Document from CIS Legislation database © 2003-2021 SojuzPravoInform LLC

ORDER OF THE GOVERNMENT OF THE RUSSIAN FEDERATION

of June 8, 2019 No. 748

About approval of requirements to use of documents electronically tour operator, travel agent and the tourist and (or) other customer in case of realization of tourist product and Rules of exchange of information electronically between tour operator, travel agent and the tourist and (or) other customer in case of realization of tourist product

(as amended of the Order of the Government of the Russian Federation of 23.11.2020 No. 1903)

According to part two of article 10.3 of the Federal law "About Bases of Tourist Activities in the Russian Federation" Government of the Russian Federation decides:

Approve enclosed:

requirements to use of documents electronically tour operator, travel agent and the tourist and (or) other customer in case of realization of tourist product;

Rules of exchange of information electronically between tour operator, travel agent and the tourist and (or) other customer in case of realization of tourist product.

Russian Prime Minister

D. Medvedev

Approved by the Order of the Government of the Russian Federation of June 8, 2019 No. 748

Requirements to use of documents electronically tour operator, travel agent and the tourist and (or) other customer in case of realization of tourist product

1. For the purpose of the conclusion of the agreement on realization of tourist product (further - the agreement) electronically the tourist and (or) other customer can transfer to tour operator or travel agent electronically the request about the conclusion of the agreement, and also other documents in case of the consent of the parties, agreements, necessary for the conclusion.

The request shall contain the following data:

a) for legal entities and individual entrepreneurs:

the name of the organization (for legal entities), surname, name, middle name (in the presence) (for the individual entrepreneur);

identification taxpayer number;

the surname, name, middle name (in the presence) of the head of the organization or the other person, the representative to represent the organization (for legal entities);

phone for communication, the e-mail address;

b) for physical persons:

surname, name and middle name (in the presence);

series, number and document type, the tourist proving the identity and (or) other customer;

phone for communication, the e-mail address (in the presence).

2. The documents specified in Item 1 of these requirements can be provided to tour operator or travel agent by the tourist and (or) other customer by the following methods:

by placement them on the website of tour operator or travel agent after authorization of the tourist and (or) other customer with use of the simple digital signature (in the form of combination from login and the password) issued by tour operator or travel agent according to requirements of the Federal Law "About the Digital Signature";

in case of personal acceptance.

3. If the documents specified in Item 1 of these requirements, the customer represents to tour operator or travel agent in case of personal acceptance, then such documents are entered into information system of tour operator or travel agent by tour operator or travel agent independently.

At the same time the tour operator or travel agent identifies the personality of the tourist and (or) other customer in case of its personal acceptance.

4. The tour operator or travel agent checks availability in the information system of earlier entered data on the tourist and (or) on other customer.

In the presence in information system of tour operator or travel agent of earlier entered data on the tourist and (or) on other customer the tour operator or travel agent notifies the tourist and (or) other customer on possibility of direct interaction of the tourist and (or) other customer with tour operator or travel agent by means of information system of tour operator or the travel agent electronically. Such notification is made by tour operator or travel agent the electronic message in real time in case of the address of the tourist and (or) other customer on the website of tour operator or travel agent or tour operator or travel agent in case of the address of the tourist and (or) other customer (person, the representative to represent the organization (for legal entities) in case of personal acceptance.

In the absence of the information about the tourist and (or) about other customer in information system of tour operator or travel agent the tourist and (or) other customer is in real time offered to undergo the procedure of registration in information system of tour operator or travel agent for the purpose of creation on the website of tour operator or travel agent of the page of the tourist and (or) other customer (further - personal account).

After creation of personal account of the data, necessary for access for the tourist and (or) other customer to personal account, automatically go the electronic message to the e-mail address provided by the tourist and (or) other customer.

In case of absence at the tourist and (or) other customer of e-mail of the data, necessary for access to personal account, go to the tourist and (or) other customer by other available method, including by means of the SMS message on network of mobile radiotelephone communication to the user equipment of the tourist and (or) other customer.

5. By provision by the tourist and (or) other customer of the data containing personal data of the tourist and (or) tourists and (or) other customer (person, the representative to represent the organization (for legal entities), by means of electronic interaction or in case of personal acceptance the tour operator or travel agent without fail receives consent to processing and transfer of the specified personal data.

6. The agreement from the tourist and (or) other customer is signed by the simple digital signature received in accordance with the established procedure, and from tour operator or travel agent - the strengthened qualified digital signature.

Approved by the Order of the Government of the Russian Federation of June 8, 2019 No. 748

Rules of exchange of information electronically between tour operator, travel agent and the tourist and (or) other customer in case of realization of tourist product

1. These rules establish procedure for exchange of information electronically between tour operator or travel agent and the tourist and (or) other customer (further - the customer) in case of realization of tourist product.

2. Exchange of information electronically between tour operator or travel agent and the customer in case of realization of tourist product, including in case of the conclusion of the agreement on realization of the tourist product constituted in electronic form is performed with use of the official site of tour operator or travel agent on the Internet (further - Internet network).

At the same time the website of tour operator or travel agent in Internet network can be used as the information system providing exchange of information electronically between the tour operator or travel agent who are operators of this system (further information system of tour operator or travel agent), and the customer.

Warning!!!

This is not a full text of document! Document shown in Demo mode!

If you have active License, please Login, or get License for Full Access.

With Full access you can get: full text of document, original text of document in Russian, attachments (if exist) and see History and Statistics of your work.

Get License for Full Access Now

Disclaimer! This text was translated by AI translator and is not a valid juridical document. No warranty. No claim. More info

Effectively work with search system

Database include more 50000 documents. You can find needed documents using search system. For effective work you can mix any on documents parameters: country, documents type, date range, teams or tags.
More about search system

Get help

If you cannot find the required document, or you do not know where to begin, go to Help section.

In this section, we’ve tried to describe in detail the features and capabilities of the system, as well as the most effective techniques for working with the database.

You also may open the section Frequently asked questions. This section provides answers to questions set by users.

Search engine created by SojuzPravoInform LLC. UI/UX design by Intelliants.