Document from CIS Legislation database © 2003-2020 SojuzPravoInform LLC

It is registered

Ministry of Justice of Ukraine

July 23, 2019

No. 811/33782

ORDER OF THE MINISTRY OF REGIONAL DEVELOPMENT, CONSTRUCTION AND HOUSING OF UKRAINE

of June 27, 2019 No. 145

About approval of the Procedure for consideration of addresses of citizens in the Ministry of Regional Development, Construction and Housing of Ukraine

According to the Laws of Ukraine "About addresses of citizens", "About access to public information", to the Presidential decree of Ukraine of February 7, 2008 No. 109 "About first-priority measures concerning ensuring realization and guaranteeing constitutional right on appeals to public authorities and local government bodies", to the resolution of the Cabinet of Ministers of Ukraine of April 14, 1997 No. 348 "About approval of the Instruction on clerical work according to addresses of citizens in public authorities and local self-government, associations of citizens, at the companies, in organizations, the organizations irrespective of patterns of ownership, in mass media" PRIKAZYVAYU:

1. Approve the Procedure for consideration of addresses of citizens in the Ministry of Regional Development, Construction and Housing of Ukraine (further - the Procedure) which is applied.

2. To provide to heads of structural divisions of the Ministry of Regional Development, Construction and Housing of Ukraine acquaintance of all workers with requirements of the Procedure.

3. To legal department (Chepelyuk A. V.) together with Department of administrative organizational support (Fugel L. M.) submit this order on state registration to the Ministry of Justice of Ukraine in the procedure established by the legislation.

4. Declare invalid the order of the Ministry of questions of housing and communal services of Ukraine of October 28, 2008 No. 320 "About approval of the Instruction about procedure for consideration of offers (notes), statements (petitions) and claims of citizens in the Ministry of Regional Development, Construction and Housing of Ukraine", registered in the Ministry of Justice of Ukraine on November 13, 2008 for No. 1103/15794.

5. This order becomes effective from the date of its official publication.

6. To impose control of execution of this order on the acting as state secretary Korkhovy I. G.

The vice-Prime Minister of Ukraine is the Minister of Regional Development, Construction and Housing of Ukraine

G. Zubko

Approved by the Order of the Ministry of Regional Development, Construction and Housing of Ukraine of June 27, 2019, No. 145

Procedure for consideration of addresses of citizens in the Ministry of Regional Development, Construction and Housing of Ukraine

I. General provisions

1. This Procedure determines procedure of acceptance, registration, consideration of addresses of citizens, requests for receipt of public information, control of adherence to deadlines of their consideration and the main requirements to record keeping for addresses of citizens and requests for receipt of public information (further - addresses/requests) in the Ministry of Regional Development, Construction and Housing of Ukraine.

Provisions of this Procedure are not applied by consideration of messages on violation of requirements of the Law of Ukraine "About prevention of corruption".

2. This Procedure No. 109 "About first-priority measures concerning ensuring realization and guaranteeing constitutional right on appeals to public authorities and local government bodies", to the resolution of the Cabinet of Ministers of Ukraine of April 14, 1997 No. 348 "About approval of the Instruction on clerical work according to addresses of citizens in public authorities and local self-government, associations of citizens, at the companies, in organizations, the organizations irrespective of patterns of ownership, in mass media", of September 24, 2008 No. 858 "About approval of the Qualifier of addresses of citizens" and of June 24, 2009 No. 630 "About approval of the Technique of estimation of level of the organization of work with addresses of citizens in executive bodies" is developed according to article 40 of the Constitution of Ukraine, the Laws of Ukraine "About addresses of citizens", "About access to public information", to the Presidential decree of Ukraine of February 7, 2008, other regulatory legal acts concerning addresses of citizens.

3. The Ministry of Regional Development according to certain legislation provides to powers qualified, impartial, objective and timely consideration of addresses/requests for the purpose of the operational solution of the questions raised in them, satisfaction of legal requirements of citizens.

4. The refusal in acceptance and consideration of addresses/requests with reference to political views, party accessory, sex, age, religion, the citizen's nationality and so forth is forbidden.

The persons who are not citizens of Ukraine and legally being in its territory have the same right to giving of addresses/requests, as well as citizens of Ukraine if other is not provided by international treaties.

5. Procedure for record keeping on addresses/requests which contain the data which are the state or other secret which is protected by the law, is determined by special regulatory legal acts.

6. In this Procedure terms are used in such values:

the statement (petition) - the address of citizens with request for assistance of realization by the fixed Constitution of Ukraine and the current legislation of their rights and interests or the message on violation of the current legislation or shortcomings of activities of the companies, organizations, organizations irrespective of patterns of ownership, People's Deputies of Ukraine, deputies of local councils, officials, and also the statement of opinion concerning improvement of their activities. The petition - the written request with request for recognition for person of the corresponding status, the rights or freedoms and so forth;

addresses of citizens - stated in written, oral or electronic form of the offer (note), statement (petition) and claim;

the offer (note) - the address of citizens where express council, the recommendation concerning activities of public authorities and local self-government, deputies of all levels, officials, and also opinions concerning settlement of the public relations and living conditions of citizens, enhancement of the legal basis of the state and public life, welfare and other fields of activity of the state and society;

Warning!!!

This is not a full text of document! Document shown in Demo mode!

If you have active License, please Login, or get License for Full Access.

With Full access you can get: full text of document, original text of document in Russian, attachments (if exist) and see History and Statistics of your work.

Get License for Full Access Now

Disclaimer! This text was translated by AI translator and is not a valid juridical document. No warranty. No claim. More info

Effectively work with search system

Database include more 40000 documents. You can find needed documents using search system. For effective work you can mix any on documents parameters: country, documents type, date range, teams or tags.
More about search system

Get help

If you cannot find the required document, or you do not know where to begin, go to Help section.

In this section, we’ve tried to describe in detail the features and capabilities of the system, as well as the most effective techniques for working with the database.

You also may open the section Frequently asked questions. This section provides answers to questions set by users.

Search engine created by SojuzPravoInform LLC. UI/UX design by Intelliants.