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of June 6, 2005 No. 209

About measures for implementation of the Law of the Republic of Tajikistan "About consumer protection"

(as amended on on October 1, 2009)

According to Articles 9, of 18, 20,25,of 36 of the Law of the Republic of Tajikistan "About consumer protection", the Government of the Republic of Tajikistan decides:

1. Approve the following Lists and Rules:

- List and methods of bringing information to the consumer on separate groups of goods (works, services) (appendix 1);

- The list technically difficult goods concerning which consumer requirements about their replacement are subject to satisfaction in case of detection in goods of essential shortcomings (appendix 2);

- The inventory of long-term use to which the requirement of the buyer about non-paid provision to it for repair or replacement of similar goods (appendix 3) does not extend;

- The list of the nonfoods of proper quality which are not subject to return or exchange for similar goods of others of the size, form, dimension, style, coloring or picking (appendix 4);

- The inventory, information on which shall contain contraindications for application in case of separate types of diseases (appendix 5):

- Rules of provision of services on export of solid and liquid household waste (appendix 6);

- Rules of provision of hotel services (appendix 7);

- Rules of rendering services of public catering (appendix 8);

- Rules of provision of utilities (appendix 9)

- Rules of consumer services (appendix 10).

2. To the Ministry of economic development and trade of the Republic of Tajikistan, standardization Agency, metrology, certification and trade inspection under the Government of the Republic of Tajikistan, to the Republican center of the state sanitary and epidemiological surveillance (with the right of service) the Ministries of Health of the Republic of Tajikistan and to the Center for the state supervision of pharmaceutical and medical activities (with the right of service) the Ministries of Health of the Republic of Tajikistan, to the Ministry of Agriculture and Environment of the Republic of Tajikistan, local executive bodies of the government and other bodies within their competence to provide fulfillment of requirements of the specified regulatory legal acts.


Prime Minister

Republic of Tajikistan E.Rakhmonov

Appendix № 1

to the order of the Government of the Republic of Tajikistan of June 6, 2005 No. 209

List and methods of bringing information to the consumer on separate groups of goods (works, services)

1. Information on goods (work and service) without fail shall contain:

- description of goods (works and services);

- trade name (name) and the location (legal address) manufacturers of goods, the organization performing work, rendering service the location of the organization (organizations) authorized by the manufacturer (seller) on adoption of claims from buyers and making repair and maintenance of goods;

- information on rules of sales of goods (performance of works, rendering services) the registered (patented) trademark or service mark;

- specifying on the particular person who will perform work (to render service), and information on him if it matters, proceeding from kind of work (service);

- specifying on use of soundtracks when rendering entertaining services by contractors of pieces of music;

- data on certification of goods (works, services) which are subject to obligatory certification, and also if necessary information on the sanitary and epidemiologic conclusion;

- designation of standards, to mandatory requirements to which the goods (work and service) shall conform;

- data on the main consumer properties of goods (service work);

- rules and conditions of effective and safe use of goods of work and provision of services;

- warranty period if it is established for goods (work and services)

- service life or expiration date if they are established for goods (work and service), and also data on necessary actions of the buyer after the specified terms and possible effects in case of failure to carry out of such actions if goods (the performed work, the provided service) after the specified terms pose hazard to life, health and property of the buyer or become unsuitable for proper use;

- price and conditions of purchase of goods (work, service);

- date of production, (works and renderings of services);

- warranty obligations of the manufacturer (contractor);

- alphanumeric information of bar code;

2. Information on food products according to mandatory requirements of standards, depending on type of goods in addition to the data specified in Item 1 of this List shall contain:

- the name of the foodstuff of ingredients which is part, including nutritional supplements;

- data on energy and nutrition value (product caloric content, content of proteins, fats, carbohydrates, vitamins, microelements), weight or amount;

- scope (for foodstuff of baby, treatment-and-prophylactic and dietary food, nutritional supplements);

- methods and conditions of preparation (for concentrates and semifinished products) and applications (for products of baby, treatment-and-prophylactic and dietary food);

- storage conditions (for goods on which mandatory requirements to storage conditions are established);

- date of production;

- contraindications for consumption in case of separate types of diseases (for goods, information on which shall contain contraindications of consumption in case of separate types of diseases).

3. Information provided by this List is brought to the attention of the consumer in the technical documentation attached to goods on labels, marking or the different way accepted for separate types of goods in the state and Russian languages.

Technical documentation includes:

- technical data sheet;

- operation manual.

Information on labels contains:

- general name of products;

- weight, amount, size, completeness, growth;

- composition of raw materials, and concerning food - the list of the used products, nutritional supplements, dyes, fillers, etc.;

- caloric content;

- date of production;

- expiration date:

- storage conditions;

- name and address of the producer (manufacturer).

Marking contains information:

- product name:

- nominal amount of foodstuff in the established units of measure (weight, amount);

- size, completeness, growth, amount, grade, etc.;

- composition of raw materials, and concerning foodstuff if they are made of several components, with indication of the list of the names used in the course of production of other food, nutritional supplements, dyes, other chemicals or connections;

- energy value (for foodstuff which has it);

- date of production;


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