on climatic conditions (rather settlement external air temperature for system of heating), after heat supply source on entrance to thermal network of the building of heat energy and after return of the heat carrier from consumers.
3. Other terms are used in the value given in the Laws of Ukraine "About housing and communal services", "About commercial accounting of heat energy and water supply", "About features of implementation of the property right in the apartment house", "About heat supply".
Procedure for provision of service
4. The service is provided to the consumer for needs of heating or on individual thermal Item of the consumer for needs of heating and preparation of hot water.
5. The contractor provides safe deliveries of the heat carrier according to these rules and terms of the contract about rendering delivery service of heat energy (further - the agreement). The heat carrier moves in amount according to thermal loading of the building. Level of temperature of the heat carrier shall correspond to the temperature schedule of thermal network (regarding temperature of the giving pipeline) or to the temperature schedule of intra house system of the building (regarding temperature of the giving pipeline), pressure level - to the hydraulic mode of thermal network or the hydraulic mode of intra house system of heat supply (heating) in accordance with the terms of the agreement.
6. The contractor provides compliance of quantity and quality characteristics of service to the established standard rates:
under the contract with the individual consumer (with implementation of servicing and running repair of intra house system of heat supply) - on border of intra house systems of the apartment house and technical systems of the room of the consumer;
under the contract with the collective consumer, the collective agreement, the individual agreement, the contract with the owner (user) of the building - within centralized technical systems of delivery of service of the contractor and intra house systems of the apartment house (building).
7. Determination of quantitative and qualitative indexes of service is performed according to terms of the contract:
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